I work in Williamsville and had a nagging issue that I could not identify. I brought my car to…read moreHettigs and they immediately identified the problem and also mentioned things that were needed but that they didn't try to upsell me on. He was very informative and honest and even said if I want the work done in the future they could do it. Super fast response time and I definitely left feeling comfortable. A mechanic can be a scary experience because you really don't know if they are being truthful. I would gladly come back to Hettigs

My family and I have been going to Hettig's for many years. They are always upfront, honest and…read morekind when it comes to car service. Unfortunately, trust is hard to come by in the auto repair world and it seems like most places are always trying to push maintenance that you may not even need. Hettig's is not like that at all. They will objectively tell you whether they think the proposed repair is worth the cost and give you a thorough explanation. The three main people you will deal with at Hettig's are all quite friendly. If you're anywhere near Williamsville, and are having car trouble I'd recommend Hettig's as an option to consult!

Good honest service. The owner is transparent and easy to work with. The work is solid quality.read more

Still loving this place! Service is still friendly, honest, and efficient! For a 12 year old car, I…read morewas able to go a long time without needing a repair after getting some work done previously. Now I needed two new power switches for my doors which weren't a bad price. I love this place and I'm never leaving! I've never had an auto shop so honest and do such good work. It still blows my mind. Stay away from the chains and come here.

Neighborhood car car is a family owned local spot you can trust in Williamsville Nee York. My…read morefamily has been coming here for years and they always are honest and fair. Support local businesses

Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

Very helpful with car troubles and good prices. Employees friendly and attentive. Would recommendread more

I have been taking my car to Bob and Don's for many years. I have only praise for Jim, the…read moreproprietor and the work I have had done there over many years. Honest, knowledgeable, fair and willing to go the extra miles for someone(me)who is NOT knowledgeable. Cared for my beloved Honda Fit and let me know when it was no longer safe. My new car will definitely be going there as well

Phil and staff at Sweeney's Garage are great and have been my family's auto repair shop for several…read moreyears now. They are the only place I TRUST for a fair and honest assessment and their professional quality work. They are knowledgeable, thoroughly explaining everything. They have consistently earned my praise, good people. Highly recommend! 5 Stars!

Phil and his crew at Sweeney's have taken great care of my family's cars for years. Highly…read morerecommended as professional, trustworthy, and customer focused!

They are a neighborhood shop. Have used them for several…read morecars over the years. They are honest and do good work. Prices are very reasonable. They don't make up phantom problems.

I can't say how happy I am with these guys. They are honest and straight forward. They have…read moreworked on my dad's cars and now mine. I am pleased with their work and would recommend them to anyone. Mike S

I had to have a lot of work done on my 2004 Lexus ES 330. Needed a new gas tank, straps, wheel…read morebearing, and back brakes. Premier did an awesome job on all of this and did everything in just a day and a half! Also, they saw a problem with my exhaust and fixed it for free. I really like this shop. They are highly professional and get their work done quickly. The price was very fair and they even fixed a problem for free. Everett and his staff are a great group of mechanics. I highly recommend this shop.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

Originally I went in for service on my tires for a slow leak & had a NYS inspection…read more Daryl at the front desk made it easy to drop off & pick up, no issues. More recently I had a slow leak in a different vehicle tire, we had purchased the tires and had them installed at the BJ's down the street because were "members", I tried to take the tire to them for maintenance & was unable to make an appointment. Although, I think the services would have been less expensive at BJ's I value my time more than sitting on hold for 25 minutes & never speaking with a single sole... Daryl & anyone that I've spoken with at this shop are very nice & don't request to do un-needed repairs and I trust them.

Daryl and his staff run a very efficient shop. They are…read morealways on point with communication on your car's status and do great work! Their prices are also very fair and he does not run a "hard sale"-always very personable. This is our Go To place.

All device is top notch and done correctly. I won't take my vehicle anywhere else. I've had…read morenumerous services here through out the years from oil changes to inspections to having another engine out in a vehicle. Always a fair price for great work. I def recommend! When you call ask for Jake and he will get you set up with an appointment.

Super helpful and fast. Was in and out with no issues and they fixed my problem right away. Great…read moreservice.