We bought a home in Flower Mound and I contacted Charlie Brown for the installation of 8 tvs and…read moreseveral Sonos products. I looked at his reviews and they all seemed good from his customers so I had no doubt in hiring his company. I met Charlie and he asked for a favor if I could purchase the TV's and the Sonos from him as he can match the prices I received and it would help him with his sales. I obliged but to only find out that after purchasing them, the pricing on the tv's went down a couple weeks later (at this point they were all at his location and not installed). He gave me an attitude and said once they are purchased he couldn't match the price and I proceeded to tell him I would return them and buy them somewhere else. Finally he said he could do it. Charlie gave me a price "not to exceed a certain amount of money to install the tvs and several Sonos systems". He arrived the first day, installed the large 100" and then he left for another appointment and had his helper install the rest of the tvs upstairs . Two days later, he came back and installed the other 2 large tvs and hooked up only 2 Sonos systems. He quoted me 245/hr for 2 men. He still charged me when he left early the first day, on his Invoice he said he was here a certain day and worked 8 hours (he didn't) and that particular day my hardwood floors were being refinished and there was nobody allowed in the house. With the miscalculeted hours, the numerous cigarette breaks he took in front of my house, I learned that this guy is not about customer service, he is about getting in and getting as much money as he can from the customer and not even finishing his work. I have wires hanging down from the tvs, tvs that are not level and 2 of the tvs that have apple boxes that were suppose to be installed behind the tvs are actually hanging over the tvs at this very moment. I contacted Charlie a week ago after his shoddy work and fabricated hours for the warranty cards, the manuals for the items I purchased. Between the Sonos and the TVS alone I spent over 25K and 2 days of labor was 3400.00, so almost 30K was spent and I have not heard from Charlie since this request. Don't be fooled by this con-artist and the reviews he has on here, if anyone wants to see the pictures, the receipts of the Invoices, the emails sent to him, please reach out. I want everyone to be aware that this guy is not who he says he is. DO NOT DO BUSINESS WITH THIS COMPANY!

Very prompt and knowledgeable. Work begins Friday. We are so far very happy. I recommend Charlie…read moreBrown.

I reached out about having a 220 outlet added for my EV. They did a great job with communication,…read moreshowed up on time and Stephen who did the work was amazing and went above and beyond. I would reach out to them again for any electrical need I have in the future.

I received a quote from them quickly for installation of our EV charger. They showed up on time,…read moreworked quickly and did a great job!

Updating review from 1 to 5 stars! I believe it was the owner who I spoke to not even 24hrs after…read morethe review and he had Trevor out within 24 hrs to resolve the issue. Please support your local small businesses.

Spencer was excellent. He arrived on time, was extremely professional, and did a great job…read moreexplaining both the technical side of the issue and what the next steps would be. He diagnosed the problem quickly, walked me through what was happening with the system in clear terms, and made sure I understood what to expect with the repair process. Courteous, knowledgeable, and easy to work with. If every technician operated like him, dealing with home repairs would be a whole lot easier. Highly recommended.

Called and they were available for same day service. Right away, the area(s) of concern were…read morecompleted. Suggestions were offered to update and prevent further issues. Pricing, very reasonable. They were very nice and professional. Thank you!

Caution on using Carroll Service - what was communicated and what happened are two completely…read moredifferent things: I called Gabe Carroll on a Friday after seeing his Yelp reviews, looking for a quote on electrical work at a rental property -- we have renters moving in and wanted to make sure everything was up to code and safe. Gabe said he could come out that Monday to provide a quote, and mentioned I'd get a message from an automated system but told me to ignore it, so I did. Monday morning, one of his workers arrived before Gabe and began pulling out switches and other items before any quote had been given or fees discussed. My son was the only one home at the time. Gabe arrived shortly after to assess the work needed, then called me to walk through what he'd found and said I'd have a quote to review within a few minutes. When the quote arrived, it included a $149 service fee and a $159 diagnostic fee in addition to the repair estimate -- none of which had been mentioned to me beforehand. When I questioned this, Gabe said I had agreed to the fees via the automated message -- the same message he'd told me to ignore, and which I never opened. He sent a screenshot of a calendar entry with a checkmark as "proof" of my agreement. I had gotten quotes from other electricians at no cost, which is what I expected here too, so I could compare pricing fairly before committing to work. When I pushed back on the fees, Gabe became confrontational: he called the police (who, after speaking with him, apologized for the call and left), threatened to send my account to collections, and contacted city code enforcement about violations he'd found. I'm now working directly with the inspector on those items, which is exactly the kind of oversight I wanted a professional's help with in the first place. When I mentioned I'd be leaving a review, Gabe said he'd sue me for slander. My advice: get any fees confirmed in writing before agreeing to a "quote" visit, and consider getting quotes elsewhere -- several other local electricians will do this at no charge and not be so hostile in the interactions.

These guys did an awesome job for us. Installed several can lites in our kitchen ceiling and hung…read moretwo pendant lites as well. Came out perfect. Done with no surprises. Cleaned up and finished in the specified time. Great job. I'd hire them again.

Great service. Very thorough installation. On time service. Very reasonable. They cameout and…read morequoted timely. The repair was even better than expected. If need again they are first I will call.

Every aspect of this HVAC installation has gone perfectly. The initial presentation was clear and…read moreconcise. Installation was on-time, efficient, and very clean. IME personell are all incredibly professional and cordial. They worked with my timetable and completed the tasks with no errors or omissions. IME receives my highest recomendation.

I Just had a quote on leaking evaporator coils and freon from IME after inspecting the situation…read moreand it's nearly the same cost as when I purchased new in 2016. I always liked the service from IME but this is an astronomically high quote. The unit is a 3.5 ton for 1599 sq ft house. The unit has never put out very cold air in the 10 years I have had it. I have complained about the air not being cold during maintenance for years and IME would tell me it's working normally or flip a switch on compressor. Last year in 2025 I had maintenance done and it was noticed on report that freon was real low, however nothing was done to look into the issue while it was still under 10 year warranty. I still have the receipts. I had another plumbing company take a look at the issue yesterday and they said I needed 2 to 3 lbs of Freon while IME said I needed 11 to 12 lbs of freon. That is very concerning. My other company added 2 to 3 lbs and the air is coming out cold now. The other company checked for evaporator coil leaks and did not find any leaks using soap test while IME said I had a leak. My other company may take the coils out to inspect closely and then put new coil if needed. I feel like IME is not telling the truth about this situation and inflating the price for profit. IME service call cost me $202.45 and they quoted me $1850 to replace coil and $1300 for the freon. My other company didn't charge me anything and we will settle up later but I will have a substantial savings.

Andrew and his team are awesome. They truly care about doing a good job and go the extra mile…read more Originally I was just looking for a complex electrical run for a new mini split in a separate garage. We ended up having him help actually mount the condenser unit and drill the holes out to it through Stone / brick. He did a great job with everything and had a reasonable price. Five stars and highly recommend!!

Had a level 2 EV charger installed inside the garage. They were the first to reach back out. Gave…read moreme an extremely fair price compared to the next 5 that responded afterwards. They were able to come the next day and kept me updated when their other projects went over a bit. Both were polite and professional. Finished in about an hour and left. Before they left they made sure to let me know to reach out if any issues came up. Everything is working perfectly and won't hesitate to recommend and contact again in the future

TexAire provides top notch service. Barry and Rafael are both very professional and kind and were…read moreable to quickly resolve my AC issue same day. They communicated every step of the way and even followed up afterward to ensure that everything was still running smoothly. You can tell that they genuinely take pride in serving the community and care about their customers.

TexAire Heating & Air Conditioning Review Fantastic Service!…read moreBarry, our customer service rep is stellar. He brought our attention to mistakes from the previous 30-year-old installation and corrected/repaired them during the installation. David the owner, is very reasonable with pricing and the installation schedule. Finally, Max the installer, is passionate and has some serious attention to detail traits, so expect an immaculate installation. I would use them again and highly recommend TexAire! David Wright, Owner 469-460-3491