Great place to get your car worked on by people you can actually trust. They do free diagnostics…read morewhich is great, a lot of places don't do that. Went in for a transmission rebuild and had my car back within 3 days!! Highly recommended!

I walked in and had the car with me. Their business card says free diagnostics. I spoke directly to…read moreone of the lead mechanics there. My vehicle has low miles but not in the greatest shape visually but mechanically solid. I told them what was happening when driving. Immediately after, he said he wouldn't even diagnose it and recommended me to another transmission shop. My car is a fairly common vehicle with the transmission being used in a number of vehicles for many models and years. I was disappointed and walked out. The shop was half full of muscle cars actively being worked on.. It seems that's all they do and want to keep it that way. I really don't think they want to work on any daily riders. I assume this because of all the rust build-up on hardware, which makes this difficult but not impossible. If you have a regular daily or even seasonal car, don't bother to bring it here unless it's a classic or muscle car. He will just waste your time and mislead you to other shops, which are sub par. What ever happened to the Ammco shop down the street? They would at least give me a free diagnostic and always got good service there when i had work done. It's now SPG and they don't give free diagnostic tests. I would stay away if your car is in daily use in the northeast salt belt.

Billy Jr charged me $80 to figure out my car was out of gas. And $3 to touch it. Then he *tried* to…read moresell me a battery +plus installation. And when I handed over my debit card, Billy Jr told me to look on the bright side - my car would be warm and toasty when I got in it. In other words, they had just taken her for a ride.... notice the incoming mileage of zero on my receipt? These mechanics are shifty-eyed, low-level, america-made only. Billy laughed when I thanked him before getting in my "warm toasty car. " As an intuitive woman, it felt very violating. But nothing bad can happen in Salem ya know? So if you are a man or woman, buyer beware. Needy boys needed at SPG!!

Moved to Salem and needed to get my Jeep inspected, I was recommended SPG from a coworker, and they…read morewere great! I will be back for sure!

I found it a very respectable automotive repair shop. Staff display solid knowledge and reassuring…read morecompetence of all things automotive: lead technician Nick friendly and affable chap along with fellow mechanics; high degree of professionalism shown by all. Shop usually full of vintage and classic vehicles tells you of its specialty and caliber. Recommended. Stephen E.

I had LED headlights installed to replace my halogen lamps that came with the car. I needed to…read moreimprove my visibility and resulting safety while driving at night. Jimmy tuned into my request very quickly, he picked out appropriate LED lamps and did the job in an hour. SS also, without delaying the work, replaced 3 other lamps that were burnt out - diligent work. This is the first time that I have used SS Automotive and would recommend their very responsive service. Their pricing is totally reasonable as well. Joe from Danvers

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

Reliable and professional service for my car. They handled repairs efficiently, though…read morecommunication could be clearer at times. Fair pricing and a solid choice for auto needs.

From the owner: Our business is focus on the best costumer service, best prices and reliable services…read more Here at Gorilla Auto Repair your trust is our priority .

I need transmission work done my warranty paid him 6,900 hundred to do the job. After a few months…read morethe problem was still there. I took my car to another transmission dealer, he should me what was not done old parts were never changed out they were painted over and used again. He had to put in another transmission which the warranty would not cover of course, he then told me he couldn't fix it he didn't know what was causing the problem, but I had to paid 4, 000 thousands for the 2 transmission if you want to call it , because he never put it in from the beginning. After all this grand total 10 thousands he still did not fix it. I'm now taking him to court GOOD LUCK IF YOU TRUST THIS GUY BEAWARE NO HONEST DOESN'T WANT TO RESOLVE ANYTHING JUST MONEY .

My Truck needed a power steering box. Ricardo Reis could find the part then told me he found it…read moreonce he had my truck on his property. to my surprise the part he found was 4,500. + tax. with labor. Once i found the part from Auto Zone for under 600. and someone elso to install it for 500.00 I went to get my truck and Ricardo to then said he would the do job for 1,500.00. I (my partner Dan and I). said no thanks. so he would give us the key with charging us 300.00 for Storage and Diagnosis. This was never disclosed to us before hand and we already new what was needed. Enjoy my hard earned 300.00 trying to rip us off.

I have been going to Lynn Street Auto for years, they are always honest and very fair. I highly…read morerecommend them, you will not be disappointed

I feel as though I have found a gem when I wasn't even looking for one. The blistering heat was…read moreunbearable without automobile air conditioning. The dealership said they couldn't fit me in until 2 weeks from now. Called and Phil said bring it in the day after tomorrow and we will help you out.. and they did. He and Mike are a wonderful team. I recommend them very highly.

My 2019 started leaking oil, and needed an oil change/diagnosis ASAP. Went to Valvoline 12/26/2021…read more(no apt.) and was met with an immensely courteous, friendly staff. Despite being an "in and out" service, I did NOT feel rushed. I explained to them I had a decent oil leak, but being a 2019 should not be due to wear and tear. They started to investigate and checked the seals. Turns out my oil filter that is exposed to the road via undercarriage, had a small hole in it. The rest of the operation/oil change felt like a military operation (prior service Marine); shouted out what tasks were completed to colleague at the terminal recording results of each stage of oil service. Brandon, Alex, Noah, appreciate you all, thank you for being professional, knowledgeable, and patient with finding the hopeful cause of the leak (update: no leaking since oil change!). FYI: I read a few reviews about Valvoline's pricing. Here's the thing. Yes, it's more expensive than other spots. However, most other places you need to make an appointment, and could wait upwards of 30-90 minutes in a lobby/office for car to be serviced/leave for day. Just understand that accessibility is factored into their pricing. I literally went the day after Christmas with no appointment and was in and out in 15 minutes with peace of mind, and could continue on with the rest of my day without having to make an oil change a whole day ordeal. For me, it was worth it. NO ONE asked me to write this review. To be honest, I am happy to write this. The service was fantastic.

Had an issue with both Salem Valvoline locations, which are managed by the same person (I learned…read morethis today when I spoke to him - not at my request, BTW - lest you think I'm a Karen). Therefore, I'm posting this review on both location's pages. In the summer I went to North Street location for an oil change. While the service was being performed, I gave the employee handling the transaction my debit card. Today I went to the Paradise Road location, where I was told I didn't pay for the previous service, which was news to me. I was handed a cell phone with the manager on the other end. He explained to me that I would need to pay for the last service before they could perform any new service. I told him I handed the North Street employee my card. The manager TOLD me I was lying. But THEN he told me he'd check the CCTC cameras and apologize if he found that I HAD given the card to his employee. He accused me of lying absent of proof - he hadn't even checked!! So, with ZERO evidence, he called me a liar. Furthermore, Valvoline company policy is the garage door is not to be opened until the customer has paid (confirmed by staff today). If the staffer didn't run the card at the time, why did they open the door, signalling I could leave? And, if I wasn't charged, it was only because their emplyee didn't run the card. I'm waiting for the manager's call. Regardless of any apology I may or may not get, I do not appreciate being called a liar without a shred of evidence and no person in a managerial position should be so irresponsible as to make that accusation without being 100% certain they were right. In the meantime, there are many other options for an oil change in Salem and I'm guessing they will be more professional than any managed by this irresponsible individual.