Summary: horrible communication, buys positive reviews, lying to tenants, predatory practices, rude If possible avoid this rental company. We had an average experience when we lived in the rental; any good experiences we had were directly from Terone (maintenance staff). The issues started when we were given a 60 day notice to vacate because the owners decided to sell the house. We had just received a lease renewal the day prior. After we got the notice to vacate we were told they could help us with anything we needed since they terminated our lease. We were then ghosted for about 30 days by Mike Pratt and John Olnick. During those 30 days we found a new place to live and had moved out. We had hoped to terminate our lease early since we found a new place to live, but couldn't as we got no response from Greene, specifically Mike Pratt. We then had to pay rent for the 30 days we didn't live there. No negotiations or even willingness to talk to us. We were also told we didn't need to complete certain cleaning tasks during move out because we only lived in the house for 8 months, then those cleaning tasks were taken out of our security deposit. This company buys fake reviews from other property managers in Texas, will take all your money for a shitty rental, and will find a way to scree you over. There are better property management companies in Olympia than Greene. read more

Mr. Dean is a wonderful to work with, and very professional. I had some challenges in the beginning, but that changed when Mr. Dean started managing the property we were renting. He was very helpful, and knowledgeable. The property was okay. read more

James and Lisa are great to work with. I do mortgages for a living and have worked with numerous management companies trying to get rental ratings for my clients, and often times it is hard to get cooperation. Not only are they great to work with, they are easy. In addition, my clients had rented from them for over 3 years. They stated that anytime they had issue with the place they were renting James was on it, responsive and always nice. Being kind is something I practice, those words went a long way with me. read more

Totally mishandled our buisiness. We had a showing on a Wednesday liked the property. We're told to fill out the application on line. Did that. Paid our back ground checks for both of us totaling $84.00 that night. Then we waited and waited with no contact. Monday afternoon we are informed we are approved. Planned on taking security deposit over Monday evening only to find out someone who applied after us got the residence. These people do not realize people work for a living. I feel Anastasia owes us our background fee back and needs to explain the process better. We feel totally betrayed by this company and will not use them again. read more

I was paying for their services via my landlord of 5 years after I bought a house and was required to cover the cost of a property manager to get out of my lease. I spoke with Sue Smith from this company three weeks prior to moving out and informed her she could bring potential renters through while we still occupied the house. I suggested that they put a sign in the yard and she assured me they wouldn't need to. A week after they posted the property on the website, I received a call from someone else at Greene asking me when I was moving out and when they could show the house. I repeated what I had told Sue, that they could show the house at any time, and still didn't get any showings. A week later I called Sue and inquired as to whether there was any interest and she said yes, lots of interest, and asked when they could show the house?! I told her, again, any time. Up until I moved out, they never booked a walk-through. I called Sue after I moved out and asked again if there had been any interest and she was rude and curt, even after I reminded her that I was paying for her services, not the landlord. They were in no hurry to rent the house, sloppy in noting that they could show the house while occupied, or they were dishonest when they said there was a lot of interest. My landlord had to lower the rent to find a new renter. read more

Greene Property Management was helpful with finding a place for me to rent. One of their staff worked with me over the phone to narrow down a few places I was considering, and took the time to show each of them to me over the course of an evening. I found a rental that I love and was able to submit the paperwork the next day. The approval process only took a a few days. Thanks again! read more

Very attentive and friendly staff. You won't regret going through this company in Olympia.

Photo in main office: White family of three sitting on driveway rock wall in front of nice looking house states: "We abide by a code of ethics: Integrity" I just went to the Greene Realty office to pickup my security deposit from my old rental which I received 100% back. I took this photo in their lobby and a receptionist asked what I liked about the picture. I told her the irony of it. She looked at me like a deer in head lights and asked, you didn't have a good experience? I told her no, and mentioned the property manager's name. She recommended I speak with the owner. I told her that he and I have a very close relationship for a tenant and the owner of a real estate company. I would not have had such a close relationship with him if a good friend had not told me about the Washington State Tenant's Union months ago when the behavior and threats of the manager started to weigh upon my shoulders. Upon speaking with the Union, I learned what my legal rights were, and as I was moving out and the property manager and secretary were trying to make things difficult for me once again, I spoke with the owner about the property manager's and secretary's unethical, if not illegal, behavior towards me. If I had been in my 20's I would not have had the life experience necessary to stand up for my rights, and it would have been a battle of egos that I would have lost because of my reactionary and rebellious nature. But, having owned a house for 16 years, and being a 46 years old, a professional teacher, a parent of two, and a human being who knows the difference between right and wrong, this experience allowed me to learn what my legal rights are and stand up for them in a way that I have never had to before. At first my voice shook. Now, it's calm demeanor had people telling me there is no way you'll get 100% back. That was very irritating because there was legally no reason why I should not have gotten my complete deposit back. Which brings me to my point: QUESTION AUTHORITY! When your gut and instincts tell you something is wrong, trust that! But learn what your rights are or you might get taken advantage of like I almost did. Now that my move is complete (except for unpacking), I feel a lot of relief. And I am so happy in my new pink house! So far, Hometown Property Management has been wonderful. Exactly what I told Greene Realty: If you had wanted me to maintain a quality baseline for the home and yard, then, that is how you should have presented it to me. Threatening to evict me if I did not do work on the yard that should have been done prior to lease signing, (that is what baseline presentation means, the presentation of the house and yard upon lease signing) is not only wrong, but laws protect me (the tenant) from being taken advantage of by property managers. I chose to do the work anyways, because he was going to hire a crew to do it and make me pay for it. It was after I did all the work that I actually called the tenant's union and they told me that I have ZERO responsibility to IMPROVE the baseline. The property manager offered to pay me for my work if I maintained the new baseline, taking advantage of my ignorance of my rights. (unethical for sure, and most certainly illegal). Once I discovered this, I called the owner of the realty company and he met me and the property manager at the house and we went through the whole story I just went through with you. At some points the owner tried to do the same thing, saying I was responsible for making sure the moss doesn't get worse. I told him that the moss was there, and half the grass is dead, and the expansion of moss is not to be attributed by my refusal to accept responsibility for that, but to be attributed to the fact that upon lease signing, half the grass was dead and covered in moss. BASELINE: do not forget this term if you rent. Take lots of photos. In the end, the owner told the property manager to do his job and stop blaming me for his lack of care and attention to the property he is contracted to manage. When I moved in, the lawn was 6 inches high. I told them, as far as I'm concerned, I have no legal obligation to even mow the lawn before I leave (which I did not) . They said, "will you maintain at this level?" (the baseline I improved). I told them we'll see. Thank you Washington State Tenants Union! If you are having problems with your landlord, call the Washington State Tenants Union. They will help you navigate your lease and your legal responsibilities and will also help you understand your legal rights! "Tenants Rights Counseling The Tenant Education Program helps tenants get the knowledge and skills to keep themselves and their families safely housed. The TU provides empowerment-based tenant counseling, education and assistance to help tenants learn their rights and take action to resolve housing problems. Trained non-attorney Tenant Counselors offer free phone and walk-in tenant counseling services to assist people with question read more

So far, we have received an excellent service from Greene Realty Property Management. Since November, 2016 they are our property managers, and Mike Pratt, as well as, Anastacia Sokolik have provided a courteous, a very professional, but most of all, excellent service. My husband and I are completely satisfied, read more