It's great to find a downtown store like this-old school hardware store. It's a much different…read moreexperience from shopping at a big box monstrosity. Shop local!

Bains is a large hardware store in Seabright, the store maintains a large variety of items that you…read moremight need if doing a quick repair and you don't want to hit a big box store. The store has knock knacks, local Tshirts, hoodies, bumper stickers, sun block, beach chairs and umbrellas. If you are renting a house in the area this is the place you might find something you forgot to take on vacation. The prices are higher than what you will find at Home Depot or Lowe's, you are clearly paying for the convenience l.

Knowledgable, friendly and conveniently located hardware store on First Ave! Came in here to get…read moresamples of Benjamin Moore paint and the team was incredibly helpful. Always better to support and shop local when possible!

Terrific old school hardware store. The staff is ultra friendly and helpful, great product…read moreknowledge too. Much better than shopping at a big box store.

Very knowledgeable and helpful with my chores. I was trying to get done in my home they have it…read moreall at a reasonable price ! In fact, even lower than Home Depot and Lowe's I would definitely go back here again.

Thanks be to the great wonder of the world! This Hardware…read morestore is absolutely the best stocked Hardware store I've ever seen... Well organized, and staffed by people who are most kind. I found a 5 mm socket set screw 30 mm long, in both stainless steel and hardened steel grade 8... amazing selection... Highly recommend you check this place out if you're looking for anything you might find in a hardware store

Exceptional customer service. Raquel has gone above and beyond for us multiple times. Extremely…read morereliable, friendly, and prices can't be beat.

This place use to be great, like over 5 stars. But where did the great employees go that made the…read morestore so great? Where did Greg go who knew everything about the Benjamin Moore paint go? Where did Bill go who knew how to fix anything with a motor in it? Where did Nate go who could tell you the thread of a bolt by just looking at it? Where did Miss Viola go who knew everything about plants? Where is singing Mark who would sing songs to you while helping you figure out what was wrong with your toilet? These people were the people that prevented me from going to Home Depot and Lowe's.

I walked in today and there were three guys behind the counter... all tapping on their cell phones…read more Not one asked if I needed help.

Terrible experience dealing with Valerie. Wasted almost a month waiting for kitchen designs and…read morere-measurements to be done. She was "overwhelmed" by basic customer questions. If a design person cannot answer customer questions and gets overwhelmed then there's a real problem. After 4 weeks of working on a design that was for a pretty simple revamp, Valerie could still not get our floor plans right. The builder wrote to me to say that the measurements were still not correct. Save yourself time and energy and don't go here for your kitchen design. Seems all this person has time to do is go for "trainings" that don't appear to translate into work output. Poor communication about timelines and every inquiry was met with a defensive list of reasons about why she couldn't get to our project in a timely manner. Undoubtably the worst customer experience I've ever had.

We do most of our wood ordering from Builders General ,Always kind and helpful Staff ready to take…read moreyour Order ..

They have richly earned their reputation for being rude and unhelpful. After being told a part…read morewould be in store in a week or two, and calling after two weeks to be told any day now, later when I contacted them was told order not put through yet. I had not gone there after a similar bad experience years ago, and thought I'd give them another shot-and they failed miserably. Never again

After several of weeks I've been to several Lowe's in Monmouth County and surrounding areas. All…read moreemployees I have delt with were amazing, don't have 1 complaint. Redoing a home after just buying it is not an easy task. I would love to thank every employee that I have crossed paths with for their kindness and patience. One in particular who we got flooring from was Nick in the Eatontown Lowe's. He went above and beyond to help us out. Knowledgeable, patient, and kind just a few words to describe him. I can't thank him enough for helping us out yesterday. I highly recommend all Lowe's employees. Thank you to all.

Lowes does not stand behind their products! Recently purchased a chainsaw from Lowe's and…read morefrustrated is an understatement! Purchased a Husqvarna saw that will not start. After many attempts, we decided to return the item. Because the saw was out of the box and we attempted to start the saw, the item is not returnable because Lowes cannot re-sell the item After speaking with Lowes Executive Team, the only option is to go through an Authorized Dealer to fix a brand new saw that has never been used. When you purchase an item, the expectation is that the item will work and you take it out of the box. Unfortunately, we made the assumption that the saw would work and now the item is not returnable because we assumed incorrectly. Morale of the story is buy directly from an Authorized Dealer.

Things have improved at HD. Shout out to Ant for helping us…read moretoday. He was very polite and helpful.

If you plan on having an appliance purchase at Home Depot, installed stop and go to another…read morebusiness. Despite buying their third-party installers and naming them Home Depot Delivery, they have no control over what these technicians do or should I say won't do? They refused to install my dishwasher because I have one shut off valve coming from my hot water that buy for kate to my faucet and my dishwasher. Best Buy had no problems installing a dishwasher several years back with the same set up. I've looked into it and it's not against code so this is just on them and their policy. So I offered to sign a contract accepting liability to my waterline if any damage occurred during the install and yet they still refused to install my dishwasher. I am waiting on a full refund and will be doing all of my home improvement shopping elsewhere from this point on. Isn't Home Depot slogan something to do with where "doers get things done?" I would say they falsely advertise!