Horrible place first they tell you if you're gonna be late let us know and we'll help you then they start harassing you telling you they'll pick up your vehicle if no payment is made, what's the point of offering help and we'll work with you just to get harassed Smdh stay away from this crooked place read more

Thrifty motors more like shitty motors. 2 words: STAY AWAY. Worst "dealership" ever. Like how u sell lemon cars, have a shop to "fix" said cars only for the cars to have to go back. They don't play about them payments tho they gonna make sure they collect and if u even 10 days late ur payment doubles. read more

One star only because I had to put one.Thrift Motors is the biggest ripoff in history. They claim to offer assistance to credit challenged customers but take advantage of you. The customer service representatives are rude and disrespectful. They sold me a car that was a refurbished title on it and never disclosed it. I obtained it still but the insurance on the vehicle was super high. No one would tell me until I did my own research that the vehicle was totaled out and retitled as clear but wasn't. Through the whole 3 years I've paid over $15000 plus dollars in payments not including the monthly CPI payments. Please don't fall for their lies and false informatio. Do your own research and don't let them deceive you. Buy your vehicle somewhere else, save yourself the hassle and heartache. read more

i just dropped my keys of to pick up the car when it broke down. they were rude when i called when i called back upset they hung up on me. i had to pay $200 for the towing which i know i will not get back but that was ok as long as they picked it up from where it is (chevron) and fix it. my friend said to just give it back. they will miss me when my payment is due because i paid on time. he is going to help me with another car. please do not give them your business. and if you do, get ready for trouble. lesson learned here. debra morales read more

if i can give them a -0?!.. i would... stole almost 4 thousand dollars from me in which i've worked so hard for! 1st car yes i said 1st car was infested with maggots! 3 days after i brought the car.!. i brought it back to the dealership only to be placed in something worse.! how do they allow someone to finance a vehicle with a bad engine and emissions test failed?!. come to find out car didn't even pass an inspection!. service department and nora signed fraudulent documents stating that the vehicle was in good condition!. this guy jorge?!. he just wants your money & hector?!. what a manipulative man to ever know!. i've sent pictures diagnostic test results and more!!!. white smoke coming out of the exhaust pipe after only having the vehicle for 2 months?!. when i told them i wanted a refund or even fair swap with a more reliable car?! they stated that the credit card machine was down and it was no guarantee that my money would go back into my account!. only to have hector text my phone lie saying he is here to help?! then go outside the next morning and my car gone?!.. i have filed multiple complaints with the dmv office of attorney general as well as my lawyer!. these people need to be stopped exposed and more!. this is injustice what theyre doing to people!.. example they will be made out of!!. read more

PLEASE PLEAS PLEASE save yourself the headache!! This place is insanely aggressive and will harass you literally the day your payment is due and at 5 days past will threaten to take your vehicle. I brought my car for service (my car that was already falling apart at 2 months) they lost my keys for a week refused to return my car to me than called the cops. only than did we find out the reason they wouldnt give me the car is because they lost the keys after i had already dropped $700 on a rental. Everybody there has the most disgusting attitude. You know its bad when they cops who respond tell you how horribly shady they are! Please don't do it, there are more reputable dealerships out there who will work with your bad credit! read more

This is a rotten thieving place where they stole my tools shoes n other valuables after my car was repossessed I was going to pay my balance off but no longer want the car after so many issue I had to fix. read more

A bunch of liars wasted 2 days on this place turning down another ship dealership promising they could help me being so nice been wasting my time asking them what's taking so long saying that it's tax season and then calls me back and saying he can't work with my down payment a crock of s*** read more

LITERALLY THE WORST CAR DEALERSHIP EVER PLEASE DO NOT COME TO THIS DEALERSHIP my boyfriend bought a car here and not even two weeks later the brakes failed which cause us to get into a car accident we went back to them and they said they couldn't do anything about it . ARE YOU SERIOUS how do you sell a car knowing the main function of the car does not work absolutely ridiculous and irresponsible the only thing they care about it taking your money. Please please please do yourself a favor and don't even bother going into this shop if I could give them zero stars I would. THE ABSOLUTE WORST read more

My car had transmission problems on day 2. Now to be fair they "fixed" it. But the theft of my insurance money. Let's talk about that. One of the representatives there stated that she could help me with the insurance if I were to pay her she would go ahead and use the service that she uses to get my insurance I paid her via cash out. I waited for the paperwork I got it. Got a call and an email from the insurance company stated they only have a couple of days to pay my premium or they will cancel my insurance. And if you know anything about car lots if they cancel your insurance they pick up your car. I called in to speak with the representative she stated she would call me back still waiting on that call. I called the company themselves and now I'm still waiting for a call back however her name I will not divulge right now but I have until 5:00 p.m. tonight for a response if not I am calling the police and sending them to the car lot and I will be putting her name in face on this site. read more

Don't go. It's a trap!!!! Waste of money and time. I pay early and they refuse to take my payment due to my new insurance has not sent them information. Run from them read more

I had an amazing experience at thrifty Motors I was looking for a car for over a week paying everyday for a rental until I came across this dealership I highly recommend Eric he made sure I got the car I wanted I've had my vehicle for almost a month now an no problems read more

Thrifty Motors - Used Car Dealers Near Me - Houston, Texas

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I will never lease from here again in my life they will take your money every chance you get don't wanna work with you when it comes to making payments overall horrible will not recommend at all read more

One of the worst dealerships by far all the cars are pieces of shit nasty on the inside they want to work with you one day the next day they don't don't waste your time looking here for a car read more

Worst dealership ever all they sell is nothing but lemon cars every car on that lot is junk so guys are wasting your money and time with going to this dealership yes they will get you into a car fast but I promise you you will be out a lot of money.. everyone that works there ain't worth shitt they tell you what you want to hear just so you get a vehicle and put that money down but once you're in the vehicle that's it every time you ask to talk to manager they say oh well they'll call you back in one ever calls you back read more

If I could give their lying scamming asses one star I would. So my car got wrecked and I thoought it needed to be totaled. Hector the general manager tells me no I'm going to contract me fix the car for me... dont worry. This is February 7, 2019. So the next week I started calling to check on the car. No one knew anything. I called at least every other day for at least a month. Fast forward to Friday March 8. 2019. Erica the big man looking broad behind the window calls and tells me. Well we haven't heard from you. Mind you I'm looking at over 30 calls that I've made. So i go up there, the bastard couldn't even look me in the eye to tell me the truth. I will be reporting them to the BBB for reselling a salvage title car. Also if you see lots of sweet nice reviews on Facebook. They are ALL fake. They pay you $25 to make the reviews. They paid my mom. Don't go here...you will be sorry. read more

One of the worst car lots I've ever dealt with. I was hospitalized for a week in a half missed one payment and they came and got my car . Constantly lied about fixing the car and never did.. DO NOT DEAL WITH THESE PEOPLE read more

Dont be late on even one payment or they will request you drop off the car or further action will be taken. One payment $150 !!! Not only that they absolutely lie when it comes to repairs or the service center. Since the day I drove off the car has repeatedly needed to be jumped off. I called everyday for over a week the service dept. And I am still waiting on a call back and its been more than 3 months. read more

This is by far they worst place to purchase a car!! I purchased a car that already had problems and I was charged to fixed myself thoes problems read more

Absolutely horrible customer service when performing car payments. Besides that the agents are very nice and they can hook you up.

DO NOT BUY ANY CAR FROM THRIFTY MOTORS!!! They're scammers! I drove off the lot and the next day I was stuck on the side of the road with my kid.They came to pick it up and then at the end of the day they said it needed a whole new transmission! And then they asked me if I wanted to put down some money for the transmission! I said no! So got another car from them an 07 Chevy Impala and that's a piece of crap every month there's always something wrong with the car! They lie to you all the time and don't care about the customers just the money read more

please don't buy from here !!!!! i bought a car from here and went to the store and it broke down the same day...took them almost a month to fix it..when they gave it back a week later it broke down again ,,,this time i left it and told them to go get it read more

This goes for the location on clay road as well. I bought a car in the summer. Joe was our seller. He was so hype selling us a car. We know how car sellers are but my boyfriend knows a lot bout cars. We saw a car we like, sign papers then it hit bout the insurance. Now we were needing an sr 22 form. Joe kept telling us that we don't need that that they have insurance that will have full coverage for us. I kept telling him that we are in need of sr22. He said " no" turns around and kept pointing at the sign. " with our insurance you will have full coverage and no need to worry." So we said okay, since we didn't want to sit in the office calling the insurance companies. ------- November ------- We have been driving around with paper plates for 6 months. Now it has been a hassle and we were wondering why I called and ask why , they said WE DO NOT HAVE THE TITLE TO THE CAR. That's right folks, THEY SOLD ME A CAR WITHOUT A TITLE. No title!!!! Now we had ask for our money back. They wouldn't allow it. We have been back and forth with them. Now with their insurance it's not even full coverage but they said it's our fault for over thinking it. Total bull, they are scammers We had to return the car and get a cash car. But it's okay, they are crooked and I have reported them to the motors department website . This place will get shut down. BEWARE BUYERS they will tell you anything Faez is one of the sellers and he will talk to you sarcastic. That's why they work at this low blow dealership. The other two people that sells cars will over talk in the office and flirt right in front of your face. Talk about great customer service . Faez if you are reading this, Yelp DO NOT pay people to write reviews. read more

Thrifty Motors is not a very good place to buy a car once they get your money they treat you like trash!! They ask you to go on there website and write a good reviews to get a full tank of gas, then they tell you will get free oil changes for the life of the of the contract but when you try to request a free oil change your told the is a three month waiting list "lies" NOW let me give you my experience I purchased a Chrysler 300 on November 28th 2018 the next day I got up to go to work I walked in my garage and proceeded to push the alarm button the car will not open so I called Thrifty Motors they sent a locksmith out that was supposed to rekey the car and give me a new keys to the vehicle I was assured this problem would not happen again!! Well on March 6, which was my birthday, I was at work I want to take my break I want to my car push my alarm button again the same problem again, I was not able to get in my vehicle I called Thrifty Motors spoke with the service manager he said that he would send a locksmith out that initially did the first work on the vehicle in November so the same locksmith came out again and opened the vehicle again, he assured me that this problem wouldn't happen again!! here it is April 25th I go to open my vehicle same problem I cannot unlock the vehicles I called Thrifty Motors and make them aware of the situation of not being able to get into my vehicle, I spoke to the service department they made me aware that they had done all they could do for me for this problem I spoke with the payment department! she hung up the phone in my face I WAS TOLD IT WAS NOT HER PROBLEM!! I called a Chrysler dealership and spoke with them about the problem that I was having I was told by a Chrysler specialist that whoever the first locksmith that initially did the rekey on the car did not do their job because the small key should allow me to manually get in the car I have the small key that they gave me when they sold me the car I have the key that the locksmith gave me at the time of him supposedly rekeying the car neither one of the keys work I was told by the payments department and the service department that they had done all they could do for me and I was responsible at this point for replacing the keys and doing the work all over again at my cost or I had to pay another $50 for each time the car would not open and I was hung up on I requested to speak to the owner or upper management , I was told they would past my information on to that person! Here it is 9:34 pm and no one has called me back with any status besides hanging up in my face do your homework before buying anything at Thrifty Motors on clay rd because once they get your money  they treat you like trash!# I pay my car note on time and whatever they ask me to do I'll make sure he's taken care of in a timely fashion but that doesn't matter to them! #I'm not worried Gods got my back!! Touch not my anointed and do my prophets no harm### read more

This company and their staff are probably the worst people I've ever encountered in my life. AVOID BUYING ANYTHING from these people! In fact, avoid going in! We have had nothing but issues with the car and the staff who avoids answering the phones or even tries to help you after the sale. When you ask to speak with a manager, she is either in a meeting or not available. The owner is non-existent and all their calls are screened by an inept staff. BUYERS BEWARE!!!! read more

I want to thank everyone here at Thrifty Motors for giving me a second chance. Love my car.

Don't buy a car from here. I got my son his first car and the very next day the check engine light came on. My husband went in with my son and they were very rude and nasty. They did have their mechanic fix the issue but now two weeks later the car won't start. If you want to give your money away then come here. read more

I don't really give five star reviews for various reasons. I give this place 4 starts though, they have lots of negative reviews but I had a nice experience with Eric at the highway 6 location. He was nice patient and very helpful in finding a car for me. We worked together to find something I could afford. Nice guy, test drove my car and I loved it read more

Don't buy from here. They are liars and will say anything to get your money. They told me that they do not sale cars that have been wrecked. I found out that my car was in a head on collision after my 30 warranty. They didn't care. It wouldn't pass an inspection so one of the sales people took me to a place that "passed" it. Now if I were to get into an accident there is no front end protection because it was never repaired beyond cosmetically. And I'm pretty sure my airbag doesn't work because the horn stopped working and they said it was a problem in the steering column meaning the airbag had been deployed previously. They basically just prey on the people that are in a tight spot and this is their last option. I payed full price for a wrecked car and have an outrageous interest rate. I should have done my research but I was in a bind and they did their best to screw me. read more

Do not buy a car from here I was 15 days behind on one note and they turned my car off.i was off from work two weeks so I had missed a whole pay period and I made an agreement to pay them when I get back paid on the next check.people come to a point in their life where stuff comes up and you can't make a payment on time but at at least you know you are going to pay them but these people are scammers and have no understanding.they don't care and they cut my car off while I was at the store.please do not buy a car from here go else where. read more

straight up this a bullshit business, do not i repeat do not go there.... they dont care about you or nothing.... bought my car wednesday night broke down thursday morning, they never called me about the car i had to keep calling them and when i got to the owner hector, he was just as cold as their service, please trust me do not go there read more

I went here to get my first car and was treated with nothing but care and good service, i would definitely recommend this to any who is looking to buy a car read more

The one star is for being friendly at first and that we got our money back. Day 1: walk into the location on Clay(it used to be a sonic). Drawn in by their adverts of in house finance and your job is your credit roll in with cash down payment + trade in. Was pleased when the showed us a 2014 dodge and worked with us on the payments. Day 2: 12 hours after leaving we notice the transmission slipping when we got to 60-70. They were closed on Sunday of course. Day 3 we took it to a relative that works at a reputable mechanic shop and in no less than 20 minutes found various leaks, transmission issues and the error codes had been RESET. And it had two recalls on it. That day I raced from work to meet the wife there. Red Flag number one, they shrugged off and didn't acknowledge the detailed info I brought from the mechanic. They offered to exchange for another vehicle. we see a vehicle we like and want to test drive BUT THE BATTERY IS DEAD. DAY 4 we come back to see the vehicle from previous day and notice a loud noise maybe from the engine while driving. Like a noticeable loud roar. Red Flag number 2, we asked the sales girl that road with us if she heard the noise"oh I don't know allot about cars" as ridiculous as that is DOES IT MEAN YOU ARE DEAF?? So the mechanic says he thinks it's a pulley and will fix and come back tomorrow. Day 5. We come back AGAIN. Car is ready guy who works in shop cones with us because they couldn't bother to PUT GAS IN IT. Sure enough same damn problem, like blown ball bearings or something and once again the guy says"I don't hear anything, I don't know allot about cars" WHAT?! YOU WORK IN THE SHOP AND DONT KNOW WHAT?! At this point after 5 days and racing from work we are done. We demanded our vehicle and our money back. The manager Hector who was fine with smiling and BSing to our face was nowhere to be seen today. They buy these cars from Auction which is fine, IF YOU FIX THEM. Apparrantly what they do is buy a pig at Auction slap so lipstick on it so it tricks you until that 45 day warranty runs out. We should have listened to the angry guy who was raising a fuss when his purchase conked out on day 31. Oh btw NOT BBB ACCREDITED PLEASE GO SOMEWHERE ELSE AND SAVE YOUR MONEY read more

i am so disappointed in the way they treated there customers an my family during hurricane harvey. they called an asked us if we needed an extension not explaining they would require two full car payments the following month. then they would not except one payment or work with the customers instead flagged the cars for repo. they are selling flooded cars, cars with oil leaks, no working seat belts, an bad brakes, they will be reported to the local new stations. buy at your own risk heart broken! " read more

This is place isn't customer friendly at all. I have their payments set on autopay. There have been times where they've taken their money late. This time, I switched bank accounts so my money was there yet due to direct deposit not being set up from my job to the new account yet. So I called and told them I'd try my best to go on my break and cash my check so I can pay them on time. I got so busy at work I had no time to do it. So I was going to do it the next day. The very next morning I got a call about threatening to cut my car off fir being late. Mind you, it's barely 1 day late and I'm never late. I don't appreciate the lack of understanding and poor customer relations. Trust me, there are plenty of dealerships who will work with you. Avoid this place read more

what place will not sale you a car cash plus tax title and lis. this place will not sale any car cash so there is somwthing way wrong with this company . not trying to buy somwthing cheap and even willimg to pay tax, title and lis. and they still wont let me. so they ate just trying to get people tied into loan and then takw yall shit from yall watch these scammers read more

I bought a car there because I lost mine to Harvey. The car has been nothing but a money pit, I spent over $1000 for rotors and brakes, needs new tires, and also replaced the starter and another part to that. Now it needs a new engine and I just bought it three months ago. So if I could have given 0 stars I would, so don't buy a car from there. read more

Avoid service from this place. I purchased my new car in August and of course, everything was fine. Maybe within a month or two later I started to experience trouble with my car. I called in to let Joe know the issues with my car (that I had no control of) and we discussed what was wrong with my car. He asked me to bring it in to get it looked at, then asked if I could leave it for a couple of hours because they had other cars to work on. After some hours had gone by, I then called to check the status of my car and one of the other employees gave me the run-around and said they were busy. I asked him whenever the mechanics looked at my car for him to give me a call. Hours pass by and still no call. Once again, I call in and ask the status of my car. I was told at the last minute, that my car had to stay over night and it would be looked at first thing in the morning because they were so busy. This was a huge inconvenience for me, nonetheless, it was unprofessional of the guy not to call me and assume that I would be okay with this. Not one time did I receive a call from Thrifty Motors letting me know anything about my car. The next day, I call first thing in the morning, no answer. I wait a hour or so and call again, once again, no answer. Some time later I get a call from the same guy the day before and he says my car hasn't been looked at. I briefly respond with my concerns and follow up with saying, "don't worry, I'll be there to pick my car up". By the time I was dropped off to pick my car up, all of a sudden my car had been worked on. He proceeded to speak on the charges, which I was confused about because I wasn't notified that there were going to be charges. He then says the charges add up to $215. Before this, I was willing to pay for labor costs but this expensive charge was ridiculous, especially after the outstanding poor service I received. After voicing my opinions about the service that was given, he then agrees to cut the price in half and apologizes. Approximately three weeks ago, I had gone back into Thrifty Motors for them to check my check engine light. Before this, I had gone to local shops and they ran a diagnostic test with their machine and they couldn't scan the problem. They then explained it was something electrical and I would have to have my dealership look at it. I finally remembered the work I had gotten done at Thrifty Motors months ago was most likely the problem I was experiencing then. It was imperative that I got this looked at, knowing my inspection sticker was going out of date. I had gone to Thrifty Motors and spoken to Joe and explained to him my engine light was out due to the work that had be done to my car months ago. I told him that this was serious and needed to be fixed as soon as possible for my state inspection. Joe agreed and said "No problems, we'll take care of this". Next, I scheduled a morning for my car to be worked on. The morning of, no one was there on time. Finally, after one of the receptionist arrived, I told her I was waiting on Joe and I had somewhere to be. She replied saying I could leave my keys and he'd give me a call when he showed. After an hour, Joe called and asked what was going on with my car. It astonished me that he had no clue because we had spoken about it two days prior. After I explained once again, he then said everything would be taken care of. Once I showed to pick my car up, Joe said everything had been taken care of like he said. But then, he said I had to go speak to the payment center about the payments. I was OUTRAGED. I was completely under the impression that it would be no charge, seeing that this was their fault to begin with. The fact that Joe had the intentions of charging me but didn't notify/inform me of this was unprofessional, inconsiderate, and foolish. It took everything in me to remain calm and make the payment. After this, Joe avoided me the whole time. I can honestly say I'm filled with joy and so very relieved that I have a couple of months before I'm done making payments. Never again will I purchase a vehicle from this company. Some of the employees have an extreme lack of concern and compassion for their customers. All they're trying to do is make a quick buck and get over on you. I repeat, AVOID SERVICE FROM THIS PLACE. read more