Very nice tech who diagnosed problem quickly and took care of the problem…read more Xxxxcccccccxxxccccccccccc

Ifix charged $1200 to repair my wine fridge which stopped cooling several weeks after repair…read moreservice. They returned to fix the second time which also lasted 1-2 weeks before breaking again. They refused to warrant their service. Basically, I paid them $1200 for an appliance that still doesn't work.

Great service and professional work. Andy is so easy to work with and willing to go the extra…read moremile. So happy to have them close by. I highly recommend for your appliance needs.

Great washer I bought from him even gave me a 30 day warranty helped put in our vehicle! Great…read morewith communicating! Great honest guy.

Alex arrived at the scheduled time and performed an assessment of the issue I was seeing. He found…read morethe issue quickly and let me know what to expect next. As he did not have the part on hand he scheduled time to come back the next day and once again arrived on time. Although he needed to virtually disassemble the entire front end of the washer he made the repair quickly, tested the machine, and had me look it over as well when he finished. All within 45 minutes. The price for the entire job was well within what I was estimating, having looked for the price of purchasing the part myself. The whole experience was positive, start to finish. Highly recommend.

Very fast and concise, great service! We just needed someone to respond fast to fix our fridge and…read morethey came through quickly.

My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Andrew and team helped us repair a fridge and a dishwasher, and also replaced a hot water heater…read more They were fast, thorough, and communicative. Pricing was fair and transparent. Couldn't ask for a better vendor.

I have used Reliable Appliance Repair on a couple of occasions. Steve Albano is a super nice guy…read moreand a pleasure to speak with. He did a re-build on my very old Maytag dryer and performed the work correctly the first time. On another occasion, my dishwasher went kaput and he gave me a tip on an Amana unit the was on sale at Lowe's. I went and picked it up and he made all the connections quickly and affordable. I will continue to use Reliable Appliance in the future.

Wow! I'm blown away by Steve and his approach to customer service. He is always my first point of…read morecontact with any appliance issue or repair. Today we have a leak in our dishwasher and I sent him a text message. Within minutes he called me and he was helping me troubleshoot the problem. Turns out I probably need a New machine instead of a repair. That is based on the age of the machine and leak issue. Steve spent nearly 20 Minutes on the phone with me helping me troubleshoot and diagnose the issue. I have not experienced many appliance repair folks who will spend that amount of time helping someone- knowing that they might not even need his services. He goes above and beyond the call of duty and lives by a motto of customers come first. Steve, thanks for all you do to help customers!!

I thought things went well, but I wished they warned me about not servicing appliances with Lowes…read morewarantees. I could have saved the 99 bucks.

Excellent service - every time! They answer the phone. They call you back. They come when they're…read moresay they will. They let you know when they're on the way. They show up on time. They are respectful, knowledgeable and efficient. And the work is done correctly. What else can you say?

Timely, knowledgeable, pleasant, and working thru the problem. Parts are ordered and waiting for…read moredelivery. Expensive for Wolf parts.

I called Mr. Applliance because my 5 year old Whirlpool refrigerator had stopped cooling. I was…read moretold that the next available appointment was in 9 days!! I don't recommend you call this business if you need a quick turn-around time.

I was in need of an appliance installation. Came across Good Neighbor Appliance and gave them a…read morecall. I spoke with Patrick and explained the situation. He was able to come out next day and complete the installation. He was knowledgeable, professional, honest and kind. Good Neighbor Appliance will be my first call for any future appliance needs.

Patrick is amazing--warm, caring, and truly dedicated to great service. We had failed issue with a…read morebig-box store so we contacted Patrick, he arrived early and tackled a tough downdraft install with persistence, even making extra trips for parts. He quickly earned our trust, and I'll call him for any future appliance work. Highly recommended!

They can not respond dismissively and rudely when I indicate that there may be a leak behind the…read morecondenser. Specifically telling me that I am 1) wrong 2) listening to someone who doesn't know about dryers, because no dryers have condensers. This was after I explicitly said in my request that my dryer was ventless. If they read the request and knew dryers they would have know the dryer had a condenser. I have also contacted LG because they were listed as an authorized repair agent.

Very fast response & very flexible when my needs changed! I will call his again when I need help!…read more Thank you.

Had Professional Appliance do work on our dishwasher replacing the front cover. They were prompt,…read morethorough, and did the work in a timely manner. Cost was competitive, too. Would not hesitate to work with them again on other appliance repairs.

Who would've guessed that Samsung is not a common brand that appliance repair contractors can fix…read more I contacted a few different contractors with no success. It looks like they serve a large area, so when I called I was told that they would be in the Richmond area on Wednesday and estimated the timeline of 11-1pm when I called Monday. The interaction was super quick and cordial. I did a search using Yelp, contacted someone I've used before and others sent me a quote. The company I used previously did not work on Samsungs. Professional Appliance Repair responded and told me to give them a call which I did. Talked to them and they were up front telling me $79 for the service call and if they find the issue and fix it they charge would go towards it. This also happened to be a rental home I manage so they asked me for the tenants number so they can work with them as far as time line. Everything was seamless, they came out to the house that morning and worked with the tenant. They found an issue with the sensors, which required that they order the part. They indicated it would take 3-4 days or so to get the part in. They got the part in the following Monday and fixed it. They accept venmo which is what I ended up paying through. Overall great experience and super responsive. I would totally use them again for the rental and my own home!