I just purchased the ARCAM Radia A25amp and the C5 CD Player. Tom, as usual was very helpful and…read moreaccommondating. Excellent service and a superb product. Will definitely return.

Great knowledgeable team. Thomas has been around for 55 years in Niagara for a reason. Always…read morelooking out for the customer. They don't just sell you things for the sake of a sale. I have made a number of purchases here over the years. And will continue to do so. Go to electronics store!

I was having trouble with my laptop charging and was advised to have it sent in, then told I needed…read morea new motherboard and battery for $438 +tax. I refused and took it to another repair company. I bought a new charger for $66 and all is fine. They should be called the Scam Squad.

Best Buy sells you a product, then disappears unless you buy a Geek Squad membership. I had a…read moresimple question on pairing a new Apple Pencil with a new iPad purchased for $900 total. Wouldn't pair. Phoned this store and the Geek Squad and was told to call Apple. I wrote a Google Review, Owner told me to send to general "contact us". Into an endless loop that goes nowhere. Drove from Port Colborne back to the store in St. Catherine's for personal service,....was intercepted at the door by an Apple Rep who asked if he could help. He fixed the problem immediately and when asked about a place for lunch nearby, he offered up "The Feathery Pub" which turned out to be amazing. A non-Best Buy person saved the day. The person that sold us the products a week earlier could not be any less interested in selling my 93 year old mother the proper product, he just wanted his commission for selling us more than we needed. I am an Android user, but hats off to Simon from Apple who was amazing ! I wrote: 2 days ago Purchased a new iPad and pencil for my mother. Could not get the pencil to pair. Best Buy & Geek Squad would not help by phone unless I had a membership. Came back to exchange pencil, but were intercepted by "Simon" from Apple who was at the store providing customer assistance for Apple Products. He immediately fixed the problem, was pleasant to talk with and acknowledged the lack of support at Best Buy / Geek Squad. Simon even recommended a great place for lunch nearby, "The Feathery Pub". Thank you Simon. Best Buy, you could learn a few things about "GREAT" customer service from a guy that doesn't even work there ! Told the manager of The Feathery Pub this story, loved it and told us he would give Simon a gift card from the Pub. That's the way this world should work ! Like Share Response from the owner 18 hours ago Hi, Gregg. We always strive to provide a good customer experience. It looks like we missed a mark here. We would appreciate it if you will reach out to us at https://bestbuy.ca/contact-us, so we may address this with you directly. Thank you for taking the time to write us a review.

The manager Clay S. Is never in when I call for him and the associate said he is on lunch or other…read morestores . I finally did get to talk with him was rude and wouldn't back up product. I did get help from the Delaware store assistant manager Kristen and Associate Andre' was very helpful it was worth the drive from Lockport to buffalo . Will never shop at Lockport store they are all rude

Went there looking for a car adapter for a portable cd player. two salespeople at the deck....one…read moresaid "hi" as we walked in. neither offered any assistance tho we were the only customers in the small store and it was obvious we could have used some help. when we finally got some recognition from them, they weren't very helpful. in defense, we were probably looking for "old" technology, but their attitude did not impress us. if this store was not a nat. franchise, it would be out of business by now.

This furniture store literally saved my life, My name is Ron Kitchen, and life ha sbeen dificult to…read moresay the least, I moved into a new apartment with nothing to sleep or sit on. Macfrugals hooked me up with some really nice furniture and no only that they have been so nice and supportive and friendly its been really confusing and awesome haha when i say confusing its only because not many people care about each other nowadays. and the fact that you can cancel if you need to and not be charged or owe money really helps alot. try these guys out.

From the owner: MacFrugal's has the three largest rent to own stores in the Niagara Peninsula. We offer brand name…read moreproducts for the lowest monthly and weekly rental rates. We have a large showrooms with the widest selection of furniture, appliances, electronics, computers and more. When you rent to own from MacFrugal's you will have peace of mind with our service program which guarantees your product to be serviced free for as long as you rent the product. Come in and visit one of the MacFrugal's showrooms today.

Being a complete novice concerning electronics. Charles and Hasson were very patient and…read moreunderstanding of my needs and requirements. Thank you!

Great pricing and massive selection of electronics and hard to find items. Staff is friendly and…read moreavailable to help.

Months of back-and-forth after being sold the wrong part for my vehicle audio system. No response…read moreto email, voice mail, or snail mail letter to Customer Service. I'm stuck with a useless and expensive part that EHR refuses to make right. Take your vehicle ANYWHERE ELSE.

Worst costumer service experience (if you can even call it that) with Tony. It all started when I…read morewas booked for an Interlock installation. Tony started making fun of me because it was taking me a couple extra tries to get the thing working. His attitude towards me was complexly unprofessional. Said I was the worst he has seen in the last 3 years and laughing uncontrollably. After the interlock installation was done it was time to sign the papers and he wanted to me sign for things I haven't received, A Mandatory booklet for the use of the device required by the MTO. After asking for the booklets multiple times he says he will just keep the car over the weekend if I don't sign. Was also requesting multiple signatures for the car's functionality without me seeing the car. After getting extreme rude, He also said If I don't stop asking questions he would refuse service and I would have to go somewhere else. He didn't seem to care about costumer service or loosing costumers. I only went here because it was close to home. I have made a complaint with Alcolock and the MTO about this place regarding installation of this device. This Place only sells over priced old electronics. Avoid Tony and this place at all cost.

Great collection of all products. I was very happy to see that whole staff was wearing gloves and…read moremasks. Definitely recommend this store. I will come again.

From the owner: For the last 20 years here at RTCelectronics, we have carried nothing but the best in Security,…read moreCabling, TV mounts, Adapters, and so much more. Our priority is to ensure that the customer always gets the best quality items at a fraction of the price of any retailer around.

On December 22nd, I was browsing for a PS5 for my boyfriend and stumbled across a post on Bestbuy…read moreoutlet for a digital version ps5 with 2 controllers So I jumped on it. When it finally arrived there was only 1 controller, so they told me to go look through the bubble wrap again. After feeling like an idiot and searching again and still not finding the 2nd controller I messaged them back again but this time I was told that they only sent 1 because I didn't get the 2 controller package.... Which I KNOW I did! So I decided to go take a screenshot of the post where it clearly states 2 controllers..... but they deleted the ad all together. The one controller they did send.... Well it has a pretty big drift on it and if I can ad the video I have of it I will. Or I will find a review platform that will allow me to.

J'ai acheté un playstation 5 qui ne fomnctionnait plus après 7 mois et le processus de faire…read morerespecter la garantie légal a été terrible.