Let me start by saying that I could move into the Joneses and hang out there for the better part of…read morea year and be totally happy. The space and curation itself is THAT awesome and comfy. You'll be inspired to switch up your whole decor aesthetic after just one visit! A friend recommended we check them out when we moved into a new house and our beloved couch that we'd literally had for decades... like while we were just dating... was not working in our new space. We needed a custom size and wanted the L shape to create a scenario where our family of four could curl up together and make key memories before the kids head off to college in a few years. We had never designed a couch before but definitely had some thoughts and ideas. The staff were there for it and vibed with us on it over multiple visits, calls, and emails. It was a BIG step for us and they held our hands the whole way. We must have sat on every couch there over the course of 3 visits and in the end, designed with them the PERFECT couch. Everyone was completely lovely. But here's where it gets really good. My husband wanted a low, deep, lounge style but I felt like I needed a little more stucture so we combined the styles of two couches, keeping it low and loungey but adding a second row of cushions so you or a guest can choose if you want to be laid back or more upright. It's the best of wboth worlds and completely flexible for older guests who would be swallowed up in a couch this deep. It's gorgeous... we sat down with them (on that couch!) and plotted it all out, with the L facing the right way in our house to make sense and bring the space to life. Mady hand-sketched it all up right then and there. The delivery team was so nice and lovingly unpacked the whole thing and were so sweet when I had a major brain fog moment and freaked out that they had made a mistake and designed the L facing the WRONG WAY! In quite a panic, I called the shop and reached Noa, who calmly dealt with my extreme freak out. The delivery team patiently waited for the whole thing and consoled me as I shed a few tears. Noa offered to come take a look at it IN MY HOME to assess the situation. A few days later, I'm walking through my home with them (Noa and her mom, the owner!) and we are all chatting about how it actually looks awesome in the orientation that it's in. I still had sworn that I didn't design it that way but agreed that it actually felt like I should have. They were calm, poised, creative, open, and completely invested in making sure their handmade piece felt perfect in my space. They were not aggressive nor accusatory... just there to see how best to resolve the issue, knowing that it was a custom-built piece. And they were lovely humans as well. We talked about art and design, building a business from the ground up, and the challenges with keeping a small business afloat during economic downturns and worldwide pandemics. Months later, I realized that no one made any mistakes and we actually designed it just like this, and it's been my absolute favorite thing in my home ever since. I think about this experience often, and I'm so grateful for their graceful reaction and approach. The couch itself is a standout in the space and sets the tone for the rest of our decor. It's comfortable beyond belief. It's easy to maintain, has held its shape for years now, and is easy to clean. We got it in a cream fabric, so that was a worry, but they taught us how to care for it easily! Not only does it hold our whole family, but a lot more people when the kids have friends over. It has helped shape not only our space from a design perspective but in how we interact within the space and with each other. And we get so many compliments on it. The quality and craftsmanship are unmatched. We couldn't be happier. THANK YOU! But what really stands out is that in this age of faster, cheaper, AI, and automation, this company is a family business of artisans that care deeply for the products they craft and the impact on their customers and clients. They want you to love the pieces you bring home, and they care to work with you until you do. They love art and design, so definitely take their suggestions!! Their pieces show that love and care and offer you a heightened level of quality and comfort. They are well worth the price, and I hope that you will pop your head in the shop and judge for yourself. You may just bring home a new piece that feels like an extension of your own family. You won't regret it!! I recommend them to all my friends and anyone looking for new furniture. They are the BEST!

A wonderful Company to work with! Got our couches in 3 weeks and they are gorgeous. So happyread more

Claudia and Daniella made my living room dreams come true!…read more They really took the time to work with the pieces I already had, and helped me design a beautiful, elegent space.

I love my couch and the people at the Melrose location were incredibly helpful to me in choosing…read morethe right one for my apartment. HOWEVER They encouraged me to purchase the pet protection plan, since I have a small dog. I did, and was happy with how they described the coverage - 5 years, anything related to your pet, if they can't clean it they'll replace the section of the couch at no charge. Wow! So when my dog left a food stain and then got sick on the couch, (on two different occasions!) I contacted the company - Servco America - with whom Joybird contracts, and they denied both claims and declined sending someone to clean the couch. When I asked for my money back on the protection plan, so I could clean the couch, they said it would have to be prorated because the service I paid for was available to me for a period of time - even though they denied both claims during that time period. WARNING: the pet coverage is a scam - do not purchase it or you will get in an endless email and phone call circle in Dante's inferno, and risk losing money you paid to a service you'll never get.

Had a great experience here buying our dining and coffee table from the showroom!…read more Angel assisted us with the purchase was very helpful answering all our questions and made us feel very much welcome, making the visit smooth and easy. Toby and Rose also helped us with shipping process and was very communicative. Would highly recommend at least visiting the store just to see all the options!

I purchased furniture from Valyou Furniture for three different properties with total orders…read moreexceeding 25000 dollars. The purchases included over ten beds sofas two dining tables and additional home accessories. The website looks great the designs are nice and prices are always presented as discounted. However the actual quality of the products is average at best and in some cases below average. Within less than two years two Charm beds completely collapsed to the floor. One dining table broke. The sofas while still looking fine visually lost all structural support and now sink badly. I recently contacted the company for help because several beds literally broke. To my surprise Valyou Furniture refused to help stating that their warranty is only one year and my purchase was just two months outside the warranty period so they would not offer any support. A piece of furniture meant for daily use especially at this price point offering only a one year warranty raises serious questions. What does that say about the companys confidence in its own products. Very disappointing experience. Nice design but poor durability and disappointing customer service.

I'm not a Nickey Kehoe customer yet, exactly, but I did go to the furniture store for a literary…read moresalon, hosted by the Library Foundation of Los Angeles. I interviewed my dauntingly brilliant friend Laila Lalami about her new novel, "The Dream Hotel," and the store was kind of an ideal venue. It was a lovely place, well designed with an intuitive layout, and tons of attractive merchandise. I spent some time browsing the furniture and housewares, and everything was tasteful, pretty, and of obvious high quality. I got a nice gift as thanks for my participation in the event, some fancy tea and a ceramic mug. I almost never want a free mug, but I really like this one. The store worked quite well as an event space. A little bar popped up in the middle of the store, and there was food set up in back. There was also, of course, an abundance of comfortable seating. Whether you're looking for furniture or hoping to host a cool event, I'd recommend Nickey Kehoe. It's a beautiful store with a lot to offer.

One of the most beautiful stores. I found so many wonderful, quality items. A pleasure to shop…read morethere. The household part of the store was soooo good. Inspiration everywhere.

All in all a stellar experience @ Modani! Harry is super…read moreupbeat, helpful and extremely informative in regards to all product and design plus he is supportive to clients at every step along the way. He also kept me in the loop throughout the process as I recently furnished my condo! I've also visited other Modani properties (ie: Miami, Houston) and this Los Angeles location brought everything together for me! Thanks again!

One of the worst customer service experiences I have ever had…read more The first mattress support was delivered broken. It took nearly two weeks of back-and-forth communication before the issue was finally addressed and a replacement was provided. Now, less than six months later, the replacement mattress support has failed as well. Instead of honoring what was represented to me as a one-year warranty, the company is trying to shift the responsibility onto me and discuss protection plans rather than address the fact that the same component has now failed twice. What makes this even more frustrating is that this was not the only quality issue with the furniture. One of the nightstands arrived uneven and was not properly painted in several areas. At the time, I chose to overlook those defects and did not file a complaint because I considered them minor issues. Looking back, that was clearly a mistake. The most concerning part is that nobody seems willing to clearly state, in writing, whether the company is refusing warranty coverage. I have repeatedly asked for a written explanation and still have not received one. A manufacturing defect can happen. A second failure of the exact same component within six months is a quality-control problem. When that is combined with other defects in the furniture and an apparent unwillingness to stand behind the product, it starts to look like a pattern rather than an isolated incident. If you are considering purchasing furniture from this company, be aware that when something goes wrong, you may spend weeks trying to get a resolution while the company looks for reasons not to take responsibility. Extremely disappointing experience. I cannot recommend this company to anyone who expects quality furniture and reliable customer service after the sale. One more thing that I completely forgot to mention. The mattress support system displayed in the showroom is not the same product that was actually delivered. As I later discovered, none of the mattress support systems shown in the store are apparently what customers receive. Instead, a much cheaper alternative support system is delivered with the bed. That would already be questionable on its own, but what makes the situation even worse is that the cheaper replacement component has now failed twice within six months, and the company is unwilling to take responsibility for it. Customers make purchasing decisions based on what they see in the showroom. If the support system displayed in the store is not the support system being delivered, that is something customers should be clearly informed about before making a purchase. At this point, I am dealing with the second failure of the same component, while the company appears more interested in avoiding responsibility than resolving the problem.

Honestly not much to say! I've been hunting around for a couch and stumbled upon the website…read more Unfortunately they don't have showroom so you do have to take a chance on ordering a couch online. I called them to confirm if they had a specific couch. They didn't but they suggested one that was basically the same except for a small design difference. Because I live within 10miles of their office, delivery was free! They texted me when they were on the way the next day! They came in, set everything up and I was good to go. I didn't have to lift a finger! Such an easy process at such a great price!

Everything seems fine at first but don't be fooled. The moment you have an issue with your…read morefurniture, their so-called "customer service" vanishes. They promise to help, but once they have your money, they ignore your calls and emails. I purchased several pieces of furniture from them, and when I noticed the defects, I was assured they would take care of it. Instead, I got the runaround and then complete silence from Kevin. This company does not honor its warranties or stand behind the quality of its products. Save yourself the frustration and take your business elsewhere!

I am giving 2 stars because the sale staff was very kind. If not her, I would give 0 star…read more I ordered the orange arm chair and came with a strand of hair baked into the chair. The sales staff confirmed that is indeed hair and she was very helpful to fix this issue. She ordered a replacement for it but the replacement also came with hair in it. Eventually, she got me connected with a product manager to discuss the problem and he was very rude. When he basically told me that I am wrong, I mentioned how the sale staff confirmed that this is in fact a piece of hair but he started to talk over me and told me not to trust the sale staff. He explained how that is not hair and it's a piece black fiber in a aggressive tone. It seriously looks like a piece of pubic hair. When I asked him if this isn't hair, then is it a part of the design. The answer was maybe and it happens. To sum it all, this $500 chair comes with pubic hair or " black fiber" baked into the chair. Consider before the purchase.

Love everything about this place! The combinations you can custom create for their storage units…read moreare immense -- so many fiberglass color options and the units are modular so you can mix match or incorporate into your existing decor without a headache. I just bought my first Modernica items today -- a 3 tier alpine shelf (walnut, the smaller one that fits on top of desk or sideboard) and a table top cylinder ceramic planter!!!! Major shout of thanks to the lovely ladies holding the showroom down (Athena and another gal whose name I freaking forgot and I feel like a jerk bc she was the one who helped me today! She even brought the shelf to my car! Girl power!!!) -- they are so helpful, kind and charismatic! Extremely accommodating and just on it! I love when people are proactive and personable! Thanks again and see you soon for that custom storage unit! ‍

UPDATE: There were communication problems and a resistance to solving my problem that ONE employee…read moretook upon themselves to resist. But when LUIS, one of the family owners, got word and took over... I could not be happier with the outcome. As a business owner I KNOW beyond ALL DOUBT that you CANNOT have a flawless experience every time NO MATTER HOW MUCH YOU WANT IT. The truth of a great business is HOW you handle the bad experiences and make good on your commitment. Not everyone can be made happy but the important part is that you know you did what was right. They DID WHAT WAS RIGHT and THEN SOME MORE and for that they get all the respect and appreciation I can share with another business owner. Short version of the long story IF you are still reading. They sent me a GLORIOUS art piece for my office. It ended up TOO BIG to get down the hall despite all my planning (entirely my fault) so I had to hire a contractor to take a window out, get it through the window and reinstall. That took weeks after delivery. BUT a few weeks later I am sitting on my couch and my friend declares "shit, it's already torn!". Not quite right, it had an unseen seam, hidden in the pleat. Every time you sat on it, it spread and showed the batting. For WEEKS I fought with staff about it being addressed. They offered solutions then retracted them as not being achievable. Each time we discussed one thing the employee ghosted me for weeks. When the owner took over, he accepted no excuses, owned the problem and dealt with the employee. Then he arranges to ENTIRELY REMAKE the couch to an EVEN BETTER OUTCOME (and I am sure at some significant expense). I had to hire a contractor again to get the old one out (my expense agreeably because THAT was my error not theirs), but he covered all the return shipping, REDESIGNED the entire couch to better specs both for my own staure (made it a bit shorter and a bit less deep, NOT and easy redesign for a mid-century piece like this), made the fusion removable to ensure heirloom longevity and the ability to reupholster in the future, gave me a batting/fill upgrade, changed out the leather to an upgrade, AND stayed on top of communication with me the whole time. 100% satisfied and then some. Many thanks guys. In terms of spending money with a company... I would do it again for sure when I am ready.

I really enjoyed working with West coast modern.I ordered the…read more wood rail sofa chaise ,Luis was a pleasure to work with helping me choose the exact yellow velvet I was looking for! I live in Florida and Luis guided me through the shipping process and it actually arrived early! I will be ordering from them again soon!

What can I say? Is there any better bedding than Area? Or more tasteful?…read more Their shop on 3rd is lovely... a minimalist, gorgeous showroom. The staff are so sweet and not pushy at all. You kind of feel like family there. I love that they so often have sales. It makes their stuff really approachable. Love, love, love Area. And I have for more than 20 years...

A friend of mine recommended this store. From the moment I walked in, I was in love with colors,…read morefeel of the fabrics, and the overall display. This is not your regular linen store, it is so much more than that, very unique. Sheet sets are very high quality, so are throws, wraps, accessories, and ponchos and clothing. With a modern feel. Staff is very, very helpful and goes out of their way to please a customer and provide a high-class service. I ended up buying a sheet set I am really pleased with and a poncho I adore. Yes, it's a bit pricey as other reviews state, but totally, totally worth it!!

I'm so glad I found Patricio again as he's since moved from his La Brea location. He's done a lot…read moreof reupholstering for us and his work is always done extremely well. He's created cushions for our outdoor patio furniture, reupholstered our seat cushions to our dining room and used material we bought in Thailand to make these beautiful pillows for our bedroom. If you're looking for high quality craftsmanship, he is the one to handle it for you. He's very nice and easy to work with too.

Patricio did a great job to upholster 2 pieces for us. One of the pieces is cube with upholstery on…read more6 sides. The fabric has a complicated pattern. Patricio matched the patterns at the seams perfectly. The stitching quality is great. He finished the job a week early and his pricing is reasonable. Highly recommended.