5 stars is honestly not enough stars. Picture this: 4pm Christmas Eve. My parents come home to a…read morecollapsed ceiling in the bathroom, water everywhere. They panic. I start frantically calling 24 hour hour plumbers in the Easton/St Michaels area (spoiler alert: most of the top search results were not in fact 24 hour plumbers and told us they couldn't help until 2 days later). I get through to Irvin and he graciously agreed to send out a team to the house. ON CHRISTMAS EVE. The crew was so incredibly kind to my parents, not only did they address the plumbing issue but stayed behind to help with a substantial portion of clean up and damage control. I wholeheartedly recommend Irvin - thank you for being such a wonderful and caring business in the community!

I had an old gas-fired water heater start leaking on a weekend. Irwin was the first to return my…read morecall. He arrived on Sunday, assessed the problem and how to install the new unit. He offered a fixed price to remove and install the new unit. When delivered, the unit was damaged inside an undamaged shipping box. He promptly returned it and came back with another and installed it The quality of his work was superior to the one he was presented with. He completed the installation around 6 pm on a Sunday. And left the site as clean as it has been. He's a quality professional. I will use him again.

We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

Mark came out same day when I called late afternoon, gave his thoughts on what the problem could be…read moreand came out within the next few days to get started. He was very thorough and called every step of the way to give updates. He even called the county for a lid to something plumbing related that had cracked, and got my mail while I was away. So very thoughtful and above and beyond! It was a pretty significant issue that required a lot of digging etc but his quotes were reasonable and the job was done without a hitch, everything is working as it should and I will definitely be using Quinlin for any future plumbing needs.

Our basement flooded because our sump pump failed. Called to get an estimate and Mark was able to…read morecome within a couple hours to check the problem. Our sump pump was old so it definitely needed to be replaced. He had all the equipment as well as a new sump pump so he was able to install it right then. He was very friendly, professional and knowledgeable. He did a great job with the install and took time to explain everything to us. We will definitely use him for any other plumbing issues that may come up.

They would have gotten a 5 star but they were a little late. Courteous, double checked all…read moreconnections and did a professional job. They did come out on a weekend with little notice which I desperately needed. Thank you Justin and Anthony.

Justin came to do an estimate we agreed on work I gave him my payment 2 weeks ago I have been…read moretrying to reach out about the work no response. very unprofessional and will be taking the legal route.

Steve, Tucker and the entire team at Shepherd Plumbing have been awesome. All of the projects they…read morehave done for me were completed thoroughly, professionally and to my full satisfaction. I recommend Shepherd Plumbing without reservation or hesitation. They are honest, upfront, and fair in pricing.

I stopped in and requested to have the new water tank plumbing lines to be connected on my boat…read more The 1st attempt leaked so I went back and asked if someone else could put their eyes on it for another try. I was told "no, he's all we have" by the customer service/office manager. I informed her it was nothing personal but that someone else might have a better solution. Her rude response was, "We don't even normally do this kind of work ". And, I replied, "Well you sure didn't have any problems charging me $325". I asked to please have Josh call me and left. I never heard from him so hired someone else and all is good now. Shepherd should reconsider who their 1st point of customer contact is!

Very professional and helpful staff . I called Friday evening and was told someone would be there…read moreSunday morning. Wayman called me Sunday morning and showed up right in time. This is the second time I have used Roto-Rooter and highly recommend them and will not be using anyone else .

I recently had an issue with a clogged toilet. They arrived within an hour, the plumber was…read moreprofessional, efficient, and got the job done quickly. Highly recommended!

I inquired about plumbing services with JSquad and within 10 mins Josh texted me back and helped me…read morefind a solution to my plumbing issue. Very polite and knowledgeable. Would recommend.

Very friendly and fair value with great customer care and support to answer all questions with…read morereasoning

Quick and explained the issues and charged decent amount…read more Would recommend and call again

They came and were super fast and professional. Got everything sorted out for us and even showed…read morehow the previous install was not done properly.