As usual, the Gleaming Gutter guys did a fantastic job of cleaning our roof and gutters!! They are…read morequick to respond and treat our property like it's theirs!! You can't ask for more than that.

I highly recommend! The value for the service is within reason, and scheduling was simple and…read morequick. They were booked two weeks out which worked well with my schedule. I will be using their services again.

Chip came by today and did a great job on cleaning out my gutters, got pics of the nice clean…read moregutters when finished. Pricing was also very reasonable. Highly recommended him.

Came on time, cleaned the gutters and fixed a downspout, worked quickly and at a fair price. Good…read morecommunication and will hire them again in the future.

Would not recommend. I paid my 1/2 down deposit back on 6/2/25 and have got nothing but the…read morerun-around and I'm gonna look into this and call you back. I Have called 7 times now. They have some good reviews, but I'm not one of them. I paid for a service I didn't receive. FYI, you cannot do a chargeback after more than 60 days. NOT HAPPY.

We moved into our new home last year. Called and got someone to come give us an estimate for…read morecleaning our gutters and removing pieces of gutter guard in early March. Paid a deposit, and were told that they would send us an appointment time the next week. Two weeks later we finally get an appointment time for the next week. Guys come, "clean" the gutters, my husband pays them the remainder due, and they leave. Next big rain comes two weeks later, we realize the gutters are clogged and the guards were never removed. I called and asked for them to come fix what they missed. Chip apologized and said someone would come. Three weeks later I called back saying no one has come and get an excuse about an employee passing away and that they'll be right on it. We call multiple more times getting more excuses and, now, 5 months later, my husband is doing the job that we already paid this company to do. I am very frustrated with the entire situation and should have never waited so long after all of the unfulfilled promises. We will never use this company again.

I had used Concord Gutter service to clean and install gutter guards for my gutters. They did a…read moregreat job. So, when I saw they were providing power and soft washing for your home, I called. Jake cleaned my house and my gutters and I couldn't be more pleased. The price was reasonable, the service was prompt and I'll have them back next time I need the service.

Everything about the process with Concord Gutter Service went smoothly. Excellent customer service…read morefrom the office as well as the team that did the install. Pricing was excellent and so was the quality of work. Tyler and Jeff were professional, courteous and knowledgeable about their trade. They worked quickly but did not cut any corners as there was a storm coming and they were racing the clock! I will definitely be a repeat customer.

Awesome job good price. Professional and efficient. Good communication with before and after…read morepictures. Will definitely use again

The best customer service! So responsive, professional, thorough and punctual. Will definitely call…read morethem again/would recommend

Kevin is a King. He came highly recommended and didn't disappoint. My clients had two important…read morelistings and I knew that having the windows done would make their homes sing. The owners were amazed at his pristine work (he even washed the skylights) and kept commenting how incredible their homes looked after. Thank you for being extremely easy to work with, immediately fitting us into your schedule, and for making getting a house ready for market FUN!

I am so excited. My windows were never cleaner. The place looks actually brighter. Kevin did a…read morewonderful job. I live in a rented 1 bedroom apartment. Kevin had a lower minimum job requirement than his competitors and I'm so glad I went with him. He was able to come the same day, it took him about 40 minutes and I am so pleased. Not only he is very detail oriented and great at what he does, he is also very nice and comfortable to be around. Attached are pictures of one of my windows after my attempt to clean it and after Kevin did it.

Horrible Put…read moreexpensive guards on my gutters that had some leaks from age. Never told me. Wont even call me back or email back to even talk about solutions. Stay away

They are not willing to quote without a visit. I was looking for a surprise gift and did not want…read morethem to go out. They were not accommodating with my request. However, Gleaming Gutters did provide what I needed and I will be signing with them.

Mel, came for gutter cleaning and got right to work. He did a great job with cleaning the gutter…read moreand taking great care of our house while doing it. I was pleased with his work and he had a great professional attitude when taking to us about the issue he saw and how he addressed it. I would highly recommended him.

From the owner: Expertise: Our team consists of skilled professionals with extensive experience in the gutter…read moreindustry. You can trust us to deliver superior results on every project in North Carolina. Quality: We use only the highest quality materials and state-of-the-art equipment to ensure durable, long-lasting gutter solutions. Customer Satisfaction: At Mega Gutter, customer satisfaction is our top priority. We strive to exceed your expectations with prompt service, attention to detail, and personalized solutions.

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

This company is the absolute best I have ever worked with. Honest, great communication, goes above…read moreand beyond to provide high quality services. They continued excellent customer service throughout months of advocating for me with my insurance company. I can't recommend highly enough.