I showed up needing a cheap battery for my car. They stock blemished batteries, which are basically…read morenew just post the shelf life. I got a great price on it and it works awesome, I'll definitely go back here next time I need one replaced.

Staff is so friendly and helpful! Prices on battery were awesome! Crazy if you don't go to this…read moreplace! Got me in and out in under 15 minutes with a new battery installed! Thanks to Ray and his coworkers!

Extraordinary and prompt service. Replaced iPhone's shattered screen on same visit. They are very…read moreprofessional, polite, Saved me a lot of money and We are very fortunate to have them around.

My husband purchased a car battery at this location and we believed the battery was still under…read morewarranty. My car would not start and I called the store after we determined the battery was not holding a charge. The owner, Tom, was able to look up the receipt using our phone number. Tom then removed the old battery and replaced it with a new one for me. This was done without a charge for the installation or the warrantied battery. This was excellent customer service. I would highly recommend getting your batteries here!

I needed a new battery for my iPhone. I made an appointment on line; it took a few days for them…read moreto get my battery. At my appointment time, I was promptly taken care of and 40 minutes later my phone was as good as new. It was service with a smile, and I appreciate the great customer service.

Purchased a new battery they only had one the lady in the Saginaw's store took my name and number…read morewas supposed to call me thursday this was Tuesday when I made my purchase I waited all day Thursday for a call back I called a few minutes after 7 they did not answer supposed to be open till 8 pm . I called the bay city store they had one battery and no request for it to be shipped to the Saginaw store I requested a call back from the store owner. I called the Saginaw store Friday the lady said she did not remember she was supposed to call me back thursday did not remember to get the battery shipped from the bay city store the she said you can drive to the other store and pick it up I asked her why she didn't follow through on my request I asked again for the owner to call me back the store person in Saginaw threatened me to be trespassed because they lady could not answer why my request failed., she did not offer an apology her actions or inaction. I called the bay city store and asked if the battery was shipped to the Saginaw store he said the truck had left and had no knowledge of the battery request I asked who would know he said the store owner store owner did not provide any details about the battery request to the Saginaw store or the bay city store I asked again for the owner to call me back he has not responded.I will not be purchasing any more batteries from this owner, no follow through no offers to give a discount for the store mixups this is the owner responsibility.

One of my favorite stores ever! Customer service if always top notch and the employees are full of…read moreinformation. Store manager Jim is extremely helpful and a joy to talk to. I recommend this store to anybody and everybody that needs anything battery, light bulb, or phone related!!

So, I bought the extra expensive $42.39 Duracell cellphone battery for the Samsung Galaxy, because…read morethe salesman pointed out to me that it was a lifetime warranty. A little over a year it refused to charge properly using the Samsung's own charger. Shortly after this it bulged out a half inch in all directions. I let it sit around for another 10 months before I went by the store again. The 2 new salesman told me that the definition of "lifetime" is the battery's lifetime, which can be any arbitrary number - not "as long as you own the battery." THIS IS CLEARLY DECEPTIVE PRACTICE AND DESERVES LITIGATION JUST ON PRINCIPLE.

Cody is supper helpful and amazing!!!!! I really appreciate the time he took to make sure we were…read moretaken care of!

Excellent service! They had the battery we needed for our golf cart on the 4th of July weekend so…read morewe were able to back to our activities in no time! Thank you!

Today's service that I received from Tim was excellent. Tim was very knowledgeable and also very…read morepersonable. He went the extra mile to help me with my car's battery issue.

Nic at the Okemos Store continues to provide valuable information regarding batteries, recycling,…read moreand related electronics over and above the great selection of batteries and related products in the store! I wish I had gone to consult with Nic sooner!

I would sincerely thank this place and their great owner for helping me out with my motorcycle…read morebattery. From checking out the old battery to important questions about the set up in the bike to a new battery at a great price! If you have any battery needs, I suggest seeing Bill or Ray . If they can't help you they will guide you to finding your next battery!

I have stopped by this business multiple times during business hours and the doors were locked with…read moresign "out for delivery ". How can you stay in business if you're not open during business hours? Try delivering before or after store hours.

Batteries galore and good service. This store is in a convenient location with parking.read more

Recently ordered a new key fob. Was told it would be in the following Wednesday. Took almost 3…read moreweeks. When in they were unable to program it after 1-1/2 hours. They still wanted me to pay for it. I refused and the manager agreed with me. Ordered another from Amazon and got it the next day. I was able to program it in less than 5 minutes. Works perfect!

Fast, effective, perfect battery replacement for my two Fossil watches…read more The store owner took good care of me. He had all the necessary tools, more than I've seen most jewelers use. I was in and out, happy as could be, in under 10 minutes. I highly recommend Battery Giant!

I was there to change the battery on my watch and after the work was completed i presented the…read morecoupon they send in the mail for $8.95 at which point the associate said he could not honor the coupon because he had to remove a screw to change the battery. I have taken the same watch there to change the battery at least twice before and the coupon was always accepted. It was not worth paying $20 for the watch I had. I always go here to get batteries changed for my watches but after my last experience I will not be going there anymore

I came here with my work truck and had questions cause I don't personally own a diesel truck. The…read moregentleman behind the counter did a great job and helped me out tremendously. And also made a great recommendation to buy 911 for diesel fuel for winter conditions. Great advice and if I lived in the city I would definitely be back but I was just there for work. My only regret is the delay in this review cause I don't remember the guys name that helped me and I wish I did to give him credit for the good service he did.

Dan S. Was totally cool and helpful. Understanding about the rising cost. And always love the…read moreVeterans discount.