The service was fine and the clothes were clean and pressed, that's what really matters, but the cost is pretty high. I had a 50% off coupon for first time customers, making the cost for 2 suits pretty reasonable, but if we continued to utilize their services, we'd be paying $30 a week for 2 suits. We've been paying $12 a week for 2 suits at Royalty Cleaners for 3 years. They've been a little out of the way since we moved but I'm not going to pay twice the price for the same service just for a name. read more

The staff and management at the Henderson location has excellent customer service, very friendly and attentive to your needs!! The general manager Jana, is very hard working employee and treats her customers with exceptional customer service!! And knows her craft!! Excellent choice having Jana as the GM!! Looking forward to doing more business in the future!! read more

This dry cleaner is amazing. The staff go over the top providing excellent service. The work is always timely. They also offer free delivery to my neighborhood, Southern Highlands. But what impresses me most about this dry cleaner is the quality of the work. They never damage my clothing and each piece comes out extra clean. I recommend this place to everyone!!! read more

Heard this place was the best and i heard correctly. Extremely friendly, affordable, and did the job right. This is my new dry cleaning spot for sure! read more

Ruined my blankets that were dry clean only. All my faux fur throws came back crunchy and crispy not soft and completely ruined. Also charged a lot to get them done do not recommend. read more

Take your clothes somewhere else. Half of my clothes are still wrinkled when I get them back. They never replace the picks in your shirt collar...only break them and leave them. At the very least I have one broken button on one of my shirts every time I get my clothes back. read more

Great job cleaning my jacket. Ready a couple hours before ready time too. Very helpful and kind staff too. Very friendly environment.

The staff was wonderful, and my dry cleaning came out perfect. I would recommend this place to everyone.

I visited this location because they were one of the few dry cleaners open on a Sunday, and they provided me with great customer service!

Tide is the Best! From the instant you walk inside and smell that ahhmazing Tide Clean Aroma you know you can't go wrong! They are Superior in Service and End Result! Thank you to a friendly upbeat staff for always ensuring a timely turnaround!! First Class All the Way read more

Poor service. Tide actually lost 8 pieces of my clothing. I had to call the police because Erica did not find make a conscientious attempt to find my clothing and lost my receipt. My clothes were not even done and I had dropped them off 1 week prior to picking them up and received an email that the clothes were ready. I live in Arizona and Tide promised to send my clothes to me via the mail. I waited over 2 hours to find out what had happened to my clothing. I will never use this store again. read more

I've brought my clothes here for the past 2 months and everything's been great. The staff is super friendly and I've been happy with the service. They're slightly pricier than the local competition but their service (and hours/days of operations) are worth it for me. read more

Opened with a bang and went downhill ever since..Pricey and dicey..I had the same cleaning problem twice in one month due to a sick pet sleeping with us in bed..The same girl behind the counter tried to overcharge me the second time..A totally higher price than the first time..That was a huge turn-off, and I never returned..Let's say, "The Tide went out"..Not nice $$ ! Please note my follow up today 12/12 **** I posted the above review on 12/11..On 12/12, I received an email thru yelp from Tide management..The GM of the company had read my review and wanted to contact me to express his apology for the cited incident..The GM (Nick), phoned me and was sensational ! As my complaint was not about the cleaning itself, but about a pricing incident, I will gladly use Tide again..This company is to be congratulated for its attention to stellar customer service. 5 Stars for standing behind its stores. Excellent ! read more

Just started coming to this location and I am very pleased with the results. I went in before 9am and my clothes were ready the same day !

I had an amazing experience with the Tide Cleaners on S Eastern today. Janna (hope I spelled it correctly) was extremely helpful during my emergency and provided me with excellent customer service! I will definitely be back. Thanks again!! read more

As a first time customer, the location is great. They clean everything in-house, so there is little to no chance that anything would get lost. It's Tide, I was sold on that alone. They did a great job on my dry-cleaning and have outstanding customer service too. I would recommend to everyone. read more

They have been amazing to deal with every time I have walked in. My shirts and suits have always been done right and on time. I think the best part is that every time I walk in they are friendly and remember me. Its a huge upgrade from my former dry cleaner! read more

Awful, awful, awful!!! We use this place cause of its close proximity to our house. Once again, my mom's dress pants came out with more stains than when we dropped off. Once again, they denied doing anything wrong. The pants were made of silk and other delicate materials, thus, we asked them to be dry cleaned. Not only the unidentifiable stains, but the fabric was partially ruined. The manager, Chuck, refused to do anything about it. Only thing he was capable of doing was to DENY, DENY, DENY. I say NEVER, NEVER, NEVER to use this business again. read more

My boyfriend dropped off two suits for alterations. One pant needed to be repaired due to a rip on the side and the rest just needed hemming. Horrible job...pants cut but not tapered so it doesn't look like normal pants anymore, the pants that needed repairs wasn't repaired. The suits were hemmed crooked. so pretty much his two suits are ruined. read more

Convenient and fast dry cleaner, great service, really nice people. I recommend to all to try. Thank you Tide Cleaners. read more

Dropped off two suits and two shirts yesterday. They told me my clothes would be ready by 5 today, but I needed them closer to noon. Went in this morning and asked if they could rush one suit it to be done by noon. The manager Chuck shook my hand and said he'd get on it. Came in at 12:05 and both suits and one of my shirts were ready. What a stand up guy and a great place. I'll choose Tide every time without hesitation. read more

I love the drive-thru feature where the service is always an A+! Love the sense of urgency from the staff and their warm smiles. Keep up the great work -- and keep those free samples of Tide Detergent coming!!!! read more

Love this place! Great service, and my clothes are always cleaned to perfection. I've tried other places in the area that are cheaper, and they didn't even come close. read more

I love the smell and quality cleaning of tide so this place pretty much had me at hello, but prices r a bit high, still worth it. They made a few mistakes on my clothing but they quickly fixed any issues I had. I love the drive thru super convenient especially if u have kids! Now here's the real cherry on the cake, I dropped off a big bundle and I always check the pockets but I missed one this time and there was 100 bill I left, the honesty was amazing they called me right away and let me know and put in the safe tilli was able to get it!! They truly deserve 5 stars read more

I had such a awsome experience at Tide. As soon as I walked in it smelt so good! The customers service was so refreshing after a long day I had. My clothes were done the next morning and they did a awsome job on the stain.. I'm Very pleased with this Tide. I will definitely refer people here and also keep returning.. read more

We've been going to this location since they opened, and have never been disappointed. Their drive-up service is so convenient, their service is second to none, and the quality of their work is consistent. They repair buttons at no charge, and even have free pick-up/delivery service (and we live in Anthem Highlands). My washer hose is currently not draining, and with a family of 2 young boys, a husband who works out daily, and 3 dogs, I do a ton of laundry....needless to say I'm stressing out until the repairman can come out. I just spoke with their manager, Jana, who was SO helpful and friendly. I'm headed out to drop off loads of laundry which she promised to have cleaned and folded ASAP. She was attentive to my needs and even asked if any of us had allergies so she could use their Free and Clear detergent if necessary. I highly recommend Tide, and for any of you who work swing shift or drop off when they are closed, they provide you a personalized laundry bag for 24/7 drop-off. Seriously, they are life savers! read more

I used to love this place... the last few times we picked our clothes up, they smelled bad. Almost moldy or musty. Absolutely horrible smell that Febreze, etc will not remove, and I don't know why. We dress up for work every day. So sad, gotta find a new cleaner. The first time I thought it was just a fluke, but I can't take any more chances on them. I can't go to work smelling gross. read more

Nice employees when I dropped off my clothes and picked up! I had a first time customer coupon which was great! My suits were cleaned perfectly! All wrapped individually in plastic. I will return for sure! Excellent experience. read more

Everyone that works here is so amazing every time I've been to the store and my mind was just blown by the prompt phenomenal service I received and how prefect clothes are every time. Thank you for amazing service from start to finish you guys are truly amazing.!!! read more

Today this business showed me their integrity. When I picked up my dry cleaning , they handed me a little bag and let me know the contents were found in my pocket. It was a large amount of cash. Thank you for doing the right thing! I will never go anywhere else. Customer for life! read more

I only had great experiences: very friendly & helpful staff and I always get my clothes back clean and wrinkle-free in no time. They even got out dog pee from a matt we had outside! Very happy with their service!! read more

Went to eat at Carabbas which is right next to Tide. Parked in front of Tide. Got out and started to walk to Carabbas. Some 14 year old runs out of Tide telling me we need to move out car. I asked why. She said it is their parking only. I said there are no signs or makings on the curb. She said "They're coming soon". What a joke. Very rude employee. Backed out of the spot 12 feet to another spot. And if someone from management told them to do this they are idiots. Anyway, had a usual good meal at Carabbas. Will tell everyone I know to never go there. read more

Wish I could give 0 stars. Dropped off 3 brand new pair of pants (about $200 worth) to hem, ruined all three. They gave me $50 to make up for it. If you want your pants to be hemmed how you want, you should probably go somewhere else. Or if you are looking for a business staffed with teenagers not paid enough to care to write down an order, and a complaint process that is guaranteed to take more time and more effort than you would ever care to go through, by all means, you have found your spot. read more

If you were to have a dream about Tide having a dry cleaners, this place is exactly what you'd picture. As we pulled up through the drive thru, Brenton greeted us. He was super cheerful and pleasant. We told him what we were picking up and he knew exactly which hat was ours. In fact, he said, "I cleaned that myself! It's a sweet hat." When he came back with our hat, it was wrapped like a present in a bag. He has mentioned how clean it was, and he wasn't exaggerating! Needless to say we are happy and willing to come back again for another experience. read more

I recently moved to Henderson from Summerlin and as I had a the "first time customer" coupon I thought I would try Tide Cleaners. I got 2 jackets and a paid of pants done and it was $15 with the 25% off. The prices are around 6$ a piece which is on the higher end but I don't mind as it is of high quality. The clothes have the "tide" scent which is a nice touch. The customer service has been great both at drop off and pick up and they even give you a bag to make it easier to drop your next load off. They also have a rewards program that is free! I would definitely recommend this cleaner. read more

Tide cleaners in Henderson is the best! We have been using Tide dry cleaners for awhile now and have yet to have a bad experience. We LOVE them! My husband works at a casino and with that said, he comes home smelling like pure cigarette(he does not smoke). It is horrible. Tide does an awesome job of getting that stench out of his suits. Life can get a bit hectic at times and I'll forget to send out/ pick up my husband's work clothes on time, but Tide is pretty great about getting it done next day which is FANTASTIC. They make it super convenient with a drive thru, but my favorite part is their home pick up/drop off! KAINOA our delivery driver is the BEST! Such a nice guy and provides great service. The Tide employees are an awesome team. We HIGHLY recommend them if you want your clothes cleaned properly, on point pressed and done in a timely manner. It doesn't hurt that they also offer specials throughout the month read more

Use at your own risk. Gave two stars because the short two months we used them, the alterations on 10 pants were fantastic, not cheap, but good quality. Other than that, spent in excess of $400 on cleaning and alterations to come home once with a pair of pants that weren't ours, not even close to either of our sizes, and were nasty old. I took them back asked how that happened and the girl said "we knew your order was missing tan pants, so we grabbed a pair of tan pants to complete it." What, who operates that way? They said they'd call me the next day after looking for my tan pants. No call until a week later to my husband's cell #. I called them back as per his VM message, the girl wasn't there, she'd "just left." I left my cell number and asked that she call back. Well, it's been another week, no call back, to either of our numbers, and still I have missing tan pants. Calvin Klein slacks that were $65 plus tax and they just "poof" disappeared. In addition, I had a black Calvin Klein suit cleaned a few times, and after a cleaning, I had super-glue-like stuff on the left sleeve of the jacket. My husband and I don't know if we are missing anything else, sort of trusted that what we left for cleaning in their issued bag would be what we'd get back. We wouldn't know, so many things left and I didn't count them at pick up each time. I do know that the time they tried to 'slip' some nasty pants in to "complete my order" that they indeed lost my name brand pants and got caught. I also had to ask several times for them to apply coupons I always showed at drop off, I would arrive to pick up, ask if the total had the coupon applied, and every time it hadn't been adjusted. I don't trust this place AT ALL. Be careful, count and check your items, as well as your bill each time. read more

I love this place! He staff is so courteous and helpful. The clothes look great and quick turn around is awesome.

I like this location. It's pretty cool overall. The young staff could used some coaching on customer service, but most of them are pretty nice. So far, they have done a good job on my dry cleaning. read more

Brought them 10 shirts just to be starched and pressed. 5 Short Sleeve and 5 Long Sleeve. Someone must have fell asleep at the wheel. Short Sleeve ones turned out just OK but they totally forgot about pressing the Long Sleeve ones. They charged me $2.89 a shirt for doing nothing. First time customer, last time customer. There are other dry cleaners in the valley that I have used that are less expensive and actually do the work. Thought I would give these guys a try. Well... they blew it! read more