My first trip to Mike's was for an oil change per my dashboard notice. Mikie told me I didn't need…read moreone and set the "alarm" to the proper mileage. Obviously, I went back when it was due. He could have changed it then but was honest about it, more obvious than the dealership was. I have been going there for all if my auto needs. I find them to be honest, more than fair in what they charge, and treat me great. Some places treat women differently. I cannot say enough nice things about them and am so fortunate I found them. Thank you Mikie!!!

In my opinion customer service is great. I haven't had work done yet. But because of the owner Mike…read morehimself taking time to help me figure out which way to go when picking an engine replacement I know for sure I'm going with him. Mike, the owner I could tell right from the start is passionate about what he does. He went above and beyond to help me. Most shops if you don't know exactly what you want, will tell you to go and do research and come back, this is not the way he operates. Mike helped and gave me some suggestions on the way to go. I will post a follow-up after the work is done.

Great people. I always feel like I'm being taken care of. Even when they're busy, they try to fit…read moreme in. Definitely recommend.

I've been bringing my cars here for the past 2-3 years. Whenever I need an oil change, tire…read morerotation, inspection, or repair, I feel like I can count on Thuman's to do a good job for a fair price, and they usually get it done pretty quickly too.

Good honest service. The owner is transparent and easy to work with. The work is solid quality.read more

Still loving this place! Service is still friendly, honest, and efficient! For a 12 year old car, I…read morewas able to go a long time without needing a repair after getting some work done previously. Now I needed two new power switches for my doors which weren't a bad price. I love this place and I'm never leaving! I've never had an auto shop so honest and do such good work. It still blows my mind. Stay away from the chains and come here.

Hey thanks for commenting 10 years later...not really sure why...seems odd to comment now?read more

Typical Amherst business, overpriced, and looking to take advantage of people. Simply do not care…read moreabout their customers. There are way better choices than Gerry's service.

Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

OMG...Scruggs on transit I love this place... They are so honest.. they don't try to sell you…read moresomething you don't need. I first went to them when one of the car dealerships said that the computer on my car needed to be replaced.. NOw any other place you would go would say oh yea you need that.. 2 hours after I dropped my car off I received a call from Scruggs telling my car was ready.. Said that I only needed an inspection and a new battery... nothing wrong w/ the car.. then i took my newer car to Scruggs on transit for an oil change.. i get a call back that i needed a lot of work done.. head gasket etc.. something you would think that the dealership would've taken care of...once i received the cost i was ready to cry.. they offered me a 3rd party lender.. YAYYYY!! that was awesome.. the people there are the greatest..Henry, Patrick, Carmine (he did the work on my car), Isabella.. I was treated like one of the family.. i will be going there anytime i need to have something done on the car.. you should go too.... THEY ARE THE BEST!! SO MUCH BETTER THAN THE REST!!

Phil and staff at Sweeney's Garage are great and have been my family's auto repair shop for several…read moreyears now. They are the only place I TRUST for a fair and honest assessment and their professional quality work. They are knowledgeable, thoroughly explaining everything. They have consistently earned my praise, good people. Highly recommend! 5 Stars!

Phil and his crew at Sweeney's have taken great care of my family's cars for years. Highly…read morerecommended as professional, trustworthy, and customer focused!

I work in Williamsville and had a nagging issue that I could not identify. I brought my car to…read moreHettigs and they immediately identified the problem and also mentioned things that were needed but that they didn't try to upsell me on. He was very informative and honest and even said if I want the work done in the future they could do it. Super fast response time and I definitely left feeling comfortable. A mechanic can be a scary experience because you really don't know if they are being truthful. I would gladly come back to Hettigs

My family and I have been going to Hettig's for many years. They are always upfront, honest and…read morekind when it comes to car service. Unfortunately, trust is hard to come by in the auto repair world and it seems like most places are always trying to push maintenance that you may not even need. Hettig's is not like that at all. They will objectively tell you whether they think the proposed repair is worth the cost and give you a thorough explanation. The three main people you will deal with at Hettig's are all quite friendly. If you're anywhere near Williamsville, and are having car trouble I'd recommend Hettig's as an option to consult!

I don't write a lot of reviews, but I just have to tell you what a great repair shop this is! I…read morestarted going here about 7 years ago on a recommendation from the Neighbor to Neighbor App. These are great people. Honest, very competent and reliable. I feel like they are always trying to get me the best answer (and best prices) for my repairs. All of my children go there as well.. Do yourself a favor and give Lumia's a shot!

My family has been going to Lumia's for more than 10 years now. You will never find a more honest…read moremechanic with incredible knowledge. He is by far the best!

Had my car serviced, they took care of me quick and easy for NYS Inspection. After a little clink…read morethey made it happen.

Generally, paying at the pump or carwash by credit card works well. I go out of my way to avoid it…read morebased on the staff/service over the past decade, but do go several times per year. Today, it was sunny, I decided to stop for an express wash. I did not buy gas. The machine accepted my money, said to wait for wash to be available. Later the door opened, a car was in there, backing up, then forward, and the driver was waving their hand out the window, but then the door closed again. The front door was already closed. The machine no longer said to wait my turn, it said to pay for a wash. I parked my car by the store, in case the driver inside could not pull out forward after their second (my) wash was done, I didn't want to block their ability to reverse out of the wash. I went in and explained the details, and asked for the wash I paid for. The young lady and older man, both explained to me how a car wash works, then told me I need to wait for my turn, they told me to drive back to the car wash, which I did. I thought they would enter a code to let me get the express wash I paid for after seeing for themselves that it wasn't telling me to wait my turn. Instead the lady asked if I had a receipt & shrugged and told me I could pay again for a wash. i left without a wash, and now I have to dispute the charge with my credit card company, but not until the original charge clears, as it's still a hold on my card. I can take cashiers who seem irritated to work or are sometimes rude once In a while to buy my kids a treat, but for them not to give me the service or my money back is plain stealing. idk whether the door malfunctioned, the driver in front was daydreaming and missed their chance, or something else, but the workers (i think the owner) were unwilling to resolve the problem, just told me to leave and go back to wash, then once there told me told me to pay again.