I went to Hi-Fi Plus to have a dash and rear cam installed installed in my new car. It was…read morecompleted, same day, exactly as I hoped it would be. No exposed wires, directly wired for all time monitoring at a very reasonable price. I could not have completed the install myself. I will suggest Hi-Fi Plus to friends, family and co-workers. Dale W

Another trip to The Speaker Shop and another satisfying visit. This time it was for a complete home…read moretheater solution. I cannot stress enough how helpful, reasonable and great both the shop and staff is. So do yourself a favor if you're serious about home audio and visit them.

Customer service is a lost art with most businesses these days, the speaker shop however, nails it…read more If you're looking for high-quality audio or even a random speaker that you think you can only find online for a reasonable price, give these guys a call first. They had exactly what I needed at a great price and delivered fantastic service. Definitely will be back soon for all my audio needs.

Every time I've been in the store, I've been either the only customer or one of the only customers…read more The store seems to always be empty, which isn't that surprising given the things I've noticed, as I'll describe below. For starters, the prices are pretty mediocre to be blunt. For instance, a Yamaha R-S300 is $299.99 on their boxing day sale, but regular $250 on Amazon.ca. This trend continues throughout their product line, with their sale prices consistently equal to or higher than some other stores' regular prices. The employees' knowledge is surely more than the average Best Buy employees' knowledge, but even then sometimes I felt as if they were reciting what they read on the product description. It's not all bad, though. Unless you go to a dedicated hifi store, you're not going to find a lot of mid to high end audio equipment, which is where 2001 seems to hold an edge. Brands like KEF and Paradigm aren't available at most chain stores, so it's nice to be able to go in and audition them without the pressure that some hifi stores put on you (I feel like I'm a criminal every time I go into a hifi store when I'm just there to audition stuff with no real intention of buying). A few times I've gone in and flat out told the employees I'm just looking and that I'm not interested in purchasing anything today, and they still let me audition multiple speakers and receivers, which I felt was nice. I'd recommend going here to audition equipment as they have a bit of variety in terms of speakers and receivers, but unless you want the product that day and/or the price is on par with competitors, buy from somewhere else.

The only place I trust to fix my audio equipment. Jeff, at…read moreprecision is awesome! Just got my Yamaha C-6 preamp back and couldn't be happier.

I had a BSR turntable from the 70's that has been sitting idle for decades and didn't work. I took…read moreit here and had it back working the next day. The place is very small and piled with old equipment, but the service is excellent. It is $60 minimum to take a look at something but to me it was worth it.

Bought a polk soundbar on Jan 26 got it on the the 28 Jan just got a chance to install it ( Feb 20…read more2025) The sound comes on loud for less then a sec then sounds ok but should sound better for the make (it was an open box) but anyway the speaker turns off anywhere between 15 to 30 min on its own. Never again sticking with Amazon to buy my stuff cause returning is hassle free.

The sales associate Shawn I dealt with helped us choose the best tv for our needs. He explained…read morethe benefits of their in-store warranty they offer but because we live several hours away my husband thought this could be awkward for us to get service. The transaction was smooth and easy and communication about delivery from him was appreciated. Fedex was on our doorstep the next day and they provided wonderful service. Overall a good experience.

Great service. I recieved my order well before the scheduled date. Great store great prices. I…read morewill buy from you again.

I drove down to Niagara Falls to Electronic Depot to see some McIntosh gear and met some of the…read moremost knowledgeable and friendly people in the business. Owned and operated by a husband and wife, and along with their capable staff, you feel their passion for audio excellence as you walk through the store and talk with them. This is the finest example of a high end audio retailer that I have found in my 40+ years of buying audio. They genuinely care about their clients and they really know their products. I left with my first (and not last) piece of McIntosh gear...a MAC 7200 receiver. Thanks for the great buying experience Graham! P.S. If you can't get to The Falls, look them up online because they can ship across Canada.

Odd company. Spoke with owner Jamie on the phone 4 days ago who told me to send him pics of my…read moreprojector (which needs replacing) and other info about updating my setup to C4. He said he's booking 3 weeks out, which is fair enough. But I requested he please provide me with a firm date 3 weeks from now so I could schedule time off/arrange with JVC to get the new projector (which was off the warranty so the service manager is doing me a huge favour). He agreed. No reply. Next day, no reply. Third day, I called and left a voicemail. I also texted him and told him to please call me with a date to confirm. No reply. The odd thing is on the phone in our initial conversation, he assured me customer service was his priority and he always gets back to everyone on time. That's demonstrably not true. So be warned. I want to work with an AV/Home Theatre company that gets back to you in a timely fashion, within 24 hrs. Nobody wants to be ghosted by their home theatre guys. It's been 4 days and nothing. Good thing I didn't give him my business! He clearly doesn't need it.

All my questions were answered in an extremely professional manner with incredible knowledge.read more