Took ivermectin 1 hour to reach a person and the woman Phyllis was rude told her this was an…read moreemergency fill and she said the next business day excuse me I said emergency what part are you not understanding asked for supervisor and she disconnected the call! Fucking BITCH!!!

Open offices which just closed in several states. Be able to arrange fuel deliveriesread more

We have used White Mountain from day one (over 21 years) to provide propane and to service our…read moreRinnai heaters. Both are less than 4 years old so there were no problems(average service length 15-20 years). White Mountain is reliable, trustworthy and fair ( sounds like Boy Scouts) when it comes to service. In the past we were not present and feel comfortable allowing them in our condo. Dave came today; early in fact to inspect our heaters. He was professional and deferential and mentioned he is retiring soon. Best of luck to him- he is a fine ambassador for this outfit.

DO NOT USE THIS COMPANY if you have any choice, . I moved into my new apartment on 12/1/25 and got…read morea bill on December 2nd for 123.37 for 2 days? My bill for the rest of December was around $80.00 . Rymes Superior Plus is the worst company to deal with. Customer service is so awful you never get to talk with anyone, and if you are lucky enough that someone answers They just keep telling you that they will call you back and never do. I CALL THE BBB to report them. They just do not care. I have no choice to use this company as were I live only has their tanks. I hate this company and I am going to take them to small claims court to get my money back. They steal form their customers. If I could give 0 stars I would!

Hello, extremely disappointed in the fact that within one year of living in Laconia , we have…read morecalled five times and the answering service apologized and stated that the scheduler was out sick. We are on a twenty five day rotation and for what ever reason we cannot be taken care of. Are we too small iof a fish in the ocean?? No manager or employee has called us back to apologize or accommodate us. Have to wait till Monday! Hope we don't run out of oil after day 38. Hope we can get some answers !! Art Cornellier

I am beyond disappointed in this company. We had our furnace and water heater cleaned. The…read moretechnician somehow broke a valve and we had to replace a water heater that had been working perfectly fine until they came to "service" it. Dead River paid 1/2 of the cost to replace it but it still cost us $1500 out of pocket due to their technician destroying our water heater. Then we were told we would not be billed for their service and yet they sent us a bill. So evidently that was a lie, and even after speaking with a representative, they told me it had to be paid. Unbelievable!

I had Dead River for heating fuel and propane. I changed to a different oil company several years…read moreago after a delivery driver refused to take a check or credit card for payment to fill an empty tank since I was behind in payments and he didn't have the authority, ability or discretion to accept payments. It was on the weekend in winter and not pleasant to spend several days without heat. I stayed with Dead River propane until the driver refused to fill the tank when he said I had an illegal match lit oven. Rather than disconnect the stove he shut off delivery leaving me with no hot water or clothes dryer. It took me a few weeks to get hot water from a different propane provider. I can't recommend Dead River. Customer service leaves a lot to be desired.

During the extreme cold in Feb 2023, my furnace stopped working. After an hour wait on the phone,…read morethe oil company sent a technician who said the furnace was broken. The tenants had to move into a hotel while I desperately searched for someone to replace the furnace. I use Cota at our ludlow home and called the WRJ location to see if they could help. They were out within an hour and fixed the furnace. Needless to say, I switched over to Cota Oil to handle all my homes. Can't say enough good things. It's rare to find exceptional service. Thank you so so much. Ps. Our ludlow house also had heat problems and Cota was out 11pm at night to fix that issue as well. I've been using Cota and Cota for about three years and they have saved me on a number of occasions: frozen pipes, burst toilet seal, etc.

I have had Cota & Cota convert a range to LP gas, connect propane tanks and pressure test at 3…read moredifferent locations. Maxwell Parker has come out all three times. He is always very professional, polite and knowledgeable. It's always great to work with someone that clearly knows what they are doing.

Generally good and reliable. Had some hiccups over the years but we're handled by the management…read moreonce brought to their attention.

Everything and everyone is first rate. Truly the best company to work with. From the service…read moredepartment to the delivery all is great.

I've used this company three times for plumbing services, and unfortunately, two out of the three…read moreexperiences were really disappointing. First visit (sewer line clearing): The job itself was done well, but the plumbers used my personal buckets to drain the sewer without asking or cleaning them afterward. Not a huge deal, but not very professional. Second visit (hot water issue): We have a fairly complex plumbing and heating system, and after this visit, hot water wasn't restored to half my house. I had to guess which valve to turn back on myself, and I was never sure it was the right solution. I called several times over months to have someone come back and check, was told it would be scheduled, but no one ever returned. Third visit (leaking pipe replacement): The pipe was replaced, but I was billed for 2.5 hours of labor even though I have video evidence showing they were only at my house for roughly an hour, including a trip to the store for basic parts they should have had on hand. - The water was not turned back on properly--my wife discovered this after they left and didn't know how to fix it. - They hit the waste plumbing under my sink, breaking the tailpiece, which caused a major flood the next time we used the sink. I had to fix this myself. - They also used my ladder in the basement and left a puddle of solder on it. Overall, I'm very disappointed with the lack of care and follow-through. Based on my experience, I can't recommend their services.

We have used Gillespie for many years for propane and find them extremely reliable. Part of our…read morepropane runs a whole house generator during power failures. When we had a four day power failure at Christmas, we called and Gillespie came on Christmas eve to fill our tank to make sure we had enough. That is serious service!

Rymes was taken over by Superior Plus Propane. This review applies to Superior, although Rymes…read morewasn't much better. Terrible customer service. If you don't constantly call and hold their hands, you won't get anything from them. You have to do their work for them because they consistently fail to do their job and don't really seem to care. Their CSR's do not communicate with each other and do not follow up as they should. Given this is a service organization they have fallen terribly short of an acceptable level of service. Sadly, this seems to be the case within the oil and gas supplying industry. It's a bit of a monopoly and they all seem to have a "could care less, go somewhere else if you don't like it" attitude. If it were not for the good group-buy price we get for propane I would have kicked their six to the curb a long time ago. They have one service tech for our area, he is very capable and a good guy, "IF" you can get him! He came to our house to address a propane leak at our generator. He rounded the corner and said the installation was done completely wrong, and it was done by another Superior tech who no longer works for them. Good luck.

Worst customer service ever. Literally called them begging them to please call me back about a no…read moreheat issue AFTER they came and serviced it. Never got a call back. I called four times. Spoke with manager Ralph who said they would take care of it. Left him two messages afterward and he (1) did not take my call and (2) did not call me back.

Bourne's has been great and reliable. Not only when my furnace broke down mid-winter they had one…read moreof their guys out within hours of my call. I'm also on their Auto-delivery program and contract for both propane and oil, and must say its a worry-free service. They fill-up during the winter, never have to check my tanks, they take care of it. Truly 5-star service and deliveries. Highly recommended.

Granted it was a while back. however it's the same owner. I…read moream a retired oil burner tech. And was living in Waterbury VT.i stored some of my tools in the basement of a rental unit the Bourne's serviced. A 500. 00 test kit and a vacuum .I went down to get them. One day.amd they were gone . I went to the boiler room.not there. I saw a new service tag on the boiler.it said Bourne's. I went to Bourne's.and Mr Bourne. Said I was accusing him of stealing I Sai no.not at all someone saw the equipment. And thought it might belong to them Bourne's. He got all pissed off called me a lie' r . I said I would let the police figure it out.less than a day later Mr Bourne called and said he had my vacuum.125.00 dollar item. But had no idea where my test kit was. How about that ! If you want this company in your basement.i wish you luck