I've trusted my vehicles to this place for almost two decades and have always received top-notch…read moreservice at reasonable prices. JJ is as honest as they come, highly competent, and takes great care of my cars.

Dependable. Knowledgeable. A LOCAL TREASURE. Check this out...My wife and I passed through Ipswich…read morewith our toddler in tow having driven cross country from California to visit my mom in Great Neck. Annoyingly, we'd picked up a nail in a tire while passing though New York and had replaced it, but knew we needed to get all the tires checked before hitting the road back to California. JOHN'S TO THE RESCUE. Not only did John detect the direness of our tire's worn-down state, but he managed to acquire the replacement tires needed at a reasonable price, and squeeze us in to have the car ready the next morning, thus assuring we could get back on the road to California on the safest tires possible and on schedule. John and his wife are generous, professional, and all around lovely people. I wish we had them out here in Los Angeles because I'd take my car there every time. John really provides the kind of personalized service that puts a warm face and a hearty laugh on a small town like Ipswich, MA, and let's his customers drive away feeling safer and happy. A class act. I look forward to returning soon!

I was introduced to Bob's autobody by my father-in-law, who owned a Top Fuel Dragster, MANY years…read moreago. He has repaired my cars when need since that time. The work has always been perectly done. As long as Bob's Autobody is open for business they will be the only body shop I would consider repairing my cars.

Hello-- My name is Joe T. I am a "car guy" I just wanted everybody to know Bob Rotundo and his…read morebusiness is a Class Act! Recently Bob came to the rescue of Ray an 84 yr old Hot rodder and a vet and outstanding American Citizen and a Native American -- who had just gotten into a problem with his vehicle. Believe me, no one else would have touched his problem but Bob who is understanding , old school and compassionate came to Ray's rescue ! What a relief for Ray- who is also having health problems. Rays friends will never forget this act of kindness. There are good people still left in this world and Bob is one of them ! God is watching all of us. God Bless America , Joe T. Melrose, Mass.

They helped me even when they told me my engine had seized and provided me a video link showing…read moreexactly that. It was an older car and I never considered having the engine replaced but the technician reminded me of a recall on my vehicle that I forgot all about, having to do with the engine. They let me keep my car in their lot for about a month with no charge while I tried to work out replacement with the dealer. On another occasion they helped me this winter when my other car started to rattle like crazy after the back to back snow storm. They brought my car into their garage and let it warm up so they could remove snow caked inside the wheel wells. I got an oil change at the same time and they only charged me for that and provided me with a loaner for no charge! Highly recommend this business that takes care of their customers above and beyond compared to most mechanics I have dealt with, absolute 5 star rating!

Beware. After coming in for an oil change using one of their discounted coupons that they send out…read moreI was told of a few things that were wrong and needed to be fixed. This was rather surprising as there were no indications of a problem and my car is relatively new. So I went to another mechanic that I trust to have it checked out and he told me there was nothing wrong with the car. He also told me that he sees more and more people coming in after getting their oil checked by Cousins and being told they need all sorts of work done. I also told an acquaintance about my experience and he told me that his mechanic says the same thing - people come in crying because Cousins told them all sorts of things were wrong with their cars and he checks and finds it not true.

Came here for the first time. Nice garage, and guys were cool. Work was done right, and reasonably…read morepriced. Will be coming back.

Had been searching for a shop that could balance my 1970 vw bus rims and tires…read more Someone referred me to Ticks and Im so happy I went Very reliable, honest and price was amazing

I have been going to Shawn for over 20 years for auto repairs, and I couldn't be more pleased with…read morethe service. Shawn is very knowledgeable about cars and transparent about the costs of repairs. He takes the time to understand each situation and provides honest advice. I have recommended him to many of my friends, and they are all happy with his service. I highly recommend Family Auto Clinic to anyone in need of reliable and honest auto repair. Five stars!

After being a regular customer for years, his attitude and incosistensies with repairs, payments -…read moresometimes credit cards were ok, somtimes your check was accepted, sometimes he insisted on cash, it was easy to see why his shop was not busy. Like other people who posted bad reviews, he has earned this from myself and my wife who spent $$$,'s there over the years! Glad to lighten up your workload!

Rafael and his guys are the best. We have tried and gone through many truck mechanics over the past…read more15 years. We don't plan on looking any further. The honesty of the mechanics, the quality of the work and their willingness to work with the customer has provided our company with a mechanic that we will be loyal to for years to come. Highly recommend!

From the owner: We are your local repair shop We do Massachusetts Commercial…read moreInspections, fill RV's propane tank And nobody beat our prices Come today for a pleasant experience

My wife and I have, for many years, driven from Hamilton to Rowley to have our cars serviced at M…read more& J . As far as we are concerned they are courteous, efficient and fairly priced. We do not hesitate to recommend.

Very helpful, reliable, explains repairs and is very knowledgeable about warranties etc. Thank…read moreYou!!!

Friendly, skilled team all around. Thorough, service oriented, fairly priced. I highly recommend…read morethe AFA team!

They do good work but overcharge on labor. I received an invoice for $98 of JUST labor to install…read moreair filters, which takes approximately 30 seconds. Good turnaround and good work, but a bit unrealistic in their labor pricing. Likely will not return.

Caused $2000 of damage by faulty towing procedures to our Audi and now refuses to call us back…read more(even to give insurance information so we can make a claim). Completely fraudulent. DO NOT USE.

You call to have them come and pick up an item . You the owner Paul is who I talk to ,clarifies…read morehe's going to call you right back. Never calls you back. You call them again. No return phone call no text message. A very poorly run business . I do not recommend.