Do not use 2 sons Plumbing. This company and its employees are terrible. They do not know what they…read moreare doing. Two weeks on a plumbing job that should have only taken 2 maybe 4 days at most. for over a week now more than 7 days they bring in 4 and more of their trucks and vans blocking driveways. When asked how long it going to take them to finish the job. They just smile at you and say nothing. Plus they are RUDE.! They act they they just do not care. That is why I'm posting this.

My Heat pump HVAC system that was only a year old quit pumping AC on a really HOT day with holidays…read morecoming! The original installer was no longer around and it turned out they had made some mistakes in the installation causing the breakage of a part due to water and dust in the coolant because there was no filter dry installed. It was not an easy thing to find because it looked just fine at first. I had 2 other companies over to try and fix it but they could not find what was wrong and more or less abandoned me. Then I found 2 sons and I am so glad I did. 2 SONS sent Steven over and he really knows heat pumps. He went through the entire system very carefully and finally found the problem.....which he fixed beautifully. He went above and beyond helping me and trying not to cost me too much money. I can't thank him enough. And Debbie in the office was so helpful too. When she knew I couldn't take the heat due to a stroke, she made sure I got help right away. A big thank you to 2 Sons! Great company!

Platinum Plumbing handled the full gut remodel of our 3,676 sq.ft. Edgewood property, overseeing…read morethe entire plumbing system from start to finish--and absolutely overdelivered in every aspect. This was a highly sophisticated project that required completely redoing the plumbing, and they executed it with precision, professionalism, and integrity. Colton was my main point of contact, and working with him was a breeze. He walked us through the pricing breakdown in great detail, helped us save money in areas we hadn't even considered, and made what could've been a stressful process feel smooth and manageable. Special shoutout to Nate and Joe--both of whom played an instrumental role in the success of the job. The entire Platinum Plumbing crew is top-tier. They're a team I would recommend without hesitation, day after day, and one I'll personally continue to stand behind and hire for future projects.

If I could give them a minus star, I would. DO NOT do business with Platinum Full Service Plumbing-…read morespecifically Colton. They are unreliable , unprofessional and do not complete work., as agreed. I hired them to repair a main line that burst and they did not follow through to have the work inspected by the City of Tacoma. They refuse to respond to my attempts to resolve the matter and now I will be taking legal action.

Update on second call! This time Brian came out, if you remember from the first post they had to…read moredescaled our Rinnai tankless water heater. According to Brian and many others, it's the best on the market. So, after the descaling we had low water pressure and we were still getting intermittent hot water and our unit was flashing a code 63. Code 63 means the water flow is low and a few things could be wrong. The number one issue was after descaling the line needed to be cleared from the little catch baskets. They did their part but more gunk from the descaling needed to clear the pipes. So, Brian turned the water off and pulled the little catch baskets again but only one had stuff in it and may have been the problem. But what really was the problem was our shower heads. Brian and Eric recommended we pull the pressure plug from the shower head. While Brian was here he gave great advice on codes for our Rinnai and the quality of water in our area. Our water pressure was much better but we were still getting intermittent hot water. So, following Eric, Brian and YouTunes advice and we pulled the pressure plugs from the shower heard. Now the water flows like the Snoquaimie Falls, hold smokes! But you know what, the water stays hot with no issues!!! So, if you're having this problem pull the shower head first plus and that should fix the problem. The cost for this was $0.00!

I rarely leave negative reviews, but I believe other homeowners deserve to know about my…read moreexperience. I hired All-Purpose Plumbing to clear an emergency main sewer backup at my rental property in Tacoma. I manage the property remotely, so I specifically requested documentation of the work and the condition of the line. The technician spent approximately two hours on site and charged me $1,741.01. According to the invoice, the service was to clear the main sewer drain. However, the technician ultimately documented that he was "unable to clear clog." I was told the blockage involved baby wipes and was referred for a costly excavation/repair project. Because the sewer backup remained unresolved, I immediately called another licensed plumbing company for a second opinion. They restored flow shortly afterward and then performed a sewer camera inspection. Based on that inspection, they identified root intrusion as the issue. This differed from what I had been told during the original service call. I contacted All-Purpose Plumbing's management and provided the invoices and the subsequent findings. Rather than resolving my concerns, the discussion focused on defending the original service. I was offered partial refunds, but we were unable to reach an agreement. I ultimately disputed the charge with my credit card issuer. I did not dispute the entire amount because I recognized there was value in the technician traveling to the property and attempting the work. I disputed everything above approximately $165, which I believed was a reasonable amount for the service attempt. After reviewing the documentation I submitted, including invoices and supporting evidence, my credit card issuer ruled in my favor on the disputed amount. Every homeowner can draw their own conclusions, but my experience left me with three recommendations: 1. Ask for photos or video documenting the condition of your line before authorizing expensive repairs whenever possible. 2. Get a second opinion before agreeing to major excavation work. 3. If the initial diagnosis doesn't match later findings, keep all documentation and invoices. Based on my experience, I would not use All-Purpose Plumbing again.

The guys did a great job with the rough-ins of a pretty complex bathroom remodel! Super fast to…read morerespond and got working quickly, very happy with the quality of work, timeliness, and cost. ABS waste lines and copper water lines. Highly recommend Simba Plumbing Solutions.

I had a heat pump installed two years ago in January. I was told it needed yearly maintenance only…read moreto be performed by a professional. I had the original company do it last year but this year they are not responding to me. (See my review for A&H) I called around to several companies and no one could get me in until February and the average cost was around $260. I called Thurman's and Brian answered quickly. No electronic greeting like many of the others. Not only was my estimate lower, they could perform the service the following day Brian gave a courtesy call to tell me he was on his way. He came with a buddy I called Hank (jokingly) but I think it was the owner, Bill, as he gave me business cards. Even though he was dressed as a ninja, he was very friendly and no one likes a cold face. They performed the needed maintenance on my furnace and heat pump. I can't say it works better or anything because it was simply maintenance and we keep up on our monthly cleaning of the filters. These guys are prompt and give great service. I highly recommend them and wish they could do other things around my house.

Always rapid response! Quality work for very reasonable price. Bill Thurman and son Brian friendly…read moreand very informative!

5 Stars - The Only Plumber I'll Ever Use!…read more If you're looking for a reliable, honest, and skilled plumber, look no further than Geiger Plumbing. I've used other plumbers in the past, but after working with plumber John, I won't go anywhere else. He's professional, on time, and gets the job done right the first time. No matter the issue--leaks, clogs, water heater problems--he handles it all with expertise. Plus, his prices are more than fair, and he never tries to upsell unnecessary work. It's rare to find a plumber who's both highly skilled and trustworthy, but Geiger Plumbing is exactly that. If you need plumbing work done, don't waste your time with anyone else--call Geiger Plumbing! You won't regret it.

In need for a honest company to work on your ductless heat pump? I highly recommend Valley Furnace…read moreof Puyallup. Darryl is very knowledgeable. He showed us how we can care for our unit to extend its' life and charged a fair price for his work. I would definitely use their services again.

Overall good experience. We chose Valley Furnace because of their history in the community and…read moreconsistency. My parents used them to redo their entire hvac system and when we bought our first house, we chose to add A/C. We called a couple other companies who scheduled quotes with us weeks out. Valley Furnace just happened to have Darrel at a quote a few blocks from us so he came out minutes after I called! Wore a mask the whole time. He was professional, educated us about our system and maintenance, and even remembered my parent's system! We especially liked that valley furnace works on hvac and water heaters, so they were able to install a thermal expansion tank for just $159! We were able to get an install 10 days later on a Friday. The install had a few hiccups that earned the 4 star review. Shawn arrived on time for the install (wore a mask the whole time) and said electricians would arrive shortly after. He completed the entire install and no electricians. Finally he left, and said the electricians got caught up on a job and would be there soon. Instead of 9am when they were expected, they arrived at 2:30pm and worked until after 4:30 when valley furnace is closed. The electricians were rushed and frustrated because they had been over scheduled that day. When they were done, the A/C did not work. Bless his heart, we called Shawn and he walked us through some troubleshooting over the phone but we couldn't get it to work. Disappointed, we had to wait over the weekend to get it properly installed and working. We planned an event around having A/C as scheduled so this was an inconvenience. Shawn came back Monday morning and replaced the faulty thermostat and now we have A/C! We called the office and left a message Friday afternoon explaining the issue and reiterating that Shawn did excellent work but that we were still disappointed with having to wait over the weekend and hoped there was something they could do to make it right. Monday morning when I called to pay, they had not received my message yet because they were scrambling to reschedule Shawn since he had to come back to our house that morning. I explained the situation and reiterated I hoped there was something they could do. While they apologized and said that's not typical, I was told this was no different than if the electricians had called in sick, so we received nothing to mitigate the inconvenience. We got great work and are happy with our A/C, but still felt that we were owed a discount on service or a service package in response to the inconvenience.

They did a few jobs at my home and then out of the blue when the technicians made a mistake and…read morebroke my drain they had to cut into the drywall to repair the leak. They promised to have a drywall tech come in and repair the hole and the water damage. I attempted to contact them for over 6 months and got no reply. What a terrible experience. I still have a hole in my garage ceiling and no answer as to why a company that I was paying a monthly fee to decided I was not worth talking to. Ghosted and ignored and just baffled at this treatment. I do not recommend.

Where are these positive reviews coming from?!?! I called them for a leak under the sink. They came…read morepromptly, took a look and quoted $382 ($25 for parts) for a 15 minute job! Just to repeat $382! Even brain surgeons don't charge that much. I highly doubt most of these reviews are even genuine.