I am a local Garfield Ridge resident and I have been going to the Arch Salon for years. I love…read moreShreya and how she does amazing threading. I also get additional services like waxing, etc. it never fails, Shreya is so sweet and always leaves my eyebrows AMAZING! I truly look forward to visiting her every two weeks! Shreya

I have been going here for a while. They were thorough and performed the service I requested…read more Recently, my favorite service rep is no longer there. A new service rep is not as good. I had to return a second time because she didn't thoroughly clean my chin. Additionally, she constantly tries to upsell for service not requested. I could have returned a third time as she still hadn't gotten all the chin hair. I plucked them. I may not be going back. If I do, I will insist on the service I requested only. My last 2 visits were more expensive. I will also thoroughly check the work performed. Not happy.

Great job! Quick natural looking brows while still defined! Glad I found them after moving out of…read morethe city

It is always a hit when I get my brows threaded or waxed! I've been going here for years I never…read moreleave unsatisfied. Customer service is great and the ladies are quick with service. You won't be there for long but nothing is rushed. The spa is always clean and they have plenty of seating while you wait.

Barbra is incredibly detail-oriented. She gave me the precision I have been looking for! Highly…read morerecommend.

Basia is an artist. I always leave with fabulous nails. I bring her a photo and she makes it…read morehappen. Love love love Gloss!

I have tried many brow places and this by far beats them all! As soon as you enter that beautifully…read moredecorated room she makes you feel so welcome. She's been in the business for over ten years, which definitely shows. I cannot trust anyone but her to leave my brows full and perfectly even! She also offers many other services like brow tint and lash lifts! Follow her on Instagram to see her work and book your appointment!

First time here and for sure coming back. Kenia came out and greeted me with a smile, super sweet…read moreand made sure I was happy with my eyebrows. I love that she double and tripled checked her work, took her time and made me feel super comfortable. We even exchanged information about hair stylist and wax ladies. I've been looking for a new place for my eyebrows ever since I moved back into the area. I've stumbled across a few places that either were too sloppy with their work or customer service was out the window (including different mall kiosks) I'm so happy I found kenia...please check her out, schedule your appointment and trust me you won't be let down.

This place is super clean! Waxing was quick and done well. Prices are more than reasonable.read more

What a convenient location and hours! It's directly next door to the UPS which I frequent a fair…read moreamount. After passing the past few weeks, I decided to stop in for body waxing, facial waxing and some facial threading service without an appointment. My timing couldn't have been because Pinky was able to service me right away. I planned for mostly facial services and decided to add on the tinting since it was $5 off and my experience for the other two services was phenomenal. The salon is open until 8p each day expect Sunday. While I didn't purchase any this visit, I was pleased to see that maintenance products were neatly displayed and offered for purchase. One of photos has the price list.

I've followed Lucy's work since before her location at Berwyn. After thinking about it for a year,…read morei decided to go ahead and book ombré brows with Lucy. Sadly, i am making this review so what happened to me doesn't happen to anyone else. I had my brows done first session in August and second in October. I was unhappy with my results, Lucy assured me to wait the 8 weeks. I did and was still unhappy. I told Lucy they were not ombré, it had been shaded to dark in the front and that they were crooked as well as looked like prison brows. Lucy said it was my skin pigmentation and to schedule a third session and pay another $150. That didn't sit right with me. I paid and consulted two other certified brow artists. Unfortunately they confirmed my concerns. One artist said "you will need a correction, As far as getting the fronts lighter, you can't. She went over them during your touch up. Unless you get them lightened up either by laser or a solution removal". "The only thing she can correct is the shape". (Uneven and crooked and not ombré) Second artist said "they're are not ombré, her pressure is too light. You could tell your artist to go over them again and not touch the front in hopes of saturating the brow more and getting the front to look lighter." I reached out to Lucy so she could correct her mistakes and I wouldn't have to go and pay another $600 to get the brows corrected elsewhere. Lucy said "You're more than welcome to get them redone by someone else". Unfortunately now i have this botched job and Lucy did not try to fix her mistake. Keep that in mind when booking.

I came to this place with super high hopes. Me and my sister were super excited and left completely…read moredisappointed. We initially came since we both have friends who would recommended us this place. Anyways, I knew the two girls from Instagram since they are always posting pictures and coming up in my feed since a couple of friends follow their shop. So when I walk in I wasn't sure of what to do being my first time here. I see Lucy coming from the back room and she looks at me and just says "have a seat" in the most annoyed voice ever. Like she didn't like her job. I have a seat and then Theresa does my brows. I will not lie. My eyebrows were super crooked! Not even slightly even. What's worst is that so was my sisters. I drove about 45 min to get here yo get such crappy results. My sister's bf notice right away gets were so uneven. I emailed them asking for a refund and they said no. The owner just said she will take care of me free of charge. To me this isn't fair because one, they shouldn't be so uneven with all the experience they allegedly have. Second, why would I even want to come back when they want done right the first time. Thanks but no thanks!

Charley and Lisa are amazing. They are friendly and very welcoming. They make you feel like you are…read morea part of their family. Lisa did my daughter's nails for her graduation and they came out so beautiful. She's very talented. She knows how to do the latest nail designs and trends. We showed her a picture of what my daughter wanted and they came out exactly like the picture.

What I asked for versus what I got. I kept telling the tech they were yellow and she repeatedly…read moresaid "you're ok." They look like yellow crayons to me!!