We used Alex and Mass Bay Wildlife Management in Foxborough, MA to take care of a squirrel problem…read morea couple of years ago. Recently, we decided to sign a yealy contract with the company when we were having some mice and hornet/wasps issues. They return emails promptly and set up appointments quickly. Their staff is professional, timely, and explain what they are doing patiently. I have been very satisfied with their services.

We lived for years without mice, then one day they we found evidence in our basement and kitchen…read more After several frustrating days and sleepless nights trying to take care of it myself, I broke down and called Mass Bay. And this is where the story takes a positive turn. Signed up online and received a text with a link of who was coming and what day. Included information of what was going to be performed and how much. On the day of the appointment, my daughter let the technician in and I immediately found him to be polite, professional, and naturally friendly to my dog. I was instantly put at ease. Having never had to use a pest service, I was concerned about who would be going through my house and this poor soul had to crawl and climb all over a completely turned upside-down house, on a hot July day. Every step of the way he was a bevy of information and empathy. I was quite comfortable having him move about my house without me, he earned my complete trust. He set some bait and traps and had immediate results the evening after the first visit. He returned 2 weeks later to clear the traps (3 kills!) and seal up the outside. And since Mass Bay completed their work, no mice! In terms of value, the price was in the 3 figures. What would you pay for peace of mind? Mass Bay's options and pricing seemed fair and I will consider setting up a yearly contract with them, again for that peace of mind. I also learned quite a bit about mice in general, which was a nice add. I like when people geek out about their work, it's a good sign of happy employees. Happy employees do excellent work. MassBay was truly excellent.

Patrick was very professional, on time and informative. He treated the area we were most concerned…read morewith. He cleaned up afterwards because we have pets. I will use Clancy Bros. again. He was so good that I thought he must have been the owner.

Reached out for a free inspection in Spring of 2026. The inspection included a guy walking around…read moremy house for 3 minutes. The result of the inspection was actually $150 and a half sheet of paper with no new information on it- just what i had said to them over the phone while scheduling. Super shady with upfront costs. Not the type of people I would do business with.

We used Critter Control of Greater Boston (CCGB) twice when we had issues with raccoons entering…read moreour home through the cat flap. From Christine in the office to Matt coming to set and check traps, everyone was extremely pleasant and very communicative. We received daily updates and were told of next steps in the process. Billing and payment were quick, efficient and easy. I highly recommend CCGB if you have trouble with curious raccoons.

The specialist showed up within the window and was incredibly knowledgeable about bats. While he…read moredidn't need to do anything as he explained the bat wouldnt have survived that long in the basement, he took out a yellow jacket nest he found for free. Great service, would recommend to anyone!

Dale and the technicians are all responsive, prompt, friendly and efficient. No more bats, no more…read moreworries ,and also, no unnecessary deaths. Win-win-win!

We had a skunk that sprayed under our house and Mark promptly answered our call and came the same…read moreday to address the issue. He set up traps and a camera, caught the skunk within two days and made sure no others were under our house before he sealed up the gap with fencing to prevent future issues. Mark is a true wildlife expert who took the time to answer all of our questions and explain things in detail. He gave us many tips and advice to get rid of the smell and was always available to us. His son also helped and is a sweetheart. Highly recommend Mark and his crew for any wildlife issues you have!

We had ants taking over our kitchen this spring. Henry came out and did a thorough inspection of…read morethe house, found where they were coming in and treated the whole perimeter plus the interior. He was really good about explaining what products he was using and that they were safe around our dog. The ants were gone within a couple days. Henry also gave us some tips on keeping them from coming back. My only note is the initial phone call to book was a little rushed, the person on the phone seemed real busy. But Henry himself was fantastic.

From the owner: Established in 2010, Fenway Pest Control has emerged as Boston's trusted residential and commercial…read morepest management specialist. Founded with a commitment to protecting Massachusetts homes and businesses, this locally-owned operation has built an exceptional reputation through meticulous attention to detail and comprehensive integrated pest management solutions. Their strategic location enables rapid response throughout Greater Boston, serving diverse properties from historic brownstones to modern commercial facilities. The company's core competencies encompass complete pest elimination services, including rodent control, insect management, and preventative treatments tailored to New England's unique seasonal challenges. Fenway Pest Control distinguishes itself through eco-conscious methodologies, advanced inspection techniques, and customized treatment protocols that address root causes rather than symptoms. Manager Henry Russell emphasizes their philosophy: "We believe effective pest control requires understanding each property's specific vulnerabilities and implementing targeted solutions that protect both people and environment." Looking ahead, Fenway Pest Control envisions expanding their service territory while maintaining their hallmark personalized approach. Their growth strategy focuses on developing innovative treatment technologies, enhancing customer education programs, and strengthening partnerships within Boston's business community.

Christian demonstrated care, concern, and empathy both for the raccoons living under my deck and…read moreme! His soft spoken kindness was evident from our first phone call. He was prompt, efficient, and friendly and went above and beyond on this call. What I loved was his extreme care to ensure the critters were no longer present before he applied the ground exclusion to keep them out in the future. While I would call upon him in a heartbeat, I hope not to have to!!

Very dependable and efficient!!! This company "saved my butt" many times over & I am eternally…read moregrateful! They are local and return if need be. We had a terrible situation with raccoons ripping up our sod. Very happy to get the problem solved. Thank you VERY must

Run -- do not walk AWAY!! We are having an issue with squirrels getting into our attic so we called…read morethem for help and after a call back, the owner berated me for asking "questions", accusing me of trying to steal his ideas (huh?) and sounded completely belligerent as I tried to explain what we were looking for. He ended up hanging up on me after I told him I just wanted help trying to get rid of the squirrels. If I could give zero stars I would. There are many other reputable companies out there -- no one needs to be treated the way he treats prospective customers. Look this place up on the BBB! The reviews say it all.

Wow how can i describe how horribly unprofessional this company is . Last year they came out to…read moreeradicate bats in our attic and assured us we had a year guarantee . I saw a small opening in our attic and called and spoke to steve who i dealt with last year . i just wanted them to make sure we didn't need to seal up that area. First of all he sounded under the influence of something he was slurring his words and was extremely belligerent. Then he proceeded to yell at me and stated do you think you can call me and I am going to come out for free whenever you want . He then hung up on me . This is after i referred him to one of my neighbors . Not sure if he is an owner or employee but learn customer service 101 if you are going to run a business ! Do not call these people they do not stand behind their promises

Koji responded to my request within a day. We worried we had bed bugs and he went over all the…read moretreatment options and offered a time to meet within days. During the time if our initial contact and a possible visit for treatment I sent Koji a picture of the offending bug. The next morning he sent me an email stating that what we had was not bed bugs but a simple beetle. What a relief. We were not charged for the consultation and he couldn't have been more informative or helpful. We did not need further service, but I would highly recommend him to people who live on the upper Cape or Dartmouth area. It was great to have such good customer service. Thank you Koji!

Koji was great. Super helpful and came the next day for service. I highly recommend C and Kread more

After the call center neglected to register appointments, I waited all day on three days when…read morefinally the call center said there was a glitch in scheduling an re set appointment. In the days before the technician arrived, two other gentleman's came on different days. They said they came to 'check it out and that they didn't do the actual work. I waited for hours thinking a tech was coming, when the two gentleman encourage me to purchase. I had one technician pull out my gas stove And put it in. On another day, another tech removed my gas stove and put it back in. That note I could shut off the oven, and the temp went to 400 degrees. I called the Fire Dept. They shut off gas and warned me not to use stove. This week my dishwasher stopped working. Called dishwasher company. Electric cords were eaten as well as all the droppings. So now I can't use stove or dishwasher. Now what?