Driving one of my many trips down I-95, I had a problem with my water pump. Saw New Castle online…read moreand stopped in to see if they could help. Wow! Did they ever! Butch promptly went through my system, asked several questions then diagnosed and fixed my problem. I came into the shop expecting to have to replace my water pump, but Butch said it wasn't necessary. I sincerely believe that if I had gone to a big-name dealer the service rep would have unnecessarily sold me a full water pump replacement. It is so refreshing to encounter honest and skilled people like Butch. If you find yourself RVing down 95 and you need some problem with your RV fixed, go see New Castle....you won't be disappointed!

I had a city water connection problem, and Butch explained everything to me and had me on my way in…read moreno time! Rich from Erie, PA

I am admitting that I am learning a lot about buying a used RV/Motorhome ! I normally research and…read moretake my children and grandchildren's advice before making a big purchase . This dealerships sales reminds me of the used car lots near the NAVY bases in the 1970 and 1980 . I am a 1976 year old Vietnam veteran so I have been swindled before , but recovered . With sale I was assured I would be buying a used vehicle that would be safe to drive and ready for my Disabled grandson an I be able to travel in on the road. I have found that it had 4 or more year old tires and battery . Then to make our travel bathroom usable {reason for purchase} it needs another $500 equipment accessories to make it usable . I am thinking I have bought a money pit on wheels ???

SCAMMERS! My boyfriend purchased an RV from them and gave…read morethem a $2,500 deposit and they told him that it was his RV pending financial approval which he received in the next couple of days. Told him that the trailer had been sold because he didn't fill out some sort of paperwork that he never knew about. The drive was going to be from Reno to Florida which is about 2,600 miles. Thank God he didn't go. SCAMMERS through and through

My wife and I stopped in for a little window shopping. Planning to add a camper but wanted to see a…read morefew options to get the warm and fuzziness. Well, we stopped in here and the place treated us like we were a liability, we had to wait for the GM to walk us around. The GM came out introduced himself and we proceeded, clearly communicating that we were only window shopping. Well I guess the GM didn't hear us well enough as the high pressure sales tactics were in full force. After leaving, I felt like I needed to take a shower he was creeping so hard. Then my guy calls me every day still hitting the panic button on the pressure to make a sale. I finally had to tell him to remove me from his contact list and never call me again. We won't be back!

Blair Hampton in the Service Department got us in and got our repair done quickly and…read moreprofessionally. I would recommend Blair and the technicians at Camping World, Orange Park!

I hear about so many bad dealers that I want to publicly thank Dick Gore's RV in Jacksonville,…read moreFlorida for doing the right thing. I bought my 2011 Newmar Ventana 3434 on Mar 31st. When I bought the coach I asked to make sure the roof had been inspected and sealed if required. I used the coach twice in the following two months. I went up on the roof to check my satellite system and felt a soft spot in the roof. . I called my salesman Chuck Woodruff who had the service manger call me. They asked me to bring the coach in the next day and they would take a look. As they told me if this had been found the first two weeks no questions asked. However, after two months they would have to take a look and see what repairs were needed. I took the coach to them and they made sure to fit me into a very busy repair shop and delivery prep. They repaired the roof, luan board, and insulation at no cost to me and took care of a couple of lights that didn't work. Thank you for not finding a way to disappoint me and instead stepping up and solving my issue!!

Long story, but as abbreviated as possible, this dealer is dangerously bad in my opinion. They…read morefailed to fix what I brought the RV in for but worse, gave me what I believe is a "tall tale" with frank misinformation leading me to great financial loss. Beware this facility.

I recently purchased a Sonic 190VRD from Travel Camp. From the initial phone contact to driving off…read morewith my new camper I was so pleased. Allen the GM and Isabelle the sales rep were professional ,informative and strait shooters. There were no surprises waiting for me when I arrived . The whole process was a fun filled afternoon. Then there was Carl the service mechanic extraordinaire . His work ethic was above and beyond. I can honesty say that he is a rarity,and that I so appreciated his thorough kind and genuine persona. We knew when we left that our truck and camper was prepped and safe for our 4 hour journey home. Shout out to Brandon too ,your awesome thanks for getting Batman. Thanks guys !

I was sold a 2018 Winnebago Rv and told it was a 2019. so I was charged the 2019 value for a 2018…read morevehicle. I agreed to one price and by the time they added all of there fees it was a good $30,000 more in price. do Not shop here these people lie and make you sit for hours waiting on the paperwork. Horrible place!

We were broke in our trip to Orlando from Georgia the services were close on Sunday and the staff…read morewas very helpful especially Lane he help us to find the resources and we fixed the truck I have no words to say THANK YOU TO ALL THE STAFF THAT WORK TODAY SUNDAY MAY/17/2026

Be careful bringing your RV to Camping World in Jacksonville, Florida. I brought my RV in on Feb…read more6th for a water heater issue. The service tech, Aaron, told me the entire water heater had to be replaced and it was the only option. He even said they were doing the repair "in favor of me." I was charged over $1,500. After the repair, I received the Lippert warranty report on March 6th, which shows the issue only required two specific parts -- FLOW SENSOR 2GWH-24 (#2022107584) and WATER PIPE ASSEMBLY NEW STYLE 2GWH-19A (#2022107579) -- not a full replacement. I spoke with Operations Manager Hunter, who gathered information from me and from Rose at Gulf Stream Coach warranty, but since then all calls go to voicemail and there has been no attempt to resolve the issue. I am a single mother living in my RV with my one-year-old with Down syndrome, and being charged thousands for a repair that was not necessary has been extremely stressful. I strongly recommend getting a second opinion before allowing this location to work on your RV.