I was heading to Arizona from Palm Springs, CA to tow an RV from the police impound and…read more I hired this company to do the job. During my trip there I was involved in an accident, hence needing to tow my own vehicle. This company came through and it was 2 days before Christmas. They took my vehicle to a secure location and drove me to a rental place. They also towed my daughter's RV to a secure location. Three days after, they towed my vehicle to the car service place. They showed extreme compassion and professionalism. I would HIGHLY RECOMMEND this company for all your towing needs around Phoenix area!!!! I would definitely give 10 stars!

I was waiting for over 3 hours for road side assistants and when I called to check on the status of…read moremy tow the representative over the phone was extremely rude. I have never had to wait this long for a tow truck before and never felt so disrespected by a service provider that I pay my hard earned money to. I would never recomend this company to anyone and am cancelling all business with them asap.

Jason was great! My car had serious damage but he prevailed and made sure it was done right. I have…read morea wrinkle but it could've been worst. I will work with him again. Highly recommend.

Our car was at the shop for 8 weeks when we were told it's be 2. We needed 1 door fixed and 1…read morereplaced, and the owner offered to eat the deductible and fix our fender. When we got it back, our back window had been broken and was not returned, the window doesn't even work, the door is missing the remote lock button, the doors don't line up correctly, and the paint doesn't match and has awful runs. I tried to be very understanding with extenuating circumstances and whatnot, I tried to be understanding that there was clearly more work than they'd anticipated, but I made it clear I'd be willing to pay for the addition work needed and speak with our insurance company to fix the damage done to our car. We were told not to worry about it, and got our car back after 8 weeks in the middle of the night. It wasn't until later, in the daylight, that we could see how bad the paint was and that the window had been replaced and was not tinted. We later learned about the window not being functional at all. I'm, at this point, worried about what else I will find wrong with my vehicle. I don't know if the company is even still in business, as they deleted their Facebook page which was our primary form of contact.

Very very very rude, just called to find out pricing and how much it would be to take a truck from…read moreplace to place and all I got was rude replies. How are you going to have a business when I call for info and I get rude responses? It was an man who has little to no patience with any question I had to ask. Why have the job?? Ridiculous 10/10 don't recommend.

TLC Towing was called to come to my aid after another towing company failed to arrive after 3…read morehours. TLC Towing gave an accurate ETA of 45 minutes. Rich Kilbourn of TLC Towing showed up with warm smile on his face and a great attitude. He was very professional and triple checked everything to ensure safety. He even pushed my car into the parking space and stayed with me a few minutes to make sure my car started to charge again. A HUGE THANK YOU to TLC Towing and Rich for coming to my aid in a timely and professional manner. Thanks for doing a great job!! ;)))) I wish TLC Towing all the success in the world.

I had a complete electronic failure in my jeep rendering it undrivable leaving me stranded in the…read more100 degree phoenix heat ... after hours of trying to get my Tesla insurance to even acknowlledge that I had roadsiude coverage (HOURS!) - I finally was able to get the referal number to your Sub City Towing. The representative was very very nice, kind and helpful and the company handled this quickly, compassionately and professionally - and without making me wonder about the details. When the towing guy "Duane" came (very quickly!) - it was with good notice and communication. Duane was friendly, professional and fast. It was a long trip home and he realized I was probably frustrated and tired and allowed me to unwind and relax during the trip. Dropping off my car was fast and professional. Every aspect of dealing with Sun City Towing and the people was a pleasure and the bright spot in an otherwise difficult day.

I was quoted an hour wait for a tow and made it very clear to my insurance provider AND the…read moredispatcher that I was already low on gas. Instead, I waited over two hours in 112-degree heat with no communication, no updates, and no courtesy until I reached out. When I called to check on the status, I was met with immediate attitude. The tow truck driver, Mike, cut me off mid-sentence, told me it wasn't his problem, and dismissed my concern entirely...when all I wanted to let him know was about my gas concern so he could come prepared. To make matters worse, he didn't hang up properly and I overheard him mocking me (with his female friend who was riding along with him) for staying with my vehicle as if it was ridiculous for me to want to stay safe, in AC, and protect my property especially when I am not close to home and have no one to come get me. Regardless, it's my right. Delays happen. I get that. But the lack of professionalism, compassion, and basic human decency in how I was spoken to is what makes this experience unacceptable. The entire time, both of them were smoking with lit cigarettes near me and the vehicle. The only reason this review is getting 2 stars instead of 1 is because the driver at least correctly identified a missing cap on the shift linkage bushing so I could explain it to my mechanic. Still, that doesn't excuse the complete lack of professionalism, communication, or respect from start to finish. I would think twice before relying on this service.

Polys Towing did a great job. He used his flatbed tow truck to get my 4wd truck to the shop and…read moreeven arrived early to pick it up which really helped me out a lot cause the shop is busy and they wanted it as early as possible. His rate was very reasonable.

Thanks Poly for being readily available to get our vehicle to our mechanic across town. Your…read moreservice with a smile was appreciated. Pricing seemed to be fair.

Requested a tow at 10:30 pm on a Friday night. Blew out two tires and wasn't able to move the…read morevehicle at all. A technician was out to me within a half hour, and I was home within the hour. I called these guys out of frustration waiting for AAA for over two hours and I'm so happy I did. The team was very easy to communicate with, and followed my parking instructions when we arrived at my neighborhood. Very pleased with the service.

A HUGE THANK YOU TO JAY OF ELITE TOWING!! My 2021 Tesla…read more"died" on Thursday, a very hot day, in the Walmart parking lot. My husband called Tesla, who sent Elite Towing with the necessary flatbed tow truck to rescue me. Jay worked VERY hard to try to get juice from the dead 12-volt battery, but it was just d-e-a-d. It was then NOT a simple matter of hooking Tessie up onto the flatbed, because parked cars were blocking her on both sides and in front. Coincidentally, another person had called for a tow truck for her car, and the driver of that tow truck, from another towing company, helped us with getting my car out of the wedged-in location. Jay deserves huge thanks for enduring the heat and getting the job done under tough, HOT, circumstances!

I had a Class 7 truck break down while making a local delivery, and Driveway Towing handled the…read morerecovery right away as soon as I called them. From the first call, they asked the right questions about weight and clearance, which told me they were familiar with heavier trucks. The tow truck came ready to do the job and didn't have to make any changes. The driver worked steadily and kept me informed during hookup and transport. Pricing was explained clearly and reflected the size of the vehicle. For large truck towing, the service felt practical and professionally managed.