Horrible experience. Our car broke down 10 minutes after we got it, in the middle of the road…read more Meanwhile cars are going 60-70mph on this road and we have kids in the car. No one came to help us after 2 hours, and the sheriff ended up towing the car. Horrible, horrible service and ABSOLUTELY would not use again. 12 hours later- we've talked to 20 different people, telling them the same story over and over, and we still have no replacement car for our trip. Customer service is no help and all they care about is getting the car that broke down back from the sheriff department, rather than helping us get a replacement. Ridiculous, and has wasted a day of our vacation.

Awful experience here. Complete amateur hour. Booked a reservation for an executive rental as an…read moreEmerald status. They had no cars of that class available and then tried to "upgrade" me into something I didn't want. When I again requested what I had reserved, they acted as if I was being unreasonable. Just be warned: if you're flying here on business, and expect an executive level car to be available, you'll likely be disappointed as their stock seemed very thin to begin with. Moreover, they did not honor or properly set aside their reservations. I expected much, much better from National.

Our driver got there, we gave him the address of the hotel. He said his cell phone was dead and he…read moredidn't know where to go, could he have one of our phones. Seriously? For the amount of $ you charged us and NO, you can't have my phone. My friend put it in her GPS, was giving the directions, told him to turn left (we could see the hotel 2 blocks away). He didn't and ended up taking us over the bridge into Port Charlotte. Construction so we had to get to a point to turn around, we finally got to the hotel and not even an apology. Highly would NOT recommend.

DO NOT BOOK. This was the worst experience with any type of service that I've ever had. My sister…read moreand I both live in metropolitan cities - NYC and DC - respectively, and we've never seen this level of disrespect. We arrived at the Ft. Myers airport and our driver was no where to be found. We called the provided phone number that we were referred to and were met with sarcastic, condescending, rude man. He chastised me for wondering where our driver was. Then our driver arrived with a forward facing booster seat, when we requested a rear facing carseat for my 16 month old nephew. My sister refused to put my nephew in a carseat that was too large for him, rightfully so. It was meant for a 40 lb child and he is only 25 lb. Additionally, it was not secure with no directions on how to secure. The driver did not have a clue how to set it up. It amazed us that this company (the driver AND the owner) expected us to put a child in an unsecured car seat? They did not even provide guidance or know what type of seat it was so we could google how to set it up. We offered to have my mother drive 30-minutes to bring us the correct carseat. The driver rudely told us that he wasn't waiting for us and then proceeded to unload his car of our stuff in the street, stranding us with a 16 month old at an empty airport. I then received a lengthy message from the owner stating "they did everything right" and there was nothing more they could do and would be charging us $25 for gas. But wait, thats not even the worst part! When we called to discuss the situation, the owner again was completely rude and condescending, telling me that we were part of the "snowflake generation" and at least he can provide for his family and that he "owns a multi-million dollar business." UM WHAT?! It was the most outrageous conversation I've ever had with a human being, let alone the owner of a company we hired! Please please please do not use this company. Not only are they unreliable, they treat people like garbage and have no respect. I'm utterly shocked at this situation and hope this place goes out of business. Should have brought my own carseat and got an uber or lyft. BYE FELICIA!

Used this service for an airport pick-up. Rates were good and our driver Tim was so friendly we…read moreused them again when we were going out for a night of drinking. Will use them again when I am in the area.

I got this as a gift for my mom and her boyfriend for Mother's Day. We stayed at the Marriott in…read moreSanibel Harbour so it was super convenient - right in the back dock! The boat wasn't too crowed, maybe 30 people or so, but the boat can hold up to 80. They both had a great time and said the food was good, especially for buffet style.

The view was beautiful, the ride was smooth and the food was very good. There were several items…read morefor a salad bar, but no salad plates. For $60 a person, I didn't want to fill my plate with salad- although salad is my favorite part. They didn't label the buffet dishes so we couldn't tell the difference between the chicken and the fish! The scallop potatoes had some kind of fish (crab maybe) in them but since they weren't labeled- it was an unpleasant surprise. It was a fun night with friends, but doubt if we would do it again. Oh, and did I mention they tack on 23% gratuity!

Communication was great and John was on time. However, the majority of both of our hour car rides…read morewere spent with him discussing the conspiracy theories he believed and other topics that were not only unprofessional but inappropriate for my young children to be hearing. Would not recommend.

We received reliable and courteous service from John. He calls to confirm your date and time which…read morewe really appreciated. We've dealt with other companies and often wonder if they "remembered" the were supposed to pick us up. By confirming, we felt assured of a timely pick-up by Rapid Transportation Services. Also, the best rates!!!! Go TIGERS!!!

We had the best experience out on the water and with the whole crew at Elite. Cory was our guide…read moreand he was very knowledgeable about the area and we got to see tons of wildlife. We had 2 teenagers with us and he was great with the kids as well. We had a wonderful mix of sightseeing and going fast!! Do not visit the area without going to see Matt and Cory. It was a wonderful family memory!!

We had the best family day with Matt and Elite Adventure Rentals. He was great getting us…read morecomfortable with the jet skis and very knowledgeable about the area. My 10 year old and 7 year old had the best time while riding with us. This was a unique way for us to site see with some thrilling fun! highly recommend Matt and this tour for everyone...families, couples or friends!