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    Thrilled Cheese

    1.4 (11 reviews)

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    A $4.00 portion of fries that were not even lukewarm

    Absolutely worse thing I have ever paid for. Not only was it terribly over priced for the quality of food, everything was delivered cold, we were missing sauces, and didn't even receive napkins with our order. We ordered my son's sandwich without tomato and they were still on it and he was unable to eat the sandwich at all. We ordered a side of fries and paid $4.00 for the smallest portion of fries I have ever seen. I ordered the grater and it was undercooked so I was unable to eat it all. The cheese sticks were bland and cold. I was unsurprised to learn after receiving this mess that this is a ghost kitchen, they have no standards.

    Cheese bacon fries

    this looked really good, my husband ordered the grater the meat was barely cooked there was no cheese or mushrooms on it. I ordered the cheese bacon fries there was barely any bacon and no cheese with or on the food. We will definitely never eat at or get food from here again.

    Burnt cheese on top

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    Roots Restaurant and Bar - Braised Short Ribs

    Roots Restaurant and Bar

    3.9(334 reviews)
    8.0 km
    $$$

    We ordered the Cascade Natural Steak with seasonal vegetables, house Worcestershire, demi-glace,…read moreand added grilled prawns. The steak was absolutely delicious! My sister and I decided to split it, and the restaurant went above and beyond by plating it on two separate plates for us. The photos show our individual portions--and that's only half each! It really shows how generous the serving size is. The service was excellent, and our server was friendly and attentive throughout the meal. The atmosphere was exactly what you'd want from a steakhouse: comfortable, welcoming, and not too loud, making it easy to enjoy dinner and conversation. Everything was cooked perfectly, and we really appreciated the extra touch of splitting the meal for us. We had a wonderful experience and will definitely be back!

    Elite dining experience for extra special occasions (or if $$$ no object). Everything about our…read morevisit said luxe. Service was impeccable with a smile. We ordered their "go-to" item which is the ribeye steak: 12 full ounces of tasty tender boneless beef served on a bed of mashed potatoes. Accompaniments were a large pickled onion slice & grilled cauliflower & broccoli crowns. We ordered the steak medium but it was cooked more like medium rare. The soup & salad were some of the best openers I've had. And the chocolate mousse dessert did not disappoint. Portions were enormous. So why not 5 stars? The setting while nice, can't compare to other fine dining places that look out on rivers, fields, etc. Here we get views of a busy intersection and a strip mall parking lot. For the prices charge, one would hope for a better setting. And the extreme prices will set most folks back over $100 per diner (assuming full meals, drinks, dessert, tax & gratuities). As initially stated, this restaurant is worth it for special occasions or if cost is not a concern.

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    Roots Restaurant and Bar - Kitchen

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    Roots Restaurant and Bar - Twice baked chocolate souffle with espresso whipped cream

    Twice baked chocolate souffle with espresso whipped cream

    Roots Restaurant and Bar

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    Thrilled Cheese - newamerican - Updated July 2026

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