1. Tidy Crew

    1. Tidy Crew

    0

    West Covina, CA

    Tidy Crew

    5.0 (8 reviews)
    Closed Closed
    Updated a few days ago

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    Response time

    40 minutes

    Response rate

    100%

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    Services - Tidy Crew

    Deep cleaning

    Move-in or move-out cleaning

    Regular home cleaning

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    Ask the Community - Tidy Crew

    Janeth's Cleaning Services

    Janeth's Cleaning Services

    4.6
    (198 reviews)

    Quality and value! Very transparent with what services will be done. Janeth's Cleaning Service…read moretruly exceeded every expectation I had. The team they sent, Evelyn and Ana, did a phenomenal, transformative job. I'm stepping into a new role as a caretaker for my uncle, who is battling terminal cancer. His home hadn't been properly maintained for the past three years, and I needed it to be cleaned before moving in. What they walked into was overwhelming. What they left behind was nothing short of a complete reset. The house feels livable again. Peaceful, even. And the bathrooms...I can't even begin to describe how bad they were. Truly. But after Evelyn and Ana worked their magic, I have zero hesitation using them now. That alone says everything. The kitchen--my sanctuary--was brought back to life. That clean house smell? Absolutely divine. You can feel the difference the moment you step inside. This wasn't just cleaning. This was care, respect, and restoration during a really heavy time in my life.

    I hired this cleaning company about a month ago and I was conflicted to write this review, but the…read moremore time that passed the more details I noticed post-cleaning that really bothered me. I requested a deep cleaning of my completely empty 3 bedroom, 2 bathroom, one story, 1140 sq ft condo. The day of the job, 2 very nice ladies showed up with all of their own cleaning products and vacuum. They took 5 hours at $75 an hour and I tipped them $25 each. They did a really nice job cleaning the vertical blinds in each of the 3 rooms and the dining area where the large window with sliding doors also has blinds. The rest of the house where I can tell they cleaned, they did a decent job, however I immediately noticed that: they did not properly clean inside the shower of one of the bathrooms because there were some cobwebs in the corner; they did not dust the walls since I could see some cobwebs in one of the bedrooms and near the vent of the dining area; the chandelier in the dining area was still dusty; the top of the bathroom cabinets were dusty; the washer and dryer are in a closet where the sliding doors are removed, the bottom tracks were dusty and clearly not vacuumed. I just feel that working in an empty home for 5 hours should not result in so many details missed. For the price they charged and the time they took, I was very disappointed. While I appreciate the punctuality of the ladies, their kindness and the quality of cleaning they provided on what I could tell was cleaned, I do not think I can work with this company again, nor would I recommend them.

    Kleen

    Kleen

    4.6
    (676 reviews)

    Before I tell you how much I love Kleen, it's important you know that a) I have not had…read moreprofessional help in a very long time and b) I am very neat and tidy to begin with. The ease of getting started with Kleen was a 10/10 experience and their communication with me was super fast. I was able to get same-day service after inquiring. Wow! During the cleaning while I was out of the house, I got professional communication from Gabriela on Team 25 with a question. Hearing directly from the person in my home was more helpful than a central office, so I appreciated that. It built trust and I felt at ease. Now, here's where things get really exciting... When I came home, and opened the door, I was smacked in the face with a lovely, non-toxic scent and my tiny but cute-as-a-button place was gleaming. Superficially, the house looked amazing - cobwebs from ceiling to floor? Vanished. Dust bunnies in between my giant plant collection? Outta there. Every surface perfectly polished? Of course. But what unfolded over the next several hours felt like I was a little kid on Christmas morning...as my partner and I went about our day, we'd yell to each other, "Oh my gosh, they cleaned there!?" "Wait - they did THAT!?" "I didn't expect them to do THAT!" "I didn't realize that could even BE cleaned!" It happened about 10 times that afternoon and even a few times the next day. My total happiness score (which is already really high) skyrocketed up about 10 points. Needless to say, this is a decision we wish we had made sooner. Kleen is fairly priced and the service was just fantastic. I feel so grateful to have angels visit my home like Gabriela and Team 25. THANK YOU!!!

    Warning to future customers: I booked a deep clean with this company, including a patio add-on, for…read morea 1,000 sq ft apartment for $240. Midway through the service, I was contacted and informed that an additional $90 would be required for another hour because the allotted 2.5 hours was insufficient to complete the job. Upon arrival, multiple agreed-upon areas were not completed, including the inside of the oven, microwave, refrigerator, living room, and patio. At no point prior to booking was I informed that the entire service--including add-on services--was capped at a total of 2.5 hours. Had this limitation been disclosed, I would not have proceeded with the booking. Expecting two cleaners to complete a deep clean plus add-on services within this timeframe is unreasonable. The mid-service request for additional payment, combined with incomplete services, resulted in a failure to provide the services as represented at the time of booking. The cleaning staff were professional and courteous, and this review is directed solely at the company's policies and practices. Based on this experience, I would not recommend this company or book again.

    Tidy Crew - homecleaning - Updated July 2026

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