Been going there for over 10 years.dentist..staff top notch !!!.I recommend them for ALL dental workread more

I've been extremely happy with the care I've received from Dr. Choi and his assistants, Lori and…read moreAlex the assistant whose name I unfortunately can't remember sorry. (Tattoos on her arm). They are all professional, friendly, knowledgeable, and genuinely helpful. Dr. Choi takes the time to explain everything thoroughly and provides his honest opinion about your treatment options. I never felt pressured into doing any recommended procedures, which made me feel comfortable and confident in making my own decisions. Their pricing is also very competitive, and the quality of care is outstanding. If you're looking for a dentist who is honest, informative, and backed by an amazing staff, I highly recommend Dr. Choi, Lori, and Alex.

Ive been coming here for about 9 years now after i moved and my previous dentist retired. I really…read morelike the family atmosphere and friendliness of the staff. They always make time for me, when ive had emergencies too, and listen when i have concerns. I also love the netflix!! Ive always had a great experience here and will keep coming back. Good parking too

Horrible first impression. I called in December for an appointment and was basically brushed off…read moresaying they booked but would call me to set an appointment after the new year. Never got a call back. I called again for for appointment, this time I was able to schedule an appointment but was told to call back with insurance information. I gathered my information as I am double insured. Called back and spent a considerable amount of time getting providing my insurance info so I can be cleared for my appointment. I show up for my appointment only for the check in person to tell there is no insurance information attached to my file. What a waste of time. I left and will look for an office with competent employees. They may have good dentists but you have to get past incompetent reception first.

I came in today for a cleaning and the staff were very friendly and professional. The staff are…read moreskilled at what they do so I was in and out pretty quickly

Have been coming here for a few years and they are very friendly staff, and always have a great…read moreexperience here.

Been coming here for about a year and a half and everybody for front desk to the Dentist, hygienist…read moredental assisting everybody such an amazing job. I wanna think Amir Desiree Sam, Jeni, Celine, and Dr. Christina. Thank you so much you guys are always in a good mood. Great stuff.

Gracie and the front desk was very helpful and super friendly! Would love to come back and refer to…read morefamily and friends! Love the vibe here and doctors!

Very friendly helpful and professional. Caring staff. Always a very positive experienceread more

Dr. Clements and his staff are fantastic! Everyone is extremely friendly and makes you feel right…read moreat home. I really appreciate how honest and upfront they are. No hidden fees and no unnecessary recommendations just to drive up the cost. I used to dread going to the dentist, but Dr. Clements and his team have completely changed that experience for me. It's great having a dentist I can trust. Highly recommend!

First of all, I am surprised that I have never rated my experiences with Dr. Gutierrez and his…read morestaff. While living in Whittier (2009-2017), I worked in Beverly Hills as an office manager for a private dermatology practice. I knew I could receive a word-of-mouth (excuse the pun) recommendation with the expectation of a professional courtesy. However, I did not believe/feel I had major dental concerns, and I was not seeking to capitalize on perks since I had a PPO insurance plan. After doing some research, I found Dr. Gutierrez's office to be accommodating regarding my main objective: teeth whitening. His staff was open and honest when I called to make sure the office was a good fit. I found them straightforward and said they do perform teeth whitening; however, I would still need an initial exam. I did not find this approach erroneous. Why? I intended to utilize my insurance whenever feasible and cover any costs not covered by it personally. Putting it into perspective: taking my PPO out of the equation, a plastic surgeon will not automatically perform a cosmetic procedure at a person's request. A radiology center would not automatically perform a CAT scan of an individual's brain if they walked in off the street with a headache and agreed to pay for it. Why? Medical facilities do not work that way. Invasive cosmetic procedures or noninvasive tests fall within the spectrum of medical procedures and are typically performed by certified specialists; therefore, one can expect bureaucracy, red tape, and ethical considerations in medical care. If not an emergency, delays can be frustrating. But when pain and costs are involved, everyone's time is precious, so expectations of being accommodated can be subjective, even though patients are not to be blame for their issues. Therefore, implementing proper management when 'risks' are involved is crucial (I will revisit this issue at the end of my review). I was due for an oral tune-up (x-rays, cleaning, and consultation of recommendations). I chose to open up and address concerns about past dental issues. In 2004, for several months, I had a documented history of trigeminal neuralgia, which ended up being related to my 2005 confirmed thyroid cancer and not a cavity filling as initially thought. The filling was the least of my concerns compared to the many other neck/head medical issues I needed to address during those months/years. And so, upon our first meeting, I finally addressed any problem I had been evading (since I was in a 'safe' place) when Dr. Gutierrez was surprised to find a crater in one of my molars. The neglected molar was one issue, but I had wisdom teeth that could have interfered with my dental health (I knew this before establishing my dr/patient relationship with Dr. Gutierrez). He performed my teeth whitening and handled root canal treatments. Eventually, I signed up for Invisalign because costs were always my excuse for not getting braces. Although costs were no longer a factor, Invisalign was less expensive, less time-consuming, but also less permanent, because braces meant I had to have my canines pulled. After so many years of medical issues, less invasive meant more. The Invisalign option met my aesthetic interests on all levels. The only reason why I stopped seeing Dr. Guiterrez in early 2019 is that I permanently moved to Northern California. Bottom line, regardless of the number of my outpatient treatments, I found Dr. Gutierrez to have an excellent bedside manner and expertise. Again, having worked in the medical field, but more importantly, I have also been a patient who has suffered misdiagnosis (deemed as malpractice, but I chose not to sue), as patients, we deserve our dignity. Still, that being said, I did not find it offensive when his staff discussed aspects of my care (e.g., explaining the costs of procedures (billing), obtaining my signed consent, confirming follow-up availability options, scheduling the appointments, or checking in to explain whenever there may have been wait times). I acknowledge that some people may not have a good rapport with a professional, or that mistakes may occur that makes better sense for a patient to seek care from another professional; however, what I am stating from my experience throughout the years I was a regular patient is that there was no pattern of nefarious treatment or substandard care by Dr. Guiterrez and his staff. Anyone seeking medical treatment should always be aware that they have the right to a second opinion and should never apologize for seeking one. Still residing in No. Cal. I think of Dr. Guitierrez often and have contemplated traveling to reestablish my patient-physician relationship; however, I know that dentists are at the top of the list for evaluations and treatment should pain or emergencies be involved, and that evaluations and treatment cannot/should not wait; therefore, I have chosen to just keep my fond memories.

I was looking for a new dentist and decided to call this office after seeing so many great reviews…read moreon Yelp. Unfortunately, my experience did not reflect those reviews. When I called, the receptionist answered and I asked about becoming a new patient and whether they accepted my insurance. I explained that I wasn't sure of my insurance provider, and instead of offering help, she responded, "If you don't know, how am I supposed to know?" I found that response dismissive and unprofessional. I then asked if she could possibly look it up using my information, but she declined and simply told me I needed to know my insurance. No guidance, no alternatives, and no attempt to assist. A more helpful and courteous response--like suggesting I contact my employer or offering to help once I had the information--would have made a big difference. Instead, the interaction felt abrupt and unwelcoming. First impressions matter, and this experience was disappointing, especially given the positive reviews. Unfortunately, it makes me hesitant to move forward with this office.

Amazing office, very patient staff. A bit hidden so make sure you arrive early to find it but…read moreotherwise very patient staff that answers all questions without judgement.

I took my son in for a cavity and a root canal and thankfully the experience was excellent from…read morestart to finish. Dr. Dominicis was so patient and kind, helping my son feel comfortable the whole time. He even had his leg crossed and kept giving her the thumbs up She explained everything clearly, walked us through each step, and made sure my son wasn't scared or in pain. She was gentle, reassuring, and incredibly professional. What could have been a stressful appointment turned into a smooth, positive experience. I'm so grateful for the quality of care she providedHighly recommend this office for anyone looking for a dentist who truly cares about their patients.....especially kids!

This lady is great! Very nice and considerate and helpful! She is making my mushy mouth beautidul!read more

As usual, everything was great. Dr. V takes the time to greet you and explain the action plan…read moreregarding your specific dental needs. The office is clean, organized, and the staff are amazing.

Poor communication and dishonest billing practices. Billed me for "comprehensive exam" when only…read moreone tooth was examined and addressed. Nothing about my other teeth, gum health, jaw problems that I mentioned during intake. When I contacted them about fixing the billing, I never received a response. I was also promised a follow up on my insurance, didn't receive one. Also I booked my appointment with Dr Laura, but received an exam from Dr Katelyn instead. Would have been fine, however I didn't find the bedside manner to be great. For example when I mentioned that I wanted braces she simply asked "Why?" I found this odd since previous dentists had observed issues with my jaw alignment, bite, and teeth crowding.. but this time the dentist seemed confused as to why I'd even want braces. If a comprehensive exam was truly given in the first place, I don't think it would have been a question. Another example: after examining my cracked tooth she said matter-of-factly "I think we both know that it needs to go". Actually no I didn't know, that's why I wanted to get it examined in the first place rather than asking for an extraction. Weird vibes the whole time, just seemed annoyed like I was wasting her time. The place wasn't busy when I went, but wait times were very long. In total I spent about 1 hour and 30 minutes there. The actual exam was less than 10 minutes. I added one star because the lady at the front desk was very nice and welcoming.

Really disappointed because I had been here before without issues, which is why I came back…read more When I checked in, they asked if my insurance was still the same, and I confirmed I still have Delta Dental through my employer (I've been with my employer for 3 years). Based on that conversation and my prior visits, I had no reason to think there would be a problem. Later, I found out I was assigned to an out-of-network provider, even though there were in-network providers in the office. That was never clearly explained to me beforehand. They also did imaging that my insurance only covers at certain intervals, and no one told me beforehand that it likely wouldn't be covered. I ended up paying $872 out of pocket, which I did not expect. If I had known any of this up front, I would've made different decisions. Just frustrating overall because I returned based on prior good experiences and left feeling blindsided by the cost and lack of communication. I'd recommend people double-check exactly who they're seeing and what procedures are covered before agreeing to anything.

I found this office through Yelp, and the amazing staff reviews are what convinced me to give them…read morea try. I'm happy to say they were absolutely right on the 1st day! From my first phone call, Sarah was friendly, welcoming, and helped verify my insurance. I shared that I hadn't been to the dentist in a while and have a strong gag reflex, and everyone was incredibly understanding and accommodating. The dentist was kind, informative, and never judgmental. Sarah also took the time to explain my treatment plan, payment options, and next steps. The entire team made me feel comfortable and cared for so far.

I can't say enough great things about this dentist! My son came in with a very painful toothache,…read moreand the doctor got us in quickly and immediately helped him get relief. What really stood out was how thorough and caring he was. He took detailed pictures of my son's teeth, displayed them on the screen, and walked us through everything step by step. He explained what he was seeing in a way that was easy to understand and made sure we felt comfortable and informed before making any decisions. His bedside manner was outstanding--friendly, knowledgeable, patient, and genuinely caring. You can tell he loves what he does and truly wants his patients to understand their dental health. The entire experience was professional, stress-free, and reassuring. Front office is outstanding as well. If you're looking for a dentist who provides exceptional care and outstanding customer service, I highly recommend him. 10/10 experience. We are so grateful for the care my son received!