Came here for the first time. Nice garage, and guys were cool. Work was done right, and reasonably priced. Will be coming back.

Had been searching for a shop that could balance my 1970 vw bus rims and tires Someone referred me to Ticks and Im so happy I went Very reliable, honest and price was amazing read more

In October, I had some front-end problems . Shaun gave me an estimate for the work that needed to be done. I had major issues as my strut was blown out, I knew it was not an easy fix. He detailed the work that had to be done. There were some rust issues with an older truck. I understand , bolts in NE. They are rusty and sometimes a big problem. My brother is a mechanic. I know from experience. He ordered the parts and installed them very quickly and efficiently. I am a very happy customer. His team Dustin and other mechanic are always helpful and professional. They go out of their way to keep my family running Smooth. Thank you all, Paul J. McGinly Jr. read more

After my interaction at Ticks, I felt as if I was beng ripped off, or taken advantage of.... He wanted to charge $275 (after my review he is now claiming it was $212) to install a $50 tail light plastic housing on my 2006 Hyundai Sonata. Also, wanted to charge $375 to install a front flex exhaust pipe that costs $100. Don't trust anyone that cannot give you a rough estimate on pricing over the phone without leaving your car there. $150 worth of parts with $150 worth of labor, so obviously he would want to charge more than twice that. Also, I would like to add that two weeks after writing my review of my experience at Ticks Auto he called me to discuss taking it down, or at modifying my review to make it "more accurate" which I now have done. I don't have enough proof to call him a "rip off artist," but I can say "I felt as if I was being ripped off...." When I returned to collect my car and his obscene estimate, he was not present in the shop. The young man running the shop in his absence pulled up my account and couldn't locate my estimate. Now over the phone he's trying to change the prices due to my review. I remember he told me the tail light repair would be $275, because in my head $300 is what I thought the total of the repairs would cost, and he was already up to that amount without even discussing the exhaust. After that he said the exhaust would be an additional $375. I said, "Yeah....that's not happening..." and hung up on him. On the phone when discussing my review yesterday he informed me that he has been in business for 25 years and doesn't have any negative reviews. That is probably because he tries to "strong arm" anyone leaving a negative review and get them to take it down to pad his rating. He just had Facebook remove my review today....I have no idea how or on what grounds, but doing so is more proof of how dishonest his practices are. If he was indeed a good mechanic with "fair" prices and in business for 25 years, one would think my negative review would be anomaly in a vast sea of positive reviews. He seems to have 5 positive reviews in 25 years of business....so there's that too... Also, since he just had Facebook remove my review, it can also be found on Yelp and Sure Critic. Luckily at reputable review sites people can't have negative reviews removed because he doesn't like the review. If he wishes to keep having Facebook remove my accurate account of what has transpired thus far simply because he doesn't like it, I will repost my review here and elsewhere. Lastly I got my vehicle repaired with Cousins Autos also in Ipswich MA. The total cost for both items being repaired was $220, which included parts and labor....and he came to MY house to get my car and do the repairs. I gave him $240 because I was so happy with the price and service, since I am disabled and just wanted my car to pass inspection in the first place.... read more

The owner Shaun is an outstanding gentleman. His communication is beyond exceptional. It has been a joy working with Shaun on projects that we have worked on together in the past. I highly recommend working with Shaun. read more

I have gone to Tick's for years with my cars, my wife's and mother-in=laws and have always been 100% satisfied. In fact I've recommended him to a number of good friends and they use his services too. Sean is honest, knowledgeable and forthright. Ned read more

Had a misunderstanding about a price but spoke with the owner and he personally helped me out!!

I have 8 cars, pride myself in maintaining them over long time. Yesterday I called Ticks Auto and left message asking for estimate on having EGR valve in my 98 Ford F 150 cleaned. This morning, Sean called, told me he didn't want to waste his time, that my vehicle was too old for him to touch. He said he does work on them in another garage he works at, but that is mostly renovation. I was struck by his attitude given that the average car on the road is 12 years old. Now he won't get a chance at my other 7 cars, nor my friends, or anyone else who mentions the company name to me..I think the clock is Ticking, and I predict Sean will be looking for a new place to work within the next 3 years. Too bad, have nice spot outside, it's the attitude inside that will be the issue read more

An exceptionally kept shop! Always clean and well organized! i have had multiple services performed here such as alignments, oil changes, tires and many others. Oil changes are always thorough and i am always informed on the condition of my vehicle! I always drive away happy and satisfied with the work performed! read more