What a complete and total b**ch. I called during business hours, I am a member of an HOA that she…read moremanages. Not only did she refuse to help me she yelled at me to never, ever call her again. Completely unreasonable and unprofessional. I am in a legal dispute with the HOA, however, this was my first and only contact with her and I behaved in a businesslike and professional manner.

I urge any readers to look at the reviews of Pinnacle Property and Hannah Roberson that are posted…read moreon Yelp and Trust Pilot. You will see on Yelp all reviewers (8) rated PP as a 1, and many specifically mention the rude and poor communication from Hannah Robertson. I urge any readers to look at the reviews of Pinnacle Property and Hannah Roberson that are posted on Yelp and Trust Pilot. You will see on Yelp all reviewers (8) rated PP as a 1, and many specifically mention the rude and poor communication from Hannah Robertson. Also, the ratings on Trust Pilot (114 reviews) are 1.4. My experience would rate PP as a 1. I agree with all the comments about Hannah's rude and poor communication. From my experience, Hannah Roberson, does not take responsibility for her mistakes, but instead puts the responsibility on her clients. Also - Note - the HoA's that fired Pinnacle Property.

RNB managed the apt that we rented in Sausalito. Kaveh, Joni and the whole RNB team are incredible…read moreproperty managers. They were very prompt in addressing issues. There were even things, like the HVAC system, that was upgraded while were there, so it felt like they were advocating for not just patch fixes. Would highly recommend RNB!

I am actually sorry to be having to move because I don't want to lose RNB. They made my life as a…read moretenant effortless. I really felt seen and acknowledged as a person and not just a client of the owner paying them. The slightest thing needing attention was promptly and efficiently handled with every step of the way being explained and communicated quickly. Kaveh helped me enormously through a switch of one owner to a new owner, along with any other questions or needs I had for the two years I was at this address. I only wish I could have found another RNB property to move to. Being a landlord myself, I see both sides, and they are the best I've seen or worked with.

We met Lisa through a referral and we're glad we did. We were in a tough situation and Lisa and…read moreJustin did the heavy lifting for us. We've now known, and use Lisa , for the past 5 years and I would happily recommend her and Justin for any leasing situation you have.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

I had such a great experience working with Sierra! She was incredibly helpful, responsive, and easy…read moreto work with throughout the entire process. She made everything feel seamless and was always quick to answer any questions or help with anything I needed. Even after the process was complete, she was more than happy to help me with a tenant reference, which I really appreciated. Would absolutely recommend working with her!

They always respond as soon as Possible to any repair…read morerequests. Highly recommend! Thank you...

Albie from Paseo Properties is hardworking, a great communicator, and always happy to help! Would…read moredefinitely recommend Paseo Properties to friends & family

Great experience with this management team. Rob was especially kind and understanding , he…read morecommunicated clearly and helped make the move out process smooth and stress free. I truly appreciate his professionalism!

Really enjoyed the professional way of working with Fiona and Ramiro from Cal Agents and the care…read morethey took -- Used Cal Agents on a house in Oakland.

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

Liz Pisco made the rental process easy which is appreciated especially considering how difficult it…read moreis to find a place in SF. She was always responsive and provided exactly what was required to submit an application. Thank you, Liz for helping find the perfect apartment for me!

I applied to a Rentals in SF listing a couple of weeks ago. After touring a rental unit and talking…read moreto the guy showing the place (Greg, Liz's assistant), I immediately applied online and paid an application fee. I was told the landlord was evaluating multiple applicants and to wait for the final result. I was eventually not selected. But instead of refunding me for my application fee, Liz simply told me that my materials were good for up to a month if there's another listing that I'd like to apply to. This was a violation of California law AB-2493, which states that the landlord must refund your application fee if you're not selected. After voicing this compliant, Jackie responded to me immediately and offered to help me get a refund on my application fee. I'm glad to know that there is indeed a process for rental applicants to get back their application fees if they're not selected. However, this overall experience has still left a nasty taste in my mouth. Honestly, this was the most difficult rental company I've had to deal with during my recent apartment search. I suggest Rentals in SF leasing agents provide applicants with clear guidance on the application fee refund process, if applicable. In general, the leasing agents can also do a better job of handling the overall application process because they left me waiting to hear back from the landlord and failed to provide insight into the decision process. This just gave me false hope that I was still getting considered.

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

I had a great experience with Marshall Property Management during my time as a renter. The…read moreapartment was as advertised- the move-in and move-out experience was painless and easy. My main point of contact was Aime who I felt was very attentive, responded to emails quickly, and treated me professionally- she was great to work with! Overall my experience was positive and would recommend Marshall & Co.

I called about a rental and the woman ( I can't recall her name, but she's older and has a haircut…read morelike Janet from Three's Company) I spoke with was sooooo rude and snobby. She was snide and acted like I was below her. I asked her a few questions about the property like what the neighborhood was like as we would be new to the area, etc and she said, " I don't know what you want me to say". Wow, okay. She told me she manages boutique properties like this one. I know it's Tiburon, but the unit had windows looking at walls and fences from all but one window. This is NOT what you would call "boutique" style. The pics online were totally misrepresented as it showed a pool and tennis courts, but on the phone she told me that those pics were of her other properties but we can drive there and use those amenities. Is that even legal to do as a real estate agent? We did not rent the place, since 1. it wasn't very nice, and 2. she would be an awful prop manager to deal with.