My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

I called as I had a couple of random spots in my yard that started bubbling water. I wasn't sure if…read moreit was sprinkler or sewer, but they came out and diagnosed the problem. They also pointed out a couple more issues I needed to address, but ultimately diagnosed the issue and stopped the water leak. When they did the digging, they were very localized and didn't dig up more than needed. I would happily welcome them back out for any other plumbing needs!

My parents had a leak that was causing visible damage to the wood flooring. We were concerned that…read moreit was a slab leak. After doing some research on Yelp (and praying ) we decided to contact Live Oak plumbing. Nate and Harrison took a look at the issue and determined it was a problem with the refrigerator. The cost of the inspection and repair combined with Live Oak was half the price that a different company had quoted me for the inspection alone. Nate and Harrison were very personable and communicative. Ken in the scheduling dept was also pleasant and very personable to work with. Overall, I would recommend Live Oak for your plumbing needs.

Superb and professional service! These are the best around! Fair pricing and follow up.read more

Luis and Jacob just finished a job that didn't go as smoothly as we had hoped. Aging house, tree…read moreroots, etc. They worked in the cold, pouring rain and helped me make decisions that I was nervous to make on my own about repair options. They were so very kind to me and a true blessing in a difficult situation. I will absolutely call them again. Thank you, Luis, Jacob and Legacy Plumbing!!

Excellent service. Keith was very kind and professional. Our drain was unclogged quickly.read more

On time, great work! Will trust them with any plumbing in the future! Explained exactly what issue…read morewas, explained exactly how they will remedy it... Keith is the man!

I had a light switch that died and they came to fix it so quickly! I am truly impressed with their…read moreservice! God Bless you guys!

Top tech Electricians maybe okay or great but their plumbers and their plumbers management IS…read moreHORRIBLE Got charged $1400 for dishwasher install, looked at receipt and connection hose was $400.... Not sure what a dishwasher connection hose would be $400 I complained about the price of the hose and the the damage their plumbers did .. Their management called and said they'll refund me.... NEVER GOT THE REFUND don't go there got plumbing

My home was built in 2022, and since Houk Air Conditioning installed my HVAC system, I was tied to…read moreusing them for service under warranty. Unfortunately, one of my AC units has never worked properly. Houk came out four different times and gave me a different diagnosis each visit, yet the issue was never resolved. Once the labor warranty expired, I decided to try a smaller local company. I first had Red Star Cooling come out. The technician diagnosed a leaking evaporator coil and gave me a verbal estimate around $1,800 (labor only, since the part was under warranty). However, when the written estimate came through, it had jumped to $2,400. That lack of consistency didn't sit right with me. I then called Christmas Air, explained the situation, and received a straightforward quote over the phone that was actually a bit lower than Red Star's original estimate. They were able to come out the very next day. Denver handled the job, and he was excellent--thorough in confirming the issue, clear in explaining things, and even pointed out a few items to keep an eye on down the road. Professional, polite, and easy to work with. At this point, I'll be using Christmas Air going forward for both HVAC and plumbing

I just had quite the adventure of customer service with Christmas air…read more My air conditioner unit was blowing very lightly and on the thermostat the "cool on" indication was blinking. There are some thing that was wrong obviously. However, it could not be identified. I called Christmas air and Keith promptly came out to check out what was going on. He assessed the problem, determined that I needed a new fan motor and put the order in for the part that was needed. Although I couldn't get it fixed on the first day, he reassured me that, a repair would be possible. And then it was several days before the part actually came in and despite some complications eventually all needed parts were available. Now, the caveat is the fact that this company was relentless for allowing me to get as much life out of my 20+ year-old unit as possible. So, although the repair took about a week and several trips from multiple Christmas Air employees, at the end of the day, the team ensured that the problem was resolved, given a fair price, and I was followed up with each step of the way. The previous owners of my home used Christmas Air, which is why I've continued to use them. And thanks to the continual good customer service, I am planning to stay with them for the foreseeable future.

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

I had a kitchen sink backup that I partially resolved by using a hand auger to break up the clog…read more But after spending a day trying to clear it, I knew I needed professional help. After contacting several plumbers, Mother Modern Plumbing stood out for their attentiveness, honest commentary and straight up, fair pricing. I ended up booking the $299 drain clean special which came with a warranty and I'm so glad I did. I booked and received a confirmation call and email. The day of the service, I received a text with bio of the plumber that would be servicing my home. Adan Diaz showed up and he was fantastic! He was pleasant and knowledgeable. Not only did he solve the problem but he gave pointers on what to look for and other homeowner misses that can ultimately end up causing thousands if dollars if not addressed. He didn't try to upsell or force. He came, did his job and educated. If I need a plumber in the future. I'll fit sure call Mother!

Great service, salesperson and tech were both friendly and highly communicative. Very willing to…read moreexplain how things work and what risks or benefits are associated with different options. Good value, just over $3k for two toilet repairs, adding a high loop to our dishwasher, adding a backflow tank to our water heater, replacing a hose bib in the yard including some brickwork, and adding a whole home shutoff in the front of the house where the water main enters it.

They are very responsive and can come out quickly if needed. I paid a very hefty price for a new…read morehot water in the attic 3 years ago. This unit has an automatic shutoff if water is detected in drain pan. When we have very strong thunderstorms, the paper cover on the sensor will become wet and shut off the water. I called to ask about this problem and they sent 2 plumbers who spent 15 minutes in the attic, told me there was no roof leak and charged me $86. This is after spending a lot of money with them over the years. These folks have gotten too expensive and so I will looking for a new plumber.

Great job! They serviced my tankless water heater this morning and raised the water temperature…read morefor me. Steven showed up on time and completed the job in 30-45 mins. No mess left behind. I would definitely use Absolute Plumbing again.