I called Foot Hills Crawlspace in 2023 after receiving multiple quotes from other companies ranging…read morefrom $11,000 to $25,000. Mr. Brook showed up to inspect my crawlspace and literally before he pulled out the driveway, I received an email from him with a quote for $6000 with a 3% discount if booked within two weeks. I thought maybe it was a mistake, as I could not understand, after comparing his quote with the other quotes, how his could be so much less for the same work??? I called maybe six of his 20 or more references and they all were very positive, and said they would use him again; some were business references and they said they use Foothills on a regular basis. I then called Brook and asked if he did veterans, law-enforcement, and or senior discounts, which he did give me an additional 2%. I booked them, they came out on time, Brook introduced me to his crew who were doing the work, and by the end of the day they were done. I was pleased, and my HVAC company, pest control company, engineer, and others who have since gone into my crawlspace, have said what a great job Foothills did. They returned earlier this year to do an annual inspection.

They were horrible!!! Overpriced, ineffective, and very rude. We called 5 times and it took them 4…read moreyears to get back to us. By then, our warranty was out and it was going to cost 1,700 dollars to "fix" it. DO NOT USE THEM!!!!!!!!!!!!!!!!!!!!

Calls me at 8:35 for a retreat on termites, NO APPOINTMENTS, JUST WANTS TO THAT MOMENT…read more ABSOLUTELY NO PROFESSIONAL ABOUT THIS COMPANY!!! I requested another day (not that demand, of right time!).! Coming the end of the week, on Friday and will be leaving another review. Totally unprofessional.

I had a major termite problem and this happened to be the place that I chose to eliminate said…read moreproblem. The person on the phone was very polite and scheduled their staff to come take a look the next day. They showed up on time and explained everything on the spot. He said he could come back in a week (on a Thursday of the next week at 8am) to spray. I have a complicated house, but they took the time to really get all the spots. They were polite and put everything back if they had to move anything, when they left. I would go with them again for termite control.

Oscar Bryant Paulino…read more Are amazing at making the job their personal responsibility, very timely, professional and offered advice after the project. Great team.

I would not recommend using Groundworks in Belmont, North Carolina, for foundation or concrete…read morerepair services. After receiving a quote, taking pictures for 2 hours and paying our deposit, we waited 3 1/2 weeks for our scheduled concrete lifting repair. During the initial consultation, we were assured the repair would not be a problem. However, when the two technicians arrived, they spent about 15 minutes assessing the situation before leaving, stating they could not complete the job. What was even more frustrating was the lack of communication afterward. We spent the next 12 hours trying to reach someone at the local branch to discuss the issue and find a resolution for this much-needed repair. Despite repeatedly requesting a phone call, no one ever contacted us. Instead, all communication was handled through text messages. We were eventually informed that a waiver would be required, something that was never discussed during the consultation. At that point, we requested a full refund of our deposit. In all my years, I have never experienced such poor communication and customer service from a company. Based on our experience, I would encourage others to proceed with caution when considering Groundworks in Belmont, NC.

I had a problem with roaches in my home. I had trouble sleeping at night so I called Mr Pest…read moreControl. Jason came in took care of the problem for me but I do know that these pests are very persistent & so does Mr Pest Control. They call me every month to see how it's going & if I want them to come back. It's been 3 months now but I'm going to have them come back until I'm absolutely certain they won't be coming back again (& probably a lot longer)

We have been using Mr. Pest Control for the past few years. We are highly satisfied with their…read morework. The technicians always go above and beyond and are always on time. They inspect for insects and mice each time and spray inside and out , removing cobwebs as needed from outside of the windows. Jason was our technician the past two times. He was very knowledgeable, courteous and professional. Great customer service!! Savannah is always pleasant and courteous when she calls to schedule our appointments. We highly recommend this company for the great service and reasonable cost.

Do not use this company. I am a 70 year old widow on a fixed income who paid over $13,000 to level…read more500 feet in my home. The salesperson identified the low spot in the house and wrote up a contract. The final result is that the low spot is still there and my front door will no longer open and close. They want to charge me $2000 more to fix the original low spot. The supervisor, Larry, is rude, he lies, and has no intention of resolving this issue. I will be seeking legal counsel if they do not resolve the issue.

For the past 2 appointments, there have been no call no show. The original appointment was in July…read moreto where there was an issue with the length of hose on the truck. There was a supposedly reschedule appointment in August that turn into a no call no show. I had to call in and to find out there was no appointment at all. I spoke to a field supervisor who then supposedly rescheduled again for over 30 days out to September. The September appointment was a no call no show and I then called in again and found out there was no appointment scheduled even after a field supervisor assured me I was scheduled. I also called the field supervisor the day of the appointment and received a response of sorry but there was still an issue with the hose. Totally unprofessional on communication and consistent disappointment on trusting if the appointment was scheduled.

Knowledgeable, professional, and good guys that serviced our pumps today…read more Explained everything and were fun to talk to. THANKS!!

I contracted with this company on 11/2017. Work was done. My basement has not had a leak since…read more I am very pleased with the work and system installed so much that I recommended it to 4 friends who got one installed as well. I was told that in order to keep my warranty I must have the system/sump pump inspected each year. For years 2018 through 2023 this was not a problem. However, this year has been a nightmare trying to get someone out to my house to do the inspection. I called in June for an August appointment. Each time it gets close to the date and time of the appointment, All Dry calls, cancels the appointment and reschedules giving a lame excuse. We are now into November, six cancelled appointments later and still no service call. What does a person have to do to get the service they were promised?