My first trip to Mike's was for an oil change per my dashboard notice. Mikie told me I didn't need…read moreone and set the "alarm" to the proper mileage. Obviously, I went back when it was due. He could have changed it then but was honest about it, more obvious than the dealership was. I have been going there for all if my auto needs. I find them to be honest, more than fair in what they charge, and treat me great. Some places treat women differently. I cannot say enough nice things about them and am so fortunate I found them. Thank you Mikie!!!

In my opinion customer service is great. I haven't had work done yet. But because of the owner Mike…read morehimself taking time to help me figure out which way to go when picking an engine replacement I know for sure I'm going with him. Mike, the owner I could tell right from the start is passionate about what he does. He went above and beyond to help me. Most shops if you don't know exactly what you want, will tell you to go and do research and come back, this is not the way he operates. Mike helped and gave me some suggestions on the way to go. I will post a follow-up after the work is done.

I called and made an appointment for a New York State inspection for my 2018 Mazda CX five. They…read morewere very busy and had to give me an appointment the following week. I brought my car in first thing in the morning asked if it could be done before noon and they said that would be no problem. My New York inspection went through without any additions very friendly and trustworthy another very good experience dealing with Zinni's Mobil.

I have been bringing my cars for repair and regular maintenance to Zinni's for over 25 years…read morebecause they are honest, fair priced and stand behind their work!

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

I neighbor recommended Everett. I needed brakes and rotator now be going there for all my needs …read more Reasonable pricing. Really nice person.

Had my car serviced, they took care of me quick and easy for NYS Inspection. After a little clink…read morethey made it happen.

Generally, paying at the pump or carwash by credit card works well. I go out of my way to avoid it…read morebased on the staff/service over the past decade, but do go several times per year. Today, it was sunny, I decided to stop for an express wash. I did not buy gas. The machine accepted my money, said to wait for wash to be available. Later the door opened, a car was in there, backing up, then forward, and the driver was waving their hand out the window, but then the door closed again. The front door was already closed. The machine no longer said to wait my turn, it said to pay for a wash. I parked my car by the store, in case the driver inside could not pull out forward after their second (my) wash was done, I didn't want to block their ability to reverse out of the wash. I went in and explained the details, and asked for the wash I paid for. The young lady and older man, both explained to me how a car wash works, then told me I need to wait for my turn, they told me to drive back to the car wash, which I did. I thought they would enter a code to let me get the express wash I paid for after seeing for themselves that it wasn't telling me to wait my turn. Instead the lady asked if I had a receipt & shrugged and told me I could pay again for a wash. i left without a wash, and now I have to dispute the charge with my credit card company, but not until the original charge clears, as it's still a hold on my card. I can take cashiers who seem irritated to work or are sometimes rude once In a while to buy my kids a treat, but for them not to give me the service or my money back is plain stealing. idk whether the door malfunctioned, the driver in front was daydreaming and missed their chance, or something else, but the workers (i think the owner) were unwilling to resolve the problem, just told me to leave and go back to wash, then once there told me told me to pay again.

Phil and staff at Sweeney's Garage are great and have been my family's auto repair shop for several…read moreyears now. They are the only place I TRUST for a fair and honest assessment and their professional quality work. They are knowledgeable, thoroughly explaining everything. They have consistently earned my praise, good people. Highly recommend! 5 Stars!

Phil and his crew at Sweeney's have taken great care of my family's cars for years. Highly…read morerecommended as professional, trustworthy, and customer focused!

Always quick to get us scheduled and do a great job. Highly recommend. Jim and staff are amazingread more

Went to get my car inspected. Was very polite, quick and courteous. They didn't try selling me on…read moreanything. Highly recommend! Walked out with just a $21.00 bill :)

Great experience getting my brakes done at the Old Saybrook service center. They were very friendly…read moreand the price ended up being exactly what I was quoted.

The Goodyear location on Niagara Falls Blvd. in Tonawanda NY has a dirty employee, I am certain…read morethat he put a screw in my tire so that my car would not pass inspection. He is very dishonest!

Goodyear Automotive Service has very knowledgeable, friendly, and Professional customer service! It…read morewas a good experience having them work on my car and I will be coming back next time I'm in need of service.

I work in Williamsville and had a nagging issue that I could not identify. I brought my car to…read moreHettigs and they immediately identified the problem and also mentioned things that were needed but that they didn't try to upsell me on. He was very informative and honest and even said if I want the work done in the future they could do it. Super fast response time and I definitely left feeling comfortable. A mechanic can be a scary experience because you really don't know if they are being truthful. I would gladly come back to Hettigs

My family and I have been going to Hettig's for many years. They are always upfront, honest and…read morekind when it comes to car service. Unfortunately, trust is hard to come by in the auto repair world and it seems like most places are always trying to push maintenance that you may not even need. Hettig's is not like that at all. They will objectively tell you whether they think the proposed repair is worth the cost and give you a thorough explanation. The three main people you will deal with at Hettig's are all quite friendly. If you're anywhere near Williamsville, and are having car trouble I'd recommend Hettig's as an option to consult!