I would highly recommend this company. Boe was easy to communicate with and professional. I will…read morebe using them again for regular servicing of my furnace.

On November 19th I called Draft Air at the suggestion of another firm that no longer services hot…read morewater residentail heating. Bo and I spent 20 minutes discussing ideas when he offered to come to my home 30 miles away. He arrived about 4 and then spent almost 4 hours patiently checking and testing various components. He was very thorough. The fundemental problem appeared to be far more air in the system and an incorrect setting I had made a few days ago. WHen he left, the heat was returning and he provdied me a list of some components that my 28 year old system needed to have replaced. None of which he does. THe bill for this was more than reasonable. So, for a very good cost I received excellent response, thorough problem -solving, problem resolution , a followup text about our heat and absolutely no hard sell about replacing parts. This is the kind of wonderful service that seems increasingly rare. I highly recommend that you call Bo with your HVAC issues.

I got a quote from Narrows, Costco- Brennan, Pacific Air, and Tahoma Comfort Systems. Tahoma…read moreComfort Systems seemed less like salesmen and more into being honest about what we needed. The guys also seemed very knowledgeable which gave us a boost of confidence about the work that would be done. The quote fit well within our budget. Shawn and his crew did a great job getting our furnace and AC up to code etc. They dealt with the difficult ductwork issues in our crawl space to improve airflow to colder parts of our home. Now the air flow is much better and we are very comfortable! My neighbor is now getting a heatpump and updating his furnace too through TCS. Tahoma Comfort Systems went beyond what any other installers would have done and we are happy.

I messaged this company here before I hired their services. This was the 3rd company I had called…read morefor my hvac issues. I explained as clearly as I could what the other 2 had said before they gave up on it. So they would know going in, that this was going to be a difficult fix. They assured me they wouldnt give up, that they would keep on it until they fixed it. Well 2 stars not one because Keith gave it his best effort, but inevitably gave up. He stopped responding to my texts, and when I called the office to see what was going on, they said that the fan that was ordered to replace mine, was incorrect, and if I wanted them to still fix it, I'D HAVE TO FIND THE FAN. Well I emailed Goodman (the maker of my unit) and they refused to work with me because I'm a home owner not a company. Basically this company gave me the run around for 3 months. Now 7 months into trying to get this damn thing fixed, and the new company i had to come in after Tahoma says theres nothing wrong with the fan. Tahoma also charged for an hour of labor, and the cost to determine what was wrong with it. (And watch out! They'll charge for an hour of labor to order your part for you as well! They only refunded that after I complained that they never quoted that before charging me) However they could never tell me what was wrong with it, and it never got fixed. Keith was great though, well, until the company told him to stop replying to us. It's OK to admit you don't know how to fix something, just tell us before we're trapped in this oven of a house in the middle of summer.

Just have my water heater replaced and Installed today,services was satisfactory price…read morereasonable.Robert and Lisa very friendly couple I enjoy talking with them,Highly recommend their services.

During the coldest days of the year, my furnace went out in the middle of the night. I have three…read moreyoung kids I luckily sent to their grandmas. I called around and of course the large chains were busy, and it would be a few days. Or one would charge $375 just to come diagnose. I posted asking for any other recommendations in a local Facebook group and someone mentioned Bob with Rise Up. I called him and he was so genuinely nice. He said he thought he could come check it out later same day. He made time after a very busy day, and I needed a fan motor. Someone was smiling down on me because he had the motor on his truck (he just put it there this morning after having it in his shop for months). He spent 2.5 hours repairing my furnace, and I won't have a second freezing night. His price was more than fair based on what I see online and what others quoted. He was professional, and so very kind - as a woman with no clue about furnaces he took time to explain things and give me all the info and choices. My furnace is on its last leg so when o get ready to replace later this year I will be calling him.

My furnace went out on a chilly Sunday, I called Rise up Remodeling LLC and spoke with Bob, he came…read moreout the next day. He diagnosed the issues, no power to the furnace, he restored power and serviced the unit. The furnace works great again. I highly recommend using Rise up Remodeling LLC for your HVAC issues. Quick, professional & very trustworthy service.

A half star is too good! My interaction with this company is…read moreappalling! Their salesman/estimator Mark Shingledecker brought the Diakin brochure I have heard of the product and comfortable! Well after his crew rushed in and slapped this installation together well not exactly together over the last five years I've had no less than eight technicians out, trying to revive this dead heat pump and furnace! Well, it was a bit switch and I'm not even sure they installed a new unit. There wasn't none of the typical packing materials in sight and it was a Goodman brand owned by Daikin. It's a lower quality today almost 5 years later. I have a new heat system in my home and the wonderful company AC electric service hold off the old one Dr Cool's company employees put this gigantic heat pump outside the bedroom wall it's not very quiet and the furnace they put in the attic was above my bedroom ceiling isn't rattled and hummed heat or cool lots of sleep disturbances over the last five years! The city and the GENERAL CONTRACTOR Tyson Sonnenberg TIMBER COAST CONSTRUCTION and his business partner Neil Whiteley, Ross between the two of them they have 62 a.k.a.'s why would a man in his early to mid 40s need 29 of them and I ask you why would they be allowed to participate in a GOVERNMENT PROGRAM (to assist use that word lightly) Homerowners of moderate means,senior citizens and the disabled. I have Parkinson's disease not only was their crew disruptive messy. The companies came out, witnessed in photographed the kinked and folded ducting!!!!! the unit that I was overcharged for and over sold was large enough to cool a 3000 ft.² home. My condo is a 700 ft.². I did not do the usual research when I hire people contact state verify their own license the bond in their insurance before they walk through the front door because I was assured by the city employees that run this show called benefit They were vetted. In fact I had another contractor lined up Mercurio's to do the installation and they refused. Oh, there's more than one reason for that. I was let a stray the funds for this program comes from HUD Housing and urban development! The people's money

These guys are phenomenal. While having other crawlspace work done, it was discovered that our…read moreheating ducts were in extreme disrepair. They came out, inspected the crawlspace and provided videos and bid for complete repair. They were able to schedule us quickly, and finished the job within a week, each day, providing updates and pictures of the progress. We were extremely pleased with the quality of work done by Dave and his team. All of the ducts were replaced. Reconnected,reinforced to the Joists. Beautiful job. We highly recommend Dr. Cool and Heat. Fabulous work at competitive prices

Fine Hvac was remarkable. The Company replied back within moments. When evaluating our issue, they…read morewere very patient explaining our system and made us understand what needs to be done. But what's important was nothing had to be "now' giving us time to think. I would Highly recommend this company for their Honesty.

I came across Fine Hvac when I was driving down Yelm Ave and saw a sign on a telephone pole. We…read morerequested an appt either a Saturday or Sunday and got a text back in reasonable time that they were able to come out on Monday as requested. Unfortunately due to circumstances, they had to come later than scheduled, but they were very communicative via text to update me on where they were. One of the owner Nate and his son Jaden showed up and spent a lot of time assessing our issue (issues with heat and wanting maintenance) and doing what they could to resolve the problem, even when it was dark and cold. They made an appt with us to come back at the end of the week in the daylight so they could assess a few more things. The second time he came with his son Jace, who works alongside his dad. They spent a lot of time with out and gave us a lot of good information to know. They were able to do what they could, but they will need to come back out in the spring to see if we have any leaks. We got our invoice fairly soon after services were completed. They charge a fee for coming out and assessing the problem as well as any services completed. For the two days they were here and the refrigerate they put into our system, our bill was $384. Great small and new business (they only opened in May 2025), but Nate has many years experience! Happy to support them and would definitely higher them again.

I love this company!! Infinity helped us install a heat pump in our studio this past July and it…read morewas soooo nice to have AC during the record heat we had this summer; now we have lovely heat blasting since the weather's turned chilly. Ken did a outstanding, professional installation and I was so pleased that I, as well as a neighbor who also had a heat pump installed after seeing mine, have been singing the praises on our local NextDoor ever since. So yesterday I discovered our rental house's gas furnace wasn't working. When DH tried tinkering with it and became cantankerous when it remained broken, I immediately thought to call the cavalry - Infinity Heating. Ken answered promptly and although he was tied up with another emergency, was able to fast track my appointment for the next day. Fortunately, DH hadn't effed things up too badly by the time Ken arrived. He quickly diagnosed the problem, replaced the thermostat, replaced the fuse, scolded us good-naturedly about the disgusting clogged air filter and THEN came over to OUR house to provide an impromptu diagnosis as to why the gas fireplace is malfunctioning. Well, he was here for about an hour and a half and I don't even want to tell you what he charged; it's way too little and he still needs to grow his business and support a family. But you know, Ken's that kind of a person. He's got a good heart, is honest and does beautiful work. I can say without hesitation, you'll want him to be the go-to guy for all your HVAC needs, too. Infinity Heating is aptly named because I plan on using them forever!

Response to my inquiry about making an appointment was very quick even though it was a Sunday. (I…read morecontacted the company online) I called the company phone number early on Monday morning and they were able to give me an afternoon time slot. Matt came to our home and diagnosed and added refrigerant to the system. He was very considerate and professional. Apparently, there is a slow leak so we may have to spend more later to find/fix the leak. I will definitely use them again.

Highly recommend this company. they were able to work around my busy schedule and get a tech out…read morequickly. My heat pump went out in the height of summer and on top of the that, it was an old unit that parts aren't made for anymore. They were able to source the parts and get it repaired quickly. The tech (Matt) was respectful and knowledgeable and the admin team was easy to work with through the invoicing process. I will come back to them for any of my heating/ac needs in the future.

At first I was please with Eatonville Heating and Cooling Isigned up for their service plan,…read more11/26/25 for my geothermal (heat only) and A/C pumps. In Dec I needed my geothermal checked, it was low on refrigerant, Matt added some. Then I noticed in January that some oil had leaked out and I was told that the existing oil had to be measured to insure the correct amount was add, this made sense. on 2/28/26 the woek was accomplished plus by Devon and Matt serviced my A/C pump for the up coming season. At this time I was very pleased with the work and even recommended them to my friend that needed a new heatpump and furnace, he hired them. I also ask Matt about placing my other mini split heatpump on this plan at an additional fee or starting a separate plan, he said he would discuss it with his wife. I mid March he had not replied I called and ask again about the third pump and was told the same thing, he would ask his wife. Thi was the last time I talked to anyone from the Company and I don't know why. In April I called and requested a call back no response. In May I sent an E-mail no response. June I sent a second E-mail no response. July 2 I sent a registered return reciept letter it was picked up. I have now cancelled my service with them. I don't think this is the way to treat a customer that has even reffered other clients to you.