Good honest service. The owner is transparent and easy to work with. The work is solid quality.read more

Still loving this place! Service is still friendly, honest, and efficient! For a 12 year old car, I…read morewas able to go a long time without needing a repair after getting some work done previously. Now I needed two new power switches for my doors which weren't a bad price. I love this place and I'm never leaving! I've never had an auto shop so honest and do such good work. It still blows my mind. Stay away from the chains and come here.

Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

OMG...Scruggs on transit I love this place... They are so honest.. they don't try to sell you…read moresomething you don't need. I first went to them when one of the car dealerships said that the computer on my car needed to be replaced.. NOw any other place you would go would say oh yea you need that.. 2 hours after I dropped my car off I received a call from Scruggs telling my car was ready.. Said that I only needed an inspection and a new battery... nothing wrong w/ the car.. then i took my newer car to Scruggs on transit for an oil change.. i get a call back that i needed a lot of work done.. head gasket etc.. something you would think that the dealership would've taken care of...once i received the cost i was ready to cry.. they offered me a 3rd party lender.. YAYYYY!! that was awesome.. the people there are the greatest..Henry, Patrick, Carmine (he did the work on my car), Isabella.. I was treated like one of the family.. i will be going there anytime i need to have something done on the car.. you should go too.... THEY ARE THE BEST!! SO MUCH BETTER THAN THE REST!!

Very helpful with car troubles and good prices. Employees friendly and attentive. Would recommendread more

I have been taking my car to Bob and Don's for many years. I have only praise for Jim, the…read moreproprietor and the work I have had done there over many years. Honest, knowledgeable, fair and willing to go the extra miles for someone(me)who is NOT knowledgeable. Cared for my beloved Honda Fit and let me know when it was no longer safe. My new car will definitely be going there as well

Phil and staff at Sweeney's Garage are great and have been my family's auto repair shop for several…read moreyears now. They are the only place I TRUST for a fair and honest assessment and their professional quality work. They are knowledgeable, thoroughly explaining everything. They have consistently earned my praise, good people. Highly recommend! 5 Stars!

Phil and his crew at Sweeney's have taken great care of my family's cars for years. Highly…read morerecommended as professional, trustworthy, and customer focused!

They are a neighborhood shop. Have used them for several…read morecars over the years. They are honest and do good work. Prices are very reasonable. They don't make up phantom problems.

I can't say how happy I am with these guys. They are honest and straight forward. They have…read moreworked on my dad's cars and now mine. I am pleased with their work and would recommend them to anyone. Mike S

After spending way longer than I should have driving around without a spare tire, I decided it was…read morefinally time to buy a wheel, and looked around for a good place to get a tire. After a quick search I stumbled across premier car care. They had great reviews so I figured I'd give them a try. I stopped in without prior notice that morning, and was helped at the counter right away. They were able to order the tire I needed with same-day service. They didn't try to con or upsell anything, just asked me what I needed and what I planned to use it for. They found me a good deal, with the tire + mounting + tax coming in at about $165. I was able to pick it up same day. Overall this was an excellent experience. Highly recommended them.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

Daryl and his staff run a very efficient shop. They are…read morealways on point with communication on your car's status and do great work! Their prices are also very fair and he does not run a "hard sale"-always very personable. This is our Go To place.

So I had an emergency, got a flat tire. The tire was practically brand new. Two different Mavis…read moreplaces (Lockport and Wmsvlle) failed to repair the tire correctly. The third (Delaware Ave) replaced the tire, but failed to inform me that having 3 of one kind and 1 of another would cause my car's sensors to go crazy. In fact, when I went back to them with a malfunctioning ABS sensor they were ready to replace it for several hundred dollars. Well, I stopped at AutoZone and they said 3 out of 4 of my wheel speed sensors were the issue. So... AutoZone just saved me from wasting my money at Mavis. Now I'll be replacing two tires, because what Mavis should have said, IF THEY GAVE A DAMN, is that I should have two of the SAME TIRES on the SAME AXLE. But they didn't, because then they would have had to provide two tires for free, since they destroyed one. I'm done with them.