Super rude on the phone. Couldn't even spit out what I needed done before the guy said a smart…read moreremark about how he NEEDED to know what I needed done because he has different guys that do different things. Which I understand, but how he said it shows how much customer service this place lacks. So many people recommended this place to me too, oh well.. will gladly take my business somewhere else

We don't take our vehicle anywhere else. They are honest and straightforward about what's wrong,…read moresomething that's hard to find nowadays.

Cass City TI is pretty much just a warehouse moving auto parts to/fro. A great group of people…read morework here. Always happy to see them.

The alternator on my car reached the end of its life on my way North on the Friday before 4th of…read moreJuly at 3 pm. Ken's was one of the few places that answered their phone. While their appointments were scheduled out to Wednesday they said, bring it by and let us take a look. Not only did they take a look, they worked together and had me back on the road before their 5 pm closing time. The facility is clean and well maintained. Employees friendly, knowledgeable and went above and beyond. You will not be disappointed.

transmission went out on me in Saginaw MI and I had have Ken's General repair replace the…read moretransmission, they gouged me on the price a bit. But the thi ng that has me fired up is that a bunch of tools were stolen from my vehicle and the owner shrugged his shoulders and blamed it on then neighborhood. This is bad business.

I called and Jim got us in right away. The mechanic showed my husband what they found and the price…read morewas good. Very friendly and knowledgeable group of mechanics. We are pleased with the repair. Highly recommend!

Went in for an alignment, and the guy i talked to had A terrible attitude, and seemed like he just…read moredidn't want to help me. If anything, it seemed like he was trying to tell me something was wrong to penny pinch me, which i knew wasn't. Do not recommend TO ANYONE!

If my brother is to busy to work on my truck, he sends me here. I have had bad experience taking my…read morevehicle to other shops. Male staff think I don't know anything about vehicles because I am a female. I have NEVER experienced that at this shop. I have had a great experiences, friendly staff and reasonable prices. I would totally recommend this shop and team.

I have a family. My transportation is the glue that keeps us together. Big George came thru with…read morethe best price in town. Great part of town. I went to little Caesars pizza while I waited. His lobby was comfortable and he had heat and t.v great place to recommend your family and friends. Big sam

This is the best place to go when you need tires! Kind, caring and fast service! I highly recommend…read morethem for your tire needs! Thank you!!

We broke down on the side of the road trailering our pontoon boat! We got a flat on the trailer…read more We called A-1 Tire and asked if they had a tire for our trailer? The person on the phone said, "I'm sure we can get you back on the road, come on in!" We got there and they had the tire replaced in no time flat and walked it out to our truck! My 93 year old mother in law said, "Wow, that was great service!" My husband said it was done for a super fair price! Thank you for making our mishap not be so terrible!!

Totten tire is amazing!! Last Friday we had a young driver…read moreon his way to Ann Arbor who's low tire pressure light turned on. It was 5:00 and Totten was closing up. The staff stayed to check his tires and put air in one to make sure he was safe to drive. Thank you so much for helping this young man during a stressful situation!! We appreciate it more than you know!!

Had some Mastercraft Courser Quest Plus tires put on our truck last October that were recommended…read moreby their staff and we really like them!! An excellent all season radial. I can also attest that they stand by their work! Great people all around!! Fast and efficient service!! Very fair prices too!

Wow! Is all I can about Gales! There moto is fixing cars and building relationships and this true…read moreand they WILL continue to get my business not just for their good work but for their honesty,, integrity, and compassion. I highly recommend Gales on Gratiot rd in Saginaw, Cameron that works the front desk will treat you as if you are the only costumer and not rush you. A+++++ customer service CAMERON!! I referred gales to my mother and I am so glad that I did, it wasn't the best news in the world she got back in regards to her vehicle but when I tell you, they soften the blow with the outcome .. you guys are truly the best! God bless you all Daniella Your grateful customer