Cesar, Sergio, and the whole staff at Three Points are amazing! I had an engine replaced here after adifferent shop charged me for work that didn't fix the issue. Three Points Automotive not only double checked the work for free but they reassured me they could pull of an engine replacement, finding me an engine with only 19k miles. Once the work had been completed I was told keep an eye out for any issues that would need to be ironed out within the warranty period. Cesar took care of me every time with a smile and showed a genuine concern over getting things working just right. I'm so happy we found this place and will definitely give them my business again in the future. read more

The absolute best shop in the area. Most shops claim they are for the customer but what they really mean is the customers money. Three points is 100% for the customer. You can count on them to search for the cheapest possible deal for you and get it done right. Saved me almost 1500 on a transmission job and was communicating the entire time read more

I had the pleasure of having a tune up (unscheduled, walk-up) last Saturday. I loved the professionalism, promptitude and friendliness of the entire staff. I had no appointment, but called at 0800 and was in the bay with the hood up in 15 minutes or less. The owner's entire family was there- lots of happy people, kids playing, all while having my spark plugs changed. It was fun, relaxing and very reasonably priced. THANK YOU for 3 Points. Quick, friendly, and family-friendly. And the car gas mileage increased dramatically, quickly. I wish they were located in Dallas, too! read more

These guys are absolutely awesome! Have taken my car in a few times for basic maintenance and other separate issues and they always are super helpful and extremely honest which I value in a mechanic. They don't try and sell you anything you don't need and they go out of their way to help keep you informed and give you cost effective options. Highly recommend them! read more

The people here are great. Friendly, polite, & easy to approach with questions and comments. They got us in and out quickly. They found what was wrong with our car and proceeded to let us know it was under warranty. This is an honest business! My family has been using Three Points for years and years. Don't take your car anywhere but here! read more

Let those hands relax from all your searching - you've found an awesome shop!! I personally have an American GM Car, so speaking from that perspective. These guys were easy to find, controlled turning lane and convenient location. You'll most likely find a spot and make your way into a nice area to wait (lots of couches, access to WiFi, and power if needed). I worked with Sergio - who is awesome, but I'm sure anyone there will be great to work with. Started working with them to do a diagnostic review for some specific concerns. The diagnostics were thoughtfully done, and what I liked most is that I was kept informed. There were different layers of assessment and I got an update between the two. Not only did this help to inform me, it helped the quality of assessment by opening up the questions and responses they could get from me. Super competent, super thoughtful! The quote of service then was spot on, and the duration - they did it in about half the time. Time of repairs was no different - quality, efficiency and went the extra mile in every way. I am ecstatic to have found my shop and I hope you give them a chance. Of course they may not serve your vehicle, but worth finding out and I'm sure they can help with a reference. On top of all that quality is totally reasonable costs, that are up front and transparent. Get ready to be treated as a human, not a number, and excellent customer service at every step. I am so thankful my colleague referred me, and you'll be happy you checked them out. read more

They always take care of me right. Never get overcharged or taken advantage of. Always been very happy with them.

I have bought both of my vehicles in numerous times for different problems and three points never let us down. Everyone is so helpful there and they explain things very well(im a girl who doesnt know too much about cars) i love how you can take your own parts in. I highly recommend this place. read more

Have had our two vehicles serviced here for over 6 years. They came highly recommended by a friend. James, Cesar, and Sergio are all great to work with, and very knowledgeable. The prices here are extremely fair, and they never look for extra work to make money off you. They also do excellent work and are very thorough and back up their work over time if you run into problems. This place treats you like family and we completely trust them in keeping our vehicles in tip top shape. Also like that you don't necessarily need an appointment--they are always willing to take a look at your car problem. Love the location, employees, mechanics, and the customer service and car work are awesome! Great communication too! read more

I have been bringing my vehicles here for two years now and the service just simply couldn't be better. This is the type of mechanic shop that you've been looking for, with good and honest people that will shoot you straight. I tell every friend and family member to bring their vehicles here, no matter what the issue is. If for some strange reason it can't be done by them, they will direct to someone else you can trust. The only disappointment I've ever had with this place is that I lived in Pflugerville 15 years before bringing them my business. I have since moved to Georgetown and it's still well worth the extra drive to be able to trust who I'm dealing with. You won't be disappointed. read more

I have been having Three Points Automotive work on my vehicles for many years. They have the Best auto mechanics. I have never had to take my car back for some repair not done correctly. James runs a SUPER repair shop. I will go no where else. It's Great to have a place I can Trust in when it comes to my vehicles. They deserve 6 STARS. read more

I had some work done on my Honda and they did such a great job. I have taken my car to several places that gave me outrageous prices then I found Three Points and they gave me great rates and excellent service, I would def recommend to my friends! read more

No nonsense. Straightforward. These guys are pretty good just like the other reviewers have mentioned. They only do what needs to be done and are good with following up on their work ( Notifying you immediately when your vehicle is ready). I recommended a coworker bring her vehicle here and she had no complaints and thanked me as well. read more

Took our G6 to them for brakes and they were wonderful! Took less time than quoted and he showed us what was wrong. That speaks volumes since no other repair shop has ever done that. He priced it a few other ways and came up with the most economical pricing for our brakes. I will bring all of our cars here from here on out! Thanks for doing an amazing job!! read more

I will refer anyone I know to Three Points. Very friendly and helpful staff. They bent over backwards to find a part for my car. Excellent!!!!! read more

I just moved here from Arizona so I had no idea where to get my car fixed. I checked out Three Points because of their Yelp ratings and I am so glad I did. I was losing water from my radiator so they pressure tested the system and discovered that one of the radiator heater hose clamps were loose. They tightened the clamp free of charge and added water to my radiator and did not take advantage of the situation. I will be a loyal customer from this point forward. These guys know their stuff and are professional and courteous as well. Integrity goes along way in my book. read more

After having a horrible experience with the first garage I took my car to, I brought it here and had an amazing experience! The customer service was amazing! They could see that I was frustrated with the whole situation and they did everything to assure me they will take care of my car! They cut the cost of the repair in half! They are now my go to garage!! Absolutely LOVE them! read more

Do. Not. Go. Here. Complete rip off. Bought a car from this place referred by an existing customer. We were told they handled all the maintenance for the vehicle for years. Mechanic said he would change the oil before we officially bought the car, but didn't. 3 months after purchase, the car is riding rough. We take it into 3 points and are told that we should have changed the oil... The car alarm then started going off randomly, following this the car to refuses to start. Took it back to 3 points and they have no idea why it's doing this. We look through the car manual and see highlighted areas in manual in the alarm and starter sections. This place sold us a complete piece of junk and knew it. All the while smiling and telling us that it was great car for our little family. This place has ZERO accountability. Only reason it gets one star from me is because there isn't a ZERO or negative star option. read more

I've used three points auto service for the past ten years or so. They were highly recommended by a employee at auto zone after asking about a trust worthy auto shop. I stopped by for a estimate to tighten up the stirring on my 1998 dodge ram truck. Upon talking with Cesar, he told me to just pay his mechanic $20.00 for his time on a minor stirring adjustment. I guess Cesar knew what he was doing, I've been going there ever since. Cesar and the crew have always been up front about any issue I've had with my vehicles. As long as they're in business I'll always go to them first. read more

I take both of my vehicles to Three points. The team here is always exceptional and trustworthy. They take care of you like a part of the family. Always providing recommendations that are fair in price. They stand by their work and will always take care of you. A+++ read more

I received great customer service from Sergio at Three Points Automotive!! He tested my car's computer a few times to determine if I could pass the state inspection. I finally passed!! Sergio has a great attitude. He always greeted my family and I with a smile and suggestions on how to prepare my car to pass the inspection. Overall, I had a great experience! This business has earned my trust and I will definitely be going back if I have any future problems with my car. Thanks Sergio and Three Points!! read more

I started using Three Points Automotive about 3 or 4 years ago,and all I can say is they're the best automotive repair shop that I've ever dealt with. I think most people know it's a crap shoot when your vehicle has a problem, and you have to depend on the integrity of others to do the right thing. Well, I've had a couple experiences with these guys where they could have easily taken advantage of me, but didn't. No one person or establishment is perfect, but at least this one is a friendly, yet no nonsense place of business. Their prices are fair, they don't rip you off, and they're mechanics do a good job. I'm very particular with people work on my vehicles, and these folks are top notch. Three Points Automotive is a breath of fresh air, and I'm writing this because I truly appreciate the work they've done for me over the last few years. Thank you. read more

The crew at Three Points are top notch. It is nice having a reasonable, honest, and reliable auto repair shop in Pflugerville. The staff is up front with their prices (which are reasonable). The work has always been done well and in a timely manner. I have taken three vehicles for major and minor repairs and I have not been disappointed. I even take my Audi to them and that says a lot. Thank you Three Points! read more

Thank you for fixing our brake light so quickly yesterday so my daughter could complete her driving test!! That was all she wanted for her birthday and if not for your kindness and prompt service she would have had to reschedule her test. We appreciate you all very much. read more

I've gone to Three Points for a few years now and I have had great service from them on every occasion. Rather than advising me to fix everything on my car, they would sometimes say, "If you're keeping the car for more than a few years you may want to replace this now -- otherwise you shouldn't bother." I feel like they're my advocates rather than my adversaries. I've dealt with both James and Cesar in the front and they are both excellent and nice -- always calling when they say they will and doing things on time. Also, if necessary (and not too far away) they'll drive you to work after you drop your car off in the morning (and pick you up later in the day). I did this several times when I worked near Mopac and Duval. Now I have a new car and although I haven't needed any repairs, they are always way cheaper than getting my scheduled maintenance done at the dealer. (I just make sure I get an itemized list of what they did so I can show it to the dealer in case they try to argue with an under-warranty repair.) I would absolutely recommend Three Points. Although I now live near Slaughter Lane, I still drive all the way up north to go there since I know I can trust them. read more

My name is Donald I own a 2007 Kia Rondo I came across Three Points Automotive by accident while searching for another repair shop that had terrible ratings but good advertising on a local radio station. As it turns out I saw the ratings for Three Points Auto shocked that they did not have any negative ratings. I viewed the website and was impressed with their presentation it was just down home and real and they seem like very friendly and honest people. I had my car towed there and was surprised that they where so nice without being pretentious and not only did i get a far price for the work but I decided to have some other maintenance done and got a 10% first time customer discount but the work was done in a reasonable amount of time and they provided excellent customer service they even picked me up from the car rental shop. I can't express how much i appreciate the way they treated me and made me feel confident that that my hard earned money was being spent well and with a business that knows and understands that importance of good customer service but, being far and treating people right. read more

Based on the Yelp reviews, I tried this local repair shop. James greeted me and listened toy concerns. Within an hour he called with an estimate and recommendations. My 11 year old car needed much overdue maintenance and he helped me prioritize what needed to be done first. I ok'd several items. I was surprised when he called that afternoon that my car was ready. Work done well, in a timely manner, at a fair price, and treated in a professional, friendly way. As soon as possible, I will go back to have the next round of work done. read more

My mechanic went out of business 2 years ago and I was searching for a business that was welcoming, down to Earth, and didn't charge me outrageous prices everytime I need service. I tend to buy lemons and thankfully Three Points Automotive is now my new place to go once a quarter when things go wrong! I absolutely love this place and recommend it to anyone who's looking for a new auto service business. read more

I had the points troubleshoot problems with my a/c volume. I received a call back informing me that they found two issues. 1. Debri in the ducting/fan. 2. Burnt wiring to the fan unit. I was quoted $295 total for cleaning of the duct and the removal and replacement of the burnt wiring and fan (parts and labor) so I authorized it. I was told they'd call me once my car was ready. I felt comfortable with the price and labor. Later in the evening about 15 minutes before they closed, I received a call saying my vehicle was ready and that my total price was almost double. I did not make a fuss. I am going into the business tomorrow to speak with the manager and technician. Hopefully we can figure out what went wrong. To be continued. Oh btw my car is maybe worth 1k its a 1999 mazda protege. Smh. read more

In the past I have used Three Points Automotive as they seemed friendly, and I felt I could trust them. Unfortunately after today I will never use them again, as they have totally lost my trust. I had my 97 Saturn SL towed to them after I was unable to shift gears. Basically as I was shifting from 1st to 2nd I suddenly could not do anything except move the gear shifter freely about. Anyway I had AAA tow the car to Three Points as I had used them before. The diagnosis James gave me was that the entire clutch was out, and it was going to be a little over $1400 to replace. As this is an old car with high miles I decided against it, and just had AAA tow it home. Well needless to say the tow truck driver for Armada Towing popped off the panel around the gear shifter and showed me exactly what was wrong. A simple small plastic part (Shifter Cable Bushing) that cost me $27 (and that includes tax), and about a whole 10 minutes of work. It was so easy I did it myself. The car drives just fine now. Needles to say I won't be going back to Three Points Automotive ever again. It is obvious they were just trying to rip me off. Makes me wonder what else they overcharged me for in the past. Sadly just because someone is nice doesn't mean they're honest. read more

I can't tell you how awesome these guys really are! The car would've been declared total and they were all able to fix it and have it on the road again in no time and working great! They definitely do not rip you off! They take their time with you and explain everything and they just do a wonderful job! I will be bringing all of my future cars needs here! read more

These guys helped me out a few years ago and truly came through this past week! I recently spent $500 on another mechanic and these guys could've done the same work for $300. They always have the best customer service and prices. I was worried about taking my car on a road trip but they checked it (at no cost) to see if it was safe. I will only be coming here from now on. Good people and good service. read more

I've heard a lot of great things about Three Points. I took my son's car there over the weekend for a misfire on cylinder #2. I spoke with Sergio and I must say, I have not meet a nicer and friendlier person in the auto business for quite some time. Sergio, Sergio, Sergio.......I cannot say enough great things about him. Extremely friendly and very helpful. I told him I have a 302 code and I changed the plugs and ignition switch and still having the reading. He confirmed which one I changed and it appears I changed #3 and not #2. He asked me if I would like to check that first before trying to bring it into the shop. He provided me with a few tools and I checked it in the parking lot. He was correct, I had changed #3. He didn't charge me anything and gave me a huge smile and handshake!! They have earned a lifelong customer!! I will definitely take my 4 cars here if I have any issues!! Thanks for the help Sergio!! read more

Never go here! I have been several times with different vehicles. This time I took my 06 mustang with clutch noise to get diagnosed. They told me it was a bad slave/throwout bearing and they would replace it. When i went to pick up the vehicle the first time they said they replaced the throwout bearing. My car wouldn't start or go into gear. I went back the second time to pick it up and the clutch worked this time but the noise and issue was still there. They said they need more time. I went back the next time and they said they replaced the starter and i was good to go. After driving, the problem was still there. I ended up taking it to a transmission shop which diagnosed the slave/throwout bearing. After i told them that i just had that replaced they said they were so sure it was, they would drop the tranny and if it wasn't the issue they wouldn't charge me for it. They let me watch them take it apart and sure enough the throwout bearing was not new! So either 3 points didn't change the bearing or they put a bad used part in my car. Basically i paid almost $600 dollars for a starter that was working fine when i took it in. The other shop did replace the slave/throwout bearing and now my car is good as new. read more

Best automotive in Austin! The most honest, and knowledgable mechanics in town. I've been coming here for a couple of years now and I always get a fair price. read more

This place is legit. Knowledgeable staff that know what they're doing and won't try to make you pay for extra crap you don't need. People are straightforward and do quality work, exactly what I've been looking for in an auto shop. read more

So far so good. They've done good work for me inexpensively. It seems they understand how a car works as opposed to just checking the computer readout. I say this because I had an engine problem where two other mechanics - an independent place and a dealership - BOTH told me I needed an new engine. They replaced a $107 part and the car's been fine since. read more

I needed a brake part replaced that I had already researched on google. My first choice I had already used and trusted gave me a quote but could not get to it for a week. Found Tree Points on yelp and they gave me almost the same price, they could also do it the next day ( Saturday a big plus) dropped it off Friday afternoon and there was no up sell or anything like that. Got a call mid morning and was told I was ready to go. Found my new shop! They earned all the red stars for me read more

They are very honest and upfront on pricing, as well as work that needs to be done. If they say something needs to be fixed right now, you can believe them. I forgot to ask for an oil change and they went ahead and did it anyway. Great job! read more

I am so jaded by mechanics, but Three Points is exceptional! They were referred to me by several people and I know why. My car had been making odd noises all week and I intended to take it in on Friday. But, my car had different plans. Thursday morning the noise was worse and my car smoked. I was sick thinking about the cost and how long this was going to take. Three Points, however, gave me a diagnostic within 20 min before closing and finished repairing my car by noon the next day. And, the cost was a fraction that I expected. They are now my "go to" mechanics for all of my family's vehicle needs. Thank you, Three Points! read more