RNB managed the apt that we rented in Sausalito. Kaveh, Joni and the whole RNB team are incredible…read moreproperty managers. They were very prompt in addressing issues. There were even things, like the HVAC system, that was upgraded while were there, so it felt like they were advocating for not just patch fixes. Would highly recommend RNB!

I am actually sorry to be having to move because I don't want to lose RNB. They made my life as a…read moretenant effortless. I really felt seen and acknowledged as a person and not just a client of the owner paying them. The slightest thing needing attention was promptly and efficiently handled with every step of the way being explained and communicated quickly. Kaveh helped me enormously through a switch of one owner to a new owner, along with any other questions or needs I had for the two years I was at this address. I only wish I could have found another RNB property to move to. Being a landlord myself, I see both sides, and they are the best I've seen or worked with.

I rarely write negative reviews, but I feel an obligation to share this experience so other…read morefamilies can make informed decisions. My parents, both 86 years old, were long-term tenants. My father has Alzheimer's and reached a point where it was no longer medically safe for him to live independently. Their move to assisted living was not a choice -- it was a medical necessity. Despite extensive communication and documentation explaining these circumstances, the property management response was rigid, transactional, and strikingly lacking in compassion. The situation was treated purely as a contractual inconvenience rather than a human crisis involving cognitive decline and elder care. They also levied a "leasing commission" - $5500! - to re-rent the immaculately kept house that took exactly one day for them to re-rent. What was most distressing was not just the financial posture taken, but the tone: repeated legalistic arguments with no acknowledgment of my father's condition, no empathy for an elderly couple in crisis, and no effort to handle the situation with basic humanity. If you are a tenant who expects empathy, discretion, or flexibility when life takes an unexpected and serious turn, I strongly encourage you to think carefully before working with this property management company.

I had a wonderful experience with Tamalpais Management. Dee and Lee were incredibly helpful and…read moreprofessional. They found a wonderful tenant for me and were on top of every issue that came up during the rental period. Dee went above and beyond with her property project managing skills and handled a damaging water leak like a pro! She didn't hesitate to get between the contractor and the plumber and make the issue right without breaking the bank! She saved me money and head aches time and time again. I would highly recommend these wonderful people!

What a complete and total b**ch. I called during business hours, I am a member of an HOA that she…read moremanages. Not only did she refuse to help me she yelled at me to never, ever call her again. Completely unreasonable and unprofessional. I am in a legal dispute with the HOA, however, this was my first and only contact with her and I behaved in a businesslike and professional manner.

I urge any readers to look at the reviews of Pinnacle Property and Hannah Roberson that are posted…read moreon Yelp and Trust Pilot. You will see on Yelp all reviewers (8) rated PP as a 1, and many specifically mention the rude and poor communication from Hannah Robertson. I urge any readers to look at the reviews of Pinnacle Property and Hannah Roberson that are posted on Yelp and Trust Pilot. You will see on Yelp all reviewers (8) rated PP as a 1, and many specifically mention the rude and poor communication from Hannah Robertson. Also, the ratings on Trust Pilot (114 reviews) are 1.4. My experience would rate PP as a 1. I agree with all the comments about Hannah's rude and poor communication. From my experience, Hannah Roberson, does not take responsibility for her mistakes, but instead puts the responsibility on her clients. Also - Note - the HoA's that fired Pinnacle Property.

Having to manage a property from afar is no easy task. And yet, Barbara and her team have been…read moreextremely helpful in managing and maintaining my cousin's and my Sausalito Floating Home. I am forever grateful for their caring and professional assistance over the years and would highly recommend them to anyone in need of a little property piece of mind.

Poor maintenance (just check out their courtyards, including the one literally next door to their…read moreoffice- cobwebs, trashy lack of landscaping, dust and debris that could easily be swept), loud bar noise next door I wasn't warned about (plus at night, insane in the morning recycling), landlord threatened my reputation before I even moved in. Then they "forgot" to send my deposit back on time after I left. Terrible experience all around, only redeeming quality was the listing/showing lady who was just swell. I cannot stress this enough: do not move into an L&L property if you want a good experience.

If you must do business with this company, I highly suggest bypassing Patrice. Not only is she…read morerude, she doesn't listen. Who needs that?!? I was considering doing business with this company but quickly decided not to after having had dealt with Patrice. She's "special." Do your own due diligence. Competence matters.

I have been a tenant of Zelinsky Properties for nearly 10 years now. Mrs. Zelinsky and her entire…read morestaff are amazingly professional, competent, and driven to help their tenants be as competitive as possible. I have had other commercial property landlords before, and have never seen anything like Zelinsky's drive to go the extra mile -- anticipating, not merely reacting to tenant's needs. Zelinsky sponsors multiple events each year on Ark Row to draw customers, and places full page ads in the local paper supporting their tenants. They also maintain signage to draw customers from lower Main Street and have a cost-effective parking validation program. Her Operations Manager is available via cell phone and is usually on-site that day to help solve any facility problems. Their gardeners are constantly watering and maintaining the planted areas to keep Ark Row looking attractive and cared for. Mrs. Zelinsky does set a high standard for which shops she will accept, but once you are in, she makes your success her personal mission. Her high standards are reflected in the condition of the buildings and common areas. Her Office Manager, Patrice is very protective of Mrs. Zelinsky's time, and may be offputting to solicitors trying to get to her, but she is perfectly professional and helpful to those whose business purpose is clear and in line with Zelinsky Properties. I really cannot say enough good of this company. If you have the opportunity to lease from them, take it!

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

I had a great experience with Marshall Property Management during my time as a renter. The…read moreapartment was as advertised- the move-in and move-out experience was painless and easy. My main point of contact was Aime who I felt was very attentive, responded to emails quickly, and treated me professionally- she was great to work with! Overall my experience was positive and would recommend Marshall & Co.

Really enjoyed the professional way of working with Fiona and Ramiro from Cal Agents and the care…read morethey took -- Used Cal Agents on a house in Oakland.

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

I had such a great experience working with Sierra! She was incredibly helpful, responsive, and easy…read moreto work with throughout the entire process. She made everything feel seamless and was always quick to answer any questions or help with anything I needed. Even after the process was complete, she was more than happy to help me with a tenant reference, which I really appreciated. Would absolutely recommend working with her!

They always respond as soon as Possible to any repair…read morerequests. Highly recommend! Thank you...

Albie from Paseo Properties is hardworking, a great communicator, and always happy to help! Would…read moredefinitely recommend Paseo Properties to friends & family

Great experience with this management team. Rob was especially kind and understanding , he…read morecommunicated clearly and helped make the move out process smooth and stress free. I truly appreciate his professionalism!

NO current reviews, huh? Hmmm…read more.. DO NOT RENT HERE SIGHT UNSEEN. They are posting units that are currently under major disrepair including open ceilings & bedroom walls that are open, excavated & showing bare studs with only a half inch of stucco between you and the outside world due to water intrusion. The property manager is refusing to repair them blaming everyone else except themselves. Repairs have gone incomplete for over two months with no repair date, just excuses, & are currently accruing daily fines by the city and other entities & they are trying to pass on to tenants. They have AND continue to illegally charge tenants excessive rent of over 10% which is against California law. They are over charging for water, garbage and sewer by 75%, 3X what a stand alone home in the neighborhood is paying, clearly skimming & pocketing the overage. THERE IS NO ONSITE MANAGEMENT. This is also illegal since any property with more than 20 units REQUIRES An onsite manager per California law. Formal complaints against the property manager have been filed pursuing revocation of her Property Management license with the California Dept. of Real Estate & the Better Business Bureau. Property Managers can be held accountable AND sued as individuals, separate from their corporate entities that includes small claims AND civil lawsuits that will financially bankrupt the individual property manager thus putting them out of the industry, holding them accountable for their egregious, dishonest & unlawful actions and inactions. The U.S. Department of Justice (DOJ) filed an antitrust lawsuit against RealPage, alleging that its software facilitated price-fixing among apartment landlords, leading to inflated rents. The lawsuit, filed in August 2024, accuses RealPage of enabling landlords to share sensitive pricing data, thereby reducing competition and harming renters. The DOJ seeks to end these practices and restore competitive pricing in the rental market. CLASS ACTION LAWSUITS. Search "Essex Class Action lawsuits" Another Class Action lawsuit is yet again underway. THEY HAVE CLOSED THEIR CORPORATE DOORS TO THE PUBLIC DUE TO THE HIGH INCREASE OF IN PERSON VISITS FROM RIGHTFULLY SO PISSED OFF RESIDENTS. The following are CURRENT issues that have NOT been resolved & management REFUSES to provide ANY reductions in rent. They've told residents that they can move & they will END THEIR LEASE if they don't like the ILLEGAL practices that corporate has approved or if they contacted legal counsel. Corporate Slum Lords that lie to their tenants. MASSIVE open construction/deconstruction for over 30 consecutive days of parking lots & sewer pipes, water shut off for 8 out of 27 days in February & counting, 10 days and counting of backed up standing sewage in the residents ONLY shower, DEAD RATS IN THE WALLS for YEARS THAT STINK AND THEY REFUSE TO REMOVE THEM. Don't bother with an automated response. You lie to tenants so why wouldn't you lie here? WE WILL CONTINUE TO VEHEMENTLY DISSUADE ANY IN PERSON TOURS THAT TAKE PLACE WITH THE FACTS. There is signage on Red Hill Circle, on Tiburon Blvd., both freeway off-ramps and very soon at every stop light into town that advises NOT to rent/lease at Vista Belvedere, Essex or any of its affiliates. Local news stations consumer affairs advocates have been contacted and the story is currently being investigated.

The property management there is horrible. I moved out of the complex less than a year ago as a…read moredirect result of a woman in the complex that harassed many neighbors. Management would not properly address the situation or the woman. Even with an official police report presented to them. Since leaving another resident has moved out due to this woman and management will still not take any action. She is now harassing more residents - management will not even listed. This complex is mediocre living at best...but with horrible property management that looks the other way and does not protect good residents. What a disgrace.