The most horrible company to rent from. Never rent 6611 41st Ave. the repairs will not be done. In…read morethe winter rat infested. They will not help. The owner is cheap and raises the rent to the max for upgrades. We almost fell through the bathroom floor and raised the rent $300 a month because he had to fix it.

DO NOT rent from them or use their services. They have zero integrity and will rip you off.read more

I highly endorse OlyRents' Landlord Services. They are…read moreproactive on maintenance, but conservative on costs. Monthly statements and accompanying newsletters keep us informed of our properties but also apprised of relatable proposed state legislation, etc. They are easily reachable and knowledgeable. The provided year-end tax statement makes income tax time a breeze.

Everyone I talked to was extremely unhelpful and borderline rude. Tons of the properties are…read morefalsely advertised. We applied for properties that advertised as accepting large dogs, only to be told that our 60 pound lab was too large for the "large dog" accepting homes. After asking what their definition of a large dog is and asking if other properties would work we were promptly ignored. Falsely advertised eligibility, pocketed our app fee, then ghosted us. What a company.

We've both bought and sold a house with MVP. Excellent service, communication, and knowledge. If…read moreyou need a realtor, go here.

MVP Realty has been the property manager for our Tumwater rental house for 5 years. We have been…read morevery happy with their service! The vendors recommended and used have been professional, efficient and reasonably priced. Matthew and company update us regarding any issues and he just checks in with us to see how he can help. We interviewed two property managers, and are very happy with our choice! We highly recommend MVP.

Summary: horrible communication, buys positive reviews, lying to tenants, predatory practices, rude…read more If possible avoid this rental company. We had an average experience when we lived in the rental; any good experiences we had were directly from Terone (maintenance staff). The issues started when we were given a 60 day notice to vacate because the owners decided to sell the house. We had just received a lease renewal the day prior. After we got the notice to vacate we were told they could help us with anything we needed since they terminated our lease. We were then ghosted for about 30 days by Mike Pratt and John Olnick. During those 30 days we found a new place to live and had moved out. We had hoped to terminate our lease early since we found a new place to live, but couldn't as we got no response from Greene, specifically Mike Pratt. We then had to pay rent for the 30 days we didn't live there. No negotiations or even willingness to talk to us. We were also told we didn't need to complete certain cleaning tasks during move out because we only lived in the house for 8 months, then those cleaning tasks were taken out of our security deposit. This company buys fake reviews from other property managers in Texas, will take all your money for a shitty rental, and will find a way to scree you over. There are better property management companies in Olympia than Greene.

Mr. Dean is a wonderful to work with, and very professional…read more I had some challenges in the beginning, but that changed when Mr. Dean started managing the property we were renting. He was very helpful, and knowledgeable. The property was okay.

"DO NOT RENT 1012 David St SE Lacey WA 98503" from these people. The owner and his wife are woman…read moreand child beaters. This property management gave him and his wife keys to my rental where he physically assaulted me and my 7 year old daughter. Worst property management around rent at your own risk. First off the owner Cindy is a B**** and is extremely rude. They gave the home owner the keys to the rental before even giving me the keys. The homeowner had access to the rental while I lived there. He physically assaulted myself and my child then Cindy and her god awful team turned around and tried to blame me for it. I already had PTSD and these people made it 100x worse. I hope these people rot in their own hell for what they put me and my kids through. Good luck renting from them. I wish I could have given them no stars. I added the pictures of the closet the owner threw me through, the keys to my car he threw against the wall to break so I couldn't leave and some of the bruises from him throwing me around my own bedroom. Then they tried to make me out to seem like I was insane, so rent at your own risk and I pray you don't have the same experience as me. You can ask all the neighbors they will tell you the same thing. They also like to kick people out to place friends and family in there so don't plan to stay long.

This agency is an absolute joke. I would 100% recommend not renting from them. I rented from them…read morein February in a last-resort situation and was completely taken advantage of. The front door is broken and has never really been able to lock--it's almost falling out. The door frame was clearly kicked in before I ever moved in, and the lock has fallen out multiple times (which I had to replace myself). At this point, the door has fallen off its hinges entirely, and I cannot lock it. The garage door doesn't insulate, the front door doesn't insulate, and there's black mold in the house. When I first moved in, one of the heaters wasn't working, and it still hasn't been replaced. Requests to Cindy, the so-called property manager, have been ignored. She even told me to my face, "Well, you couldn't find anywhere else to live, so that's what you get." Instead of addressing any of these issues, she comes around every couple of months to snoop and "inspect" but never fixes a single thing. Because of the poor insulation, frogs have gotten inside the house. The stove looks like it's from 1960 and barely works. And when I put in maintenance requests, I was contacted not by a real contractor, but by the homeowner's personal handyman. When I asked if he was certified, he admitted he wasn't--he's just "a guy." So essentially, they're sending random people to do repairs instead of licensed professionals. Honestly, I might as well just call my neighbor over to fix this stuff myself. This agency will not take care of anything, but they are quick to take your rent money and show up to be nosy. If you're thinking about renting from them--don't.

So far, not at all happy with my experience. At the get go, they seem informative and helpful. But…read moreonce you sign a lease, the going gets tough. We were supposed to move into a home, it's the day before and still haven't received any information or communication. We are moving from out of state and it's pulling teeth to get help from them! They are going to "check everything" the day of and text us a code to supposedly get into the home. So even though we are paying for tenancy starting at midnight, we don't get any information until late in the morning we are supposed to move in. We are homeowners and also own several rental properties and would never treat our tenants in such a manner. We will see how the move in goes. Might be finding a lawyer if the garbage continues .

I would like to give a big thank you to Jeri Snyder for always being available to answer our…read morequestions and help when needed. Jeri is the best!!!!

Jana Ross with Better Properties DuPont made buying our first home a fun, no sweat experience! She…read morewent above and beyond in making sure we were well informed each step of the way. She advocated for us in getting what we wanted in our first home and we knew she had our best interest in mind! Seriously an amazing home buying experience!

Jana Ross earned her five stars from me and my family. She understands the difficulties in moving…read moreand purchasing homes that many in the military face, and she was willing to do the extra work to ensure we were well taken care of throughout the process. She took videos of the house we purchased since we were unable to travel to Washington, she attended all appointments and inspections, she provided sound advice throughout the negotiating process, she went out of her way and continued to help us out--even after we had purchased the home--until we were able to move into the house. She's a hard worker, responsive, knows the area (I know cause I know the area too), and I would recommend her to a friend!

I can't recommend MVP Property Pros enough! They've been managing my rental homes in the Lacey area…read morefor the past 5 years, and as someone who is active duty military, they've made the process of being a landlord completely hands-off for me. Honestly, I wouldn't be able to do it without them. They handle everything--advertising, marketing, tenant screening, contracts, maintenance, repairs, and even solid recommendations when something bigger comes up. One huge plus is that they have an in-house handyman who can take care of a lot of the work for a fraction of what outside contractors would charge. Come tax season, the year-end tax packet they provide takes so much of the headache out of filing. On top of that, their sister company has been my go-to realtor, helping me slowly grow my real estate portfolio. Most importantly, they're just great people--professional, responsive, and very connected to the local housing community. If you're looking for a property management company you can truly trust, MVP Property Pros is it!

I recently moved out of one of the properties that they manage in Olympia. I cannot speak for the…read moregroup itself but this review is specific to the 1 manager I had the displeasure dealing with...Trish Delph is a "car salesman." When my wife and I where looking for a place before relocation to Washington, Trish was very engaged and helpful up until the point we committed and rented the property. After that, I could not get adequate/timely response from her. I am still trying to get remedy/closure from a request submitted the end of October. In a customer service business, she is missing the customer service portion! If you rent from them, avoid her if you can!