I have been a patient for years. I usually go once a year. Last time I went was 2 years ago, and I realize I've waited 2 years to go back because the last time I had to wait an hour before I was seen. I mentioned my frustration with Dr. Tie at that time. This time, I arrived early and realized all these other patients that arrived after me were being brought back, seen, and leaving as I still waited! I finally went to the front desk to ask about what was taking so long. She said she would check on it. I sat back down and waited about 10 more minutes and went back up to find out as I was never told. Another woman said Dr. Tie was running late. It would have been nice to have someone tell me that, or better yet, call me before I even got there to tell me she was running behind so I could come later or reschedule. Dr. Tie is not the only one whose time is valuable. I finally left after waiting for an hour. I also called about a year ago to ask about getting a prescription refilled, and they never called me back. I will be switching doctors. read more