We had our HVAC replaced by Air Excellence and were happy with their service and products from…read morestart to finish. The technicians were friendly and professional and came at the time they estimated. They were good about us having dogs in the house. Their team was conscientious about our home and cleaned up the area perfectly. We are enjoying our new system and highly recommend Air Excellence.

Great service all around. My Technician was Brad Lee ms upper nice guy, very knowledgeable, and…read moreprofessional. He would explain items to me as he went along. We called Air Excellence due to a minor smell of gas when the heat would kick on. Brad came by and checked our entire furnace out. Made sure everything was looking normal. After he cleaned everything up and put it all back together we ran a few test runs to see if we could still smell the gas. We could and he recommended we call Laclede to get out here and check to see what was going on. I am very thankful he did. He could have gave some bs reason as to why it was leaking charge me an absurd amount of money and move on to the next job but he didn't. Brad stayed at the house until Laclede showed up and gave him a brief run down. After about 3 hours of searching Laclede finally found the leak. I called Brad back to tell him what we found and the part that needed to be fixed. He asked if he wanted me to have him come fix it right then and I told him tomorrow would be fine. Brad got me a quick price quote and everything the next morning and was out the next afternoon. He replaced the control valve in about 30 minutes and was on his way. Overall this was a great experience for a new home buyer. Brads price was amazing and his professional was second to none. I will be calling him for all Ac/heating needs from now on.

Avoid Scott-Lee Heating Co. I hired them to resolve an HVAC water leak, resulting in two failed…read morerepair attempts, safety liability shifts, and unauthorized charges. First visit ($187): The technician claimed a personal medical issue and required me to provide my own ladder and physically assist in operating his equipment. The leak was not fixed. Second visit (Promised by their office as a $O warranty call): The technician applied a cosmetic putty patch ("thumb gum") to the exterior cabinet rather than performing a mechanical repair. He then completed unauthorized maintenance and added a $385 plan renewal charge on-site. The Service Manager refused a refund. I filed formal disputes for both charges with my credit card company, which returned my money in full after reviewing the voicemail and email evidence. Substandard trade work and incorrect billing.

I've had some bad experiences with other companies (charging exorbitant amounts compared to other…read morecompanies, saying they completed work they didn't perform, etc.). That's not the case with Scott Lee. Their rates were very reasonable and they did an absolutely stellar job. (One visit was for the furnace service, another was for an a/c coil replacement.)

Spire stopped by to check on a possible gas leak and discovered our water heater wasn't venting…read morecombustion gases properly into the flue pipe shared with our HVAC. We called Hoffman Bro's first because they deal with both, and they charged us ~$300 to tell us the same thing as Spire and suggest we call a chimney sweep to check the flue pipe for blockages. We couldn't find a chimney sweep that either could be booked within the month to inspect and give us an estimate, and if they could be booked in that time frame they didn't understand the problem we described and wanted us to fork over hundreds to inspect and sweep our flue. Luckily, an acquantance gave us Crestside Ballwin's number. The receptionist called Dave over to learn about the problem and within a minute he figured that the roofers we had over a few weeks ago probably botched the install of the new flue pipe cap. They had a tech come over two hours after I called and sure enough that was the problem. Anyhow, these guys were solid for us, I'm super thankful we found them.

We had our AC unit cleaned and our filter changed today by Jason. He did a great job, he was…read morerespectful and professional. I highly recommend Crestside Ballwin Heating and Cooling!

Very great service overall but following up after an AC repair to ensure the fix was done right was…read moreabove and beyond!

Had a bigger Hvac company start servicing my new homes unit- the AC stopped working- the guy came…read moreover and said "it's an electrical wiring thing, but I don't have time to figure out what's wrong. It's too complicated. You need a new system anyway- it's old" said I needed a complete replacement because they can't service my air conditioner anymore - wanted to sell me a $10k unit. Branden came over and did a long look at my unit and agreed that it was an electrical thing- apparently he WAS willing to figure out what was going wrong- got it going again and said when it stops working again to call him so he can figure out where the wiring needed replaced. Spent a long time at my house. Well, it went out a month later and he came over and did everything he could to figure out where the wiring problem was. Took a couple visits and lots of trial fixes. Said he could service my AC just fine in the future and fixed the issue- everything working again. He also has lots of options for when I do need to replace my older system- but it's not now. Very conscientious, very knowledgeable and very patient and tries very hard to fix the problem without taking shortcuts and not wanting to do the work cares more about the customer than making a big sale.

Design Aire did a great job from start to finish. Their initial consultation was very detailed in…read moreaccessing our needs and didn't try to upsell us over what we needed. The installation was also very professional, on time, and did a great job cleaning up and answering questions. The inspector also remarked at what a great job they did. We are very pleased and I would highly recommend them.

Thomas came to our house to look at 2 air conditioning units that weren't working. He said that…read moreboth units were out of Freon. The newer unit was frozen over so he said he couldn't figure out what was wrong with it until the ice melted and the other was old and should be replaced. He became frustrated with me when I had trouble understanding what was causing the unit to freeze over if there was no Freon. He appeared arrogant and I was ready to send him home at that point, but my wife was mainly dealing with him and it was a hot day. When I complained to my wife about him she said that maybe I shouldn't have bothered him while he was working and that he was very nice to her. After examining the units he spent a while discussing our options which included a new air conditioning to replace the older one or adding 5 pounds of AR-22 freon for $1100. He wanted to charge $7,500 for the new unit which seemed reasonable, but he couldn't do it until next week and, after a quick Google search, I told him $1100 was high for adding freon. Then he once again appeared upset and asked me what I was talking about. When I explained that I quickly looked it up and knew that It usually costs maybe $500-$750 he conceded that I could find it cheaper elsewhere. Then he told us it was $125 dollars for the visit. I told him that he can't charge me for the visit because nobody notified us that there would be any charge. He said that he doesn't work for free. But I told him that without prior notification of a service charge, I didn't believe it was legal for him to charge me considering he didn't do any diagnostic testing or any repair work. He just looked around and told me something any technician could have discovered in a few minutes. He then while standing in our kitchen played the whole recording of the conversation my wife had with the dispatcher to learn that we were right and we were never notified that there would be any charge. Two days later we had Meyer Heating and Air do a same day installation for the same $7500 and they added freon to the other unit for free when the $333 leak detection didn't reveal any leaks. Plus the reps at Meyer were very pleasant to work with so I gave Meyer a 5 star review and Design a 1 star review.

Eureka Heating and Cooling did an excellent job replacing our HVAC air filters. The work was…read moreprofessional and done right. Special thanks to Tiffany at the front desk -- she was extremely professional, prompt, and made communication between our businesses seamless. Highly recommend them!

The following is a honest review of Aireserv Eureka a company that has stumbled in their service…read morenearly from the moment we bought an Amana HVAC unit from them in August of 2024. The original much more critical 1 star review is below and it is all still very true but they have as of mid August 2025 rectified some of their errors by honoring repairs and warranties that Amana refuses to honor. Does that completely erase all the errors that have been made along the road? Honestly no they do not, but I appreciate that they are currently doing their best to repair what was wrong. They very well might be a very good company but my wife and I's recent experience has been rocky at best. Update to a 3 -3.5 star rating. THIS IS THE ORIGINAL 1 STAR REVIEW. : Based off of positive reviews on Yelp and Google my wife and I chose to buy a new HVAC unit from Aireserv Eureka in August of 2024. In no less than 3 MONTHS our unit broke down, something was literally smoking, due to a failure to install the unit properly. Then in March of 2025 we discovered that they installed a unit that for natural gas, which we do not have, instead of propane WHICH THEY SHOULD HAVE KNOWN SINCE THE PIPES ARE APPARENTLY VERY DIFFERENT. So yet another overhaul was made. Then in June of 2025 we started to notice the coldest we could get the house was 75 degrees. So we called for another checkup and they "supposedly" fixed it, saying it had been improperly calibrated during installation. But one month later, in July, our unit broke down AGAIN. This time completely, leaving our house in the 90s. Now as I right this in August of 2025 THE HOTTEST PART OF THE YEAR they have yet to fix my unit. Week after week, yes you have read that correctly, it has been weeks since we called them to fix our unit, we have had to call them over 20 times. So far we are at week 3 and moving soon to 4. Airserve Eureka's horrible service has so far consistented of misdiagnosis, instillation of wrong parts, incorrect calibration of the unit, and long waits (4+ days) while a part ships. They have given an excuse for everything, always blaming someone else (Amana). According to them, none of this is their fault. They are playing the victim of corporate manufacturing. But, why would you want to reach out to a company who has no control over the services they offer? We then said, since there are so many issues with my unit from the start and I am still under warranty, why don't they just install a new unit. So far they have refused to honor the warranty because Amana won't. I'm not writing this bad review out of spite but as a civic duty to report incompetence in what is falsely sold as good. I hope those of you reading this heed my warning about Airserve Eureka. They are just plain terrible. UPDATE: In mid late August 2025. Aireserv Eureka decided to ignore Amana's horrible lack of honoring our warranty and installed a new RUUD unit. Let's hope this goes better than this last year's trials. I'd definitely not recommend Amana for a future HVAC regardless of the positive reviews they have online. Eureka honestly doesn't deserve a stellar 5 star review but they have tried to do right currently so perhaps they again as mentioned above deserve more a 3-3.5 Star rating.

During the hottest temps so far this year (multiple days of heat index of 100 degrees), I noticed…read moremy AC was running but my indoor temperature was not dropping. Called Energy Stars to come take a look at it (we had purchased the unit from them 5 years earlier), and they said 'because of the high temperatures and multiple people calling in with problems, it would take a couple of days before a technician could show up. Two days later, Eric from Energy Stars arrived to check out my outside AC condenser. As soon as he started to diagnose the problem outside, a rainstorm moved in and it rained the entire time he was outside working on my problem. He explained the issue was a faulty 'high pressure switch' in the condenser. Since he didn't have one in the truck, he 'temporarily fixed' the issue until they could order the switch and get someone back out to swap it out. Long story short, the temp in my house has gone from high 80's back down to mid 70's. Energy Stars called back later that afternoon to confirm they had ordered the switch and set up an appointment to return to install it. The part was covered under warranty (a 10-year warranty), though we will have to pay labor charges. Thanks to Eric who was knowledgeable, polite, and quick to fix the issue.

This company is outstanding from Jason manager to technician Jason, Brett and the many members of…read morethe team. The young lady who sets the schedule for clients is a professional and kind. This aspect of professionalism and kindness transcends throughout this company. This company installed my air conditioning system and made sure my heat was working. This company values their clients by providing follow up service on your heating and cooling equipment. Brett thanks for the helpful tips. I would put this company next to any heating and cooling company and Energy Stars will be at the very top, professionally and quality wise. I value what these outstanding individuals bring to me their customer. This company shows integrity, respect and honesty. This is how much they value by solid decisions and making you important. Thank you so much. I am very grateful to all of you and your kindness.

Ace services came out to review the issue with my AC. The technician was thoroughly and answered…read moreall my questions. I will be setting a new appointment to fix my issue.

Amazing technician!! David was GREAT! He was very kind, trustworthy and FAST! The price was very…read morereasonable!! I'd highly recommend!!!