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    Thumpstar USA

    4.0 (1 review)

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    2 years ago

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    Bike Boys

    Bike Boys

    3.6
    (5 reviews)

    This place is absolutely amazing. The owner Alex is everything you are looking for in providing…read moregreat service. Out of all the motorcycle repair shops I try to find out here in New Jersey this is the spot to go to. Every problem I had they fixed it like it was nothing. They really get the job done . When you call they pick up in 2-3 rings. I never had one issue here. This is the ONLY place I will take my bike to. I highly recommend this place!

    Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

    East Coast Cycle Center

    East Coast Cycle Center

    2.6
    (50 reviews)

    August 21, 2024…read more I just want to mention how much I like dealing with East Coast Cycle Center in Bensalem, Pa. I purchased a new 2023 Can-Am Spyder RT Sea to Sky. It is their top of the line reverse trike. I dealt with Mike ( Sales Manager ) and had a wonderful experience, as usual. I have purchased 6 trikes from them over the years. I keep going back because of the great service and parts department. Anything I need they will have in just a few days if not in stock. I went there today and told them that the shock that holds up the drivers seat doesn't work. It keeps falling down. The service dept said they will order the part and will install it when it comes in a few days from today. That is what I consider good service and great customer relations. When I purchased the trike Mike gave me a free drivers backrest at no charge to close the deal. That's worth $359 plus installation. The backrest arrived 4 days later and they installed it immediately. A couple months later I noticed that the right front black inner fender broke off at the lower joint. They ordered the part and again it arrive a few days later. They initial charge was $277 for the labor. It might have happened as a road hazard where something hit it, but I don't know. Mike spoke to the service department and they didn't charge me anything. I will always buy from them and recommend them to anyone who is interested in a Can-Am Spyder or any other vehicle they sell. Kudos to the owner, sales staff, service department and parts. They are the best. Gordon L. Delanco, NJ.

    Great inventory to choose from! Employees are knowledgeable and Customer service is amazing!read more

    Cosmo's Indian Motorcycle

    Cosmo's Indian Motorcycle

    3.6
    (8 reviews)

    If I could select ZERO stars I would!…read more I was shopping for an Indian motorcycle and found a beauty at there location... 2018 Chieftan with Stage 2 upgrade and many other upgrades. I paid CASH for it, almost $18k, and was never even offered an extended warranty. If it was included in the jumbled paperwork I signed, it was NEVER voiced to me. Long story short, the bike is a P.O.S. I bought it in May of 2025... rode it around, planned a major trip in September and took it in for service and new tires in August. Almost $1k later I was told that one oil drain plug was stripped and could not be removed. WHY? I just bought the bike! They specifically told me the service was not due because they did it prior to me buying the bike... so what they were telling me is that THEY ruined the drain plug when they did the service on it! They gave me the bike back saying they "sealed" the drain plug so I could go on my trip and told me it needed to be brought back in over the winter to be fixed. Ok... then it got worse. 300 miles from home the engine failed. I put less than 400 miles on it before my long trip and was stuck in Carlisle, PA. I called... I texted... NOTHING! They ignored me. Mind you, during the purchase process my texts were IMMEDIATELY responded to and even after we communicated when I had questions... but now that I had a problem... NOTHING! I ended up paying for a Uhaul and completed my trip, because my buddy's bike was still functional - it was a Goldwing so of course it was still working great. I chose to not go to them or contact them after I got home because frankly, I would have left the dealership in handcuffs. I cannot believe a dealership would treat someone that way. And for the record... I bought ANOTHER bike, a black 2018 Chieftan Classic, to ride this season and go on my trip in September because that 1st Chieftan is not going to get fixed any time soon (I called dealers and shops, all of which told me they could not get it in because it was the riding season and they did not want to close off a bay to work on mine). Am I crazy? Should I have stuck with Kawasaki? I put almost 45k miles on my 2011 Vaquero and NEVER had a major issue with it, NEVER! I still have a 2002 Kawi Drifter that is in perfect running condition! I did all the maintenance on them and they never required anything out of the norm. Currently I am planning on removing the engine and inspecting the lifters/push rods. If I find nothing, I don't know where to take it... I am not going to pay in excess of $2,500 just to have the engine pulled at a dealer and looked at, that's ridiculous! I would have to pay an exuberant amount of money to get a bike in running condition that I put less than 500 miles on and already spent over $18k on!?! No thank you... Pardon my French but FUCK COSMOS and if this new to me Indian gives me problems I will go back to Kawasaki! Side note: Why did they close their Trevos location? They moved to Bala Cynwyd with another motorcycle group?!?!

    I Bought a new one!! I upgraded a bit to the 2024 Indian…read moreChieftain Dark Horse. I won't bore everyone with some of the unforeseen issues I ran into but believe me when I tell you that Cosmos made it right! Love Cosmo Indian Motorcycle. David, Shawn, Bill and everyone at Cosmo's knows how to treat you right. Couple years fellas I'll be coming for the ROAD MASTER or PURSUIT!!

    East Coast Cycle Center & Honda

    East Coast Cycle Center & Honda

    2.9
    (15 reviews)

    So, since high school, I have wanted a motorcycle, but life, bills, work and family obligations…read morenever gave me the time to ride, let alone the free cash to buy one. When my wife retired, she had some time due to her, and decided we could spare it. Soooooo..... Remember back at Easter time, I broke my leg? The LAST thing I wanted was to have to hold up a two wheel, 800 pound bike with a leg which occasionally gives me trouble. After much deliberation, we decided a Trike configuration made the most sense. Enter East Coast Cycle. I contacted Juan Hernandez to see if a 2023 Can-Am Spyder was still for sale. It was. Friendly, VERY knowledgeable about the various models, he was more than accommodating. When I walked in yesterday to pick the bike up, it was shined up, fueled up, and ready to go. *EVERY* employee who I interacted with were great, and ALL went out of their way to not continue on their way before making sure there was nothing else they could do for me. I'm a bearded old guy with a scraggly beard, many places would dismiss me. They offer a wide range of services, I'll update as I use those. Have fun riding!

    Terrible absolutely terrible , they sold me a switch boat that never worked and it was at their…read moreshop the whole summer. I finally decided to stop making payments and now I have to deal with the aftermath of it. They never were responsible for anything they had no answers and basically just told me to talk to the manufacturer, the manufacturer never did anything to help as well . It was a losing battle . I would never recommend this place for any business

    Thumpstar USA - motorcycledealers - Updated July 2026

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