I've left multiple messages for the last month and even filled out their form to set up an…read moreappointment. NO RESPONSE!!!! This guy may be good but does not have help in handling customers. I can't wait any longer and am going with someone else!

Bad communication and poor customer service. they told me they would come out and spray at 9 in the…read moremorning and left me waiting around after I moved all my furniture away from the walls and didn't return my calls or text all day until 5 at night to let me know Zack messed up on the schedule and couldn't get me in for a spray. he offered a free spray for the next day but i was letting him know I wasn't happy and frustrated with the lack of communication. after explaining he doesn't have his phone on him for 9 hours so no one can get a hold of him not even employees. i called bs on it and he didnt like it because I don't like being lied to and he told me at a drop of a hat he's done with min and my parents business. dropped 2 customers just because of lack of communication on his part. Very cheap price but you get what you pay for.

While I was away on a business trip, my neighbor watching my dog explained that he would bolt…read moretowards the tool shed every time she let him out and would bark and growl the whole tome he was out. Not being able to investigate myself, I called Brian @WasatchWildlifeControl based on her recommendation. Brian was able to fit me in that evening and after a quick search he was able to find a raccoon nesting under the shed. I was worried my pup would end up getting hurt and immediately asked him what we could do. Brian had everything set up the next morning and the raccoon was trapped within a couple of days. In addition to trapping the animal he went above and beyond to build a mesh screen along the bottom of my shed, preventing any other animals from making it their next home. All of this happened while I was out of state and Brian stayed in contact with me via text and phone calls working around my schedule. Sharing pictures of every step and making sure I knew about (and was on board with) his entire process. I am incredibly pleased with my experience and would recommend WasatchWildlifeControl for any issue you might have or want to prevent.

I was contacted by customer service and after a few weeks of back and forth was provided a full…read morerefund. The lead customer service representative I spoke with was very kind, apologetic, and said this isn't their standard. I still think it shouldn't have taken over two months and having to post reviews to have something done, but glad they made it right.

Very expensive, almost $900, problem didn't go away. We paid another company a fraction of what we…read morepaid these guys and they took care of it. Additionally, we did make many attempts to cancel the monthly service that we never did sign up for to begin with to no avail. They sent someone out anyway while we were on vacation and sent an invoice that took us months to be able to put to rest (after calling them many times with their promise that a district or regional manager would call us to resolve the issue, and nobody ever did call us). After many rounds of that, we finally called again and threatened to report them to BBB and they canceled the invoice right away. The email address that kept sending the invoice to us does not receive incoming email, so our emails to them would bounce back. But then when we got on the phone with them, they would ask for proof of email that we'd attempted to cancel the service. I find this whole situation very deceptive. Stay away from this company.

Great service! Showed up when he said he would. Caught the raccoon and transported him to a safe…read morerelease sight. Also cleaned up raccoon's mess! I highly recommend him!

Great thorough service and fair prices. I recommend Daniel's services…read more Very nice to work with.

Daniel is truly top quality .. He has helped me twice .. no woodpecker noise so now I can sleep…read morein.. got a group of squirrels out safely and cleaned up as well.. wasp/yellow jackets that I couldn't even find for years he dispatched of...I didn't even ask and cleaned up before I could even realize..my house has a very high roof and the problem areas are way up there and he was able to get the job done humanely ..he took care of my friends pest problem too as she was selling her house and it was a big relief to her .. He's very skilled and has a high level knowledge with attention to detail so give him a call.