Edson was just delightful! We are currently shopping for a ring and he was so sweet to size my finger and show me a few rings they had on display. I really had no idea what I was looking for and he really helped me narrow it down. He also put the rings on my profile that was my husband remembers what I liked the most. Tiffany will always carry value so it's definitely worth the price. Plus the reason I want a ring from here is because they register it to you and I can always pass something this beautiful down to my daughter. Thank you for the wonderful service we will definitely be back and I will definitely be using him for all my future gifts I buy for my family and friends read more

Is there anything better than being in LOVE! Love the one "thing" that truly separates us from all the rest ! It's the one thing that makes the world the most beautiful place . Could love strike twice perhaps? We shall see ? It almost went away. When you give your all to someone and they don't reciprocate. Madness sets in . But could we get anything better than Tiffany's for that forever kind of Love and how to express it . What's the occasion? Recently it was a birthday ? A beautiful princess that needs to know she is the one true one . The one to whom would go the the depths of hell and bring her the moon and back. So you have someone like this? The one that brought brighter brilliant joy to you . How could you not spoil her every moment of the day . Tiffany's aided in making her birthday a brilliant one yet again. The love of a parent is extends all others! The staff was magical in making sure that we were taken care of . Whatever the special circumstances the family here can make your life a little more exciting. Now if you want Tiffany's silver you have to order online . You can order onsite too and they will ship it to the house . This being Vegas, one needs to shine with sparkles make sure and plan ahead. You can have interest in a piece of jewelry and pick it up in store with one phone call . No matter what the occasion Tiffany's makes the best of moments even better . Birthdays anniversary's, what's your forever moments can be brought to beautiful places here ? Shall we step in and celebrate whatever is exciting to you and yours! read more

Tiffany & Co - "When two heart become one, it cannot be undone, broken or swayed. For this love will last an eternity and will not fade." - Jewelry Near Me - Las Vegas, Nevada

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We came here to pick up some of her silver bracelets and also look for a stack (around wedding ring) to pair with it. The service is excellent, some of the best in class for such a reputable brand. The cleaning of the silver was bad, even worse that they released for pick-up and has to be cleaned again. We love the brand, so iconic but do better on the back-end with cleaning! read more

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Deanna was so helpful and excited for me to purchase the second item from my Tiffany set. Making this kind of purchase is something special for me and not an "everyday" event so I was looking for an experience as much as I was looking for the item itself. I first went to the Tiffany at The Shops and Crystal and the employee there was not attentive or kind, so I left. Deanna knew just what I was looking for, ask me lots of questions, offered me and my husband water, and overall just made it a nice experience! This store is so cute too so I definitely recommend this Tiffany location over the others on the strip. read more

I had finally gotten my favorite Gold Paloma Picasso olive branch Pearl ring but I couldn't find the matching earrings at Tiffany stores near me. As we walked by this store in the Forum shops, something told me to go in. I was greeted with smiles by the staff. I told the young man in the front that I was looking for the earring that matched my ring (I had it on at the time). He instructed me go to the back and the manager would help us. Roark was the manager. He was very attentive, friendly and helpful. He did have those earrings and after trying it on, I never took them off as I absolutely loved them! Regardless, he still put the pretty box in the blue box and then the blue bag. I love the brand and how well they treat us. We'll definitely be back for the holidays. read more

Tiffany & Co - Jewelry Near Me - Las Vegas, Nevada

Date: Monday, April 10th, 2023 Drop Off Time: approx 12:45pm Pick Up Time: approx 5pm I had some diamond earrings repaired at the end of last year at the San Francisco store. Afterwards I just put the earrings on and didn't think anything of it. That is until, I tried to take them off and they would not leave my ears. The backings would not pinch and open to save my life. We ended up having to pry them off with pliers. While doing so, one of the backings split open and we saw the inner mechanisms were rusted. I have had these earring for years and never had any issues until I got them back from the repair. Fast forward to this last Vegas trip. I happened to have the earrings (and destroyed backings) in my jewelry case, so I decided to go to this Vegas store. David was so helpful! I didn't understand why the backings all of a sudden rusted when they were made of platinum. He said he'd put in a request to replace them as part of the warranty of my prior paid repair. I left my jewelry and went off to have a cocktail. I later get a call and an email saying I can come back and get new backings free of charge. He got his manager to approve it. (I can't remember her name. I think maybe Sara? But she was so sweet!) I came by after lunch and picked them up. They even cleaned them and gave us a few bottles of water. There's something to be said about the customer service at Tiffany's. They do go above and beyond. This store is no different. Thank you for being so wonderful! read more

My daughters and I were visiting family in Vegas and one of our days was spent at Ceasar's because it had a restaurant we really wanted to try. We had some time to kill before our reservation so my daughter asked if we could look at the Tiffany & co store. We asked the very large security guard at the front door if it was alright that we looked around (God knows we couldn't really afford anything there!). He welcomed us in and that's when we met Jeffery. He was beyond welcoming, greeted us right away, walked around with us and explained all the displays. When my daughter mentioned that she really liked Audrey Hepburn Jeffery took us to the back of the store to see a signed letter she gave the company. Honestly Jeffery made our visit at Tiffany's one of the highlights of our Vegas visit!!! Once I do get some money saved up for my next Vegas trip I am most certainly going to buy something from his store. Thank you Jeffery!! read more

I've always been welcomed with a smile here. Customer service is attentive without being pushy. The selection of timeless and new pieces is comprehensive. They just don't have much of the home and gift collections. This isn't the closet Tiffany's to me but I frequent this shop whenever we're in Vegas. Like other Tiffany's they clean your pieces for free. It's never taken more than 10 minutes to clean our pieces. I know that sterling silver takes a few hours and maybe even a day when they're busy but they've even cleaned my necklace the same day after a couple hours. Every woman and young lady deserves a Tiffany! read more

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Bought a Tiffany necklace at Tiffany & Co Forum Shops at Caesars Palace.Beautiful store and beautiful necklace.Our sales attendant Jeffrey made our experience enjoyable. He was personable and offered professional outstanding service.Thankyou Jeffrey! read more

Every time I come to Vegas I like to purchase some type of jewelry and this time around I thought about getting a nice pair of diamond ear rings. I looked a little bit online and found the solitaire rose gold studded diamond ear rings. So when I visited the Caesars Palace shops I went in and looked around and was helped by Matthew who knew exactly what I wanted. He showed me the different options and I said that I wanted to think about it at first. I ran a couple of errands and came back knowing that I wanted them. Matthew graciously helped me, the process was super quick and easy with payment and creating and account on an iPad. He explained that there's complimentary cleaning and service for a lifetime, you can just bring it into any Tiffany's location. I put them on in the store and snapped a pic with Audrey Hepburn. I love my ear rings and they're a pair to easily have on casually or special occasions. I got a nice Evian bottle and complimentary chocolates as well as my nice blue box and bag. Loved my purchase and the service at this shop. Everyone was really helpful and professional. read more

Tiffany & Co - Tiffany Solitaire Diamond Earring Studs in Rose Gold - Jewelry Near Me - Las Vegas, Nevada

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Years ago, I would have given this Tiffany 5 stars. Fast forward to this summer and I am definitely feeling the "meh, I've experienced better". I visited this location twice this summer and left disappointed each time. There is a line queued up outside to get in per Covid protocol. Upon entering, I was surprised by the lack of greeting or assistance. Typically, Tiffany stores are welcoming, but the pleasantries were over before even stepping inside. My visit over Labor Day weekend really rubbed me the wrong way. I waited in line about 10 minutes and then was let in to no greeting (again) and the 3 sales associates staring at me. No "what can I help you with", "how are you" nothingggg. I stood there awkwardly and finally said I was looking for a pearl necklace. The Asian male associate pointed to the back and said they're in the corner. Didn't offer to walk back with me or help. I begrudgingly started walking towards the back (I should have walked to the exit) and I think he caught on to my displeasure and followed. Good thing he followed because of course the item was not in the case. He started looking online and said they were out but it could be ordered. Thing is, I would like to see said item in person before dropping $$$$. He said Bellagio had 1 in stock. I asked if he could call over to make sure before I walked over there and he declined (Um, what??? Lol). Exit and goodbye. read more

Have to rave about my first experience shopping inside Tiffany&Co at the Ceasars Forum Shops! Have to give my Sales Professional: Mathew F. (5 Stars) for his positive vibes and being informative!!! My first experience to actually walk in and try on Tiffany&Co anything! But before I walked in I've already had a vision of what I wanted!!! The classic Tiffany&Co bracelet! Always said to myself..."one day I'm going to get me some Tiffany&Co" And I eventually did!!! (Get the Heart Tag Bracelet with a diamond) but...... Here's the crazy back story! First off... the only reason why I went to Las Vegas is because I was invited to pick up $200 gift card for Tiffany&Co at the Ceasars Reward Promotional desk. But... let me tell you if your NEW to this Promotion like I am, no one really tells you how to retrieve it properly until you actually run around and find the RIGHT person! (Keyword=the right person). So.... since I'm a person-a-l in scrubs aka...Health Care Provider Covid Tester District Mobile Operations Manager now, I arrived to check in at the Ceasars Hotel very late (mind you passed 3am) and as I checked in... I asked right away... how can I get my $200 Tiffany&Co giftcard??? Then, my hotel desk clerk wrote it down for me and says "your able to pick it up between 10am-9pm at the Forum Shops." Then, I was like ok!! I'm able to catch some ZZZ, and pick it up later. Later came along... and I went to the forum information desk thinking they are the ones to pass the card out since the actual store is right by the information desk. Um... NO WrOnG!!! The information desk sent me to the Forum Shops management office but they were closed!! Then, as I was got frustrated... I walked inside the Tiffany&Co store and met the RIGHT person! Mathew F. The sales professional not just understood my frustration of getting misinformed but actually told me where, how, and when to go to get my $200 giftcard! [Footnote: The promotion is an exclusive event that is a collaboration with Cesars Rewards. This year the event was held 12/17/21-12/19/21. Pick up times for the $200 gift card were Noon-3pm at the Ceasars Hotel Promotional desk (after the Augustus and Octavious elevator entrance at the Ceasars Hotel!) You can shop with your $200 gift card at the Tiffany&Co forums shop at 10am-9pm.] I'm hoping that all of Ceasars Hotel desk clerk gets more information or training on Promotional/giftgiving seasons especially when people (like me) who are coming to Las Vegas just to pickup a Gift! YES! Oh thank heavens that Mathew F. is well informed!!! So... the next day comes (12/19/21) and I was able to pick up the $200 giftcard with no issues, and walk in the store and purchase my very first Tiffany&Co bracelet! What's ever so symbolic for the crazy weekend is that, this week I've gotten a promotion at work, then hit Ceasars Rewards Diamond status then able to finally get my $200 giftcard!!! After all that... it made sense to me to get the Heart Tag Bracelet with a diamond . Was this BackStory helpful/entertaining??? If so... Check out my Blog/Youtube channel: www.Just8Ate.com read more

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As a Tiffany & Co first timer, Jeffery Demoure made my experience beyond amazing. He was patient and dedicated to finding something that I truly felt was, "The One". Throughout the process, he showed an inspired eye for design; being able to pinpoint what might beckon to me -- with little given detail on what I wanted. Jeffery went completely out of his way to deliver some of the most excellent customer service I've seen yet, all while being well informed on Tiffany's lines and the brand's history. He's a fantastic conversationalist and truly knows how to connect with his customers. Demoure is simply a wonderful representation of superb service, and I have nothing but good things to say about my experience with him! read more

Fast forward another year, and we had another great experience here. We had gone to the Crystals location earlier in the evening, but the necklace I wanted had a few scratches on it. Our salesperson there called this location, and they were able to locate the only necklace of this style they had in stock. I'm so glad because it has been discontinued. They held it and we rushed here because it was near closing time. Our sales assistant was very friendly and helpful even though our purchase had already been decided. This necklace was in perfect condition because it had not been unpackaged. It was near closing time, but we never felt pressured to hurry. We were amazed at the great service we received at both locations. read more

Tiffany & Co - My gift. Thanks! - Jewelry Near Me - Las Vegas, Nevada

Becoming increasingly disenchanted with Tiffany in general, but this location's terrible customer service is a big no from me. Post of my earring broke after less than a dozen wears. They were purchased less than 6 months ago. The lady "assisting" me said it'd be $90 to fix without asking me when they were purchased or checking if I still had warranty on them. I had to prompt her to check. She came back to apathetically state that she couldn't find anything in the system and shrugged it off. I asked her if there was any other way to look up the purchase other than name and phone number. She made it seem like I was a bother, and insinuated they weren't purchased within the year as I was claiming. Why would I lie about something you can look up. At the end of the day, I would have paid to have my repair made, but I was tired of having to ask her to do her job while dealing with an attitude. Also, I know they are covered under warranty, and it shouldn't be so difficult to facilitate. I know this won't deter anyone from shopping here, but if the lady who couldn't be bothered to engage in decent customer service reads this, I've got a message. If you hate your job so much, get a new one, preferably outside of customer service. read more

Tiffany & Co - Jewelry Near Me - Las Vegas, Nevada

This is for their customer service department only. Greg helped me out when I needed to clean about 10 items. The turn around time is about 3 hours for cleaning which we decided to check back in before the 3 hours. He itemized all of my items and knew what all of the were called which was amazing in itself. We got our claim ticket and headed off to dinner. We returned about 2.5 hours later and it was ready. You do have to ring the bell for customer service though but they come out right away. He showed me all of my pieces and started putting them individually into the Tiffany blue bags. He gave me a helpful tip about sterling silver and tarnishing. Put them in a sandwich bag with no air! I am definitely going to do this so that I have less pieces to clean next time. Overall, customer service was great and I left a happy customer. read more

Yesterday on 12:27/23, my 16 and 13 year old daughters were shopping in the Forum. They went into Tiffany and told the sales associate they would like to purchase two necklaces and the lady ignored them thereafter. Poor kids have own credit card and were not dressed like slobs so I do not know what the issue ways. But pretty disappointed they were treated like Julia Robert's in Pretty Woman!! Sad that they will remember this incident the rest of their lives! read more

I came to this Tiffany's when I was in Vegas about 2 weeks ago with my boyfriend. I was looking for something new but really didn't know what I wanted when I walked in, so I decided to check out everything and wander the whole store. This us a huge Tiffany's location with just about every collection I had ever seen online or in other stores. In comparison to the one in Salt Lake City, this was a giant. After walking around the empty store for some time, one of the many employees finally spoke up and asked us if we were doing ok. She was really helpful and tried to help me figure out what I wanted. I tried on some earrings to match my ring, which I liked, but I felt like waiting on them. Then I started looking at necklaces. She showed me the necklaces and let me try them on, but I was torn because my ring is silver but I prefer rose gold. She happened to find a necklace with the heart shapes I was looking at with 1 silver heart and 1 rose gold, and I just knew instantly that was my choice. It wasn't on display so I am really grateful she thought of it for me! At checkout, she asked me if I wanted to wear it out and since I did she still gave me my blue bag and box. She also offered to dip my ring in cleaning solution since I asked her for cleaning tips, which was so nice because it started to get busier in the store as we checked out. The only reason I'm giving 4 instead of 5 stars is because literally the whole time I was there trying to pick something for myself with my own money, she kept trying to tell my boyfriend to get me an engagement ring. Once or twice is fine to hint at, but after we tell you were not ready to get engaged twice in a row, just lay off!!!!! It was my special trip to Tiffany's for myself that I was very proud of, and she turned the focus into putting pressure on my boyfriend and marriage. That was pretty disappointing when I was looking forward to spoiling myself for once after earning it MYSELF! Anyways other than that hiccup our trip was a success and I would recommend stopping in. read more

Tiffany & Co - My new necklace with a silver AND rose gold heart! - Jewelry Near Me - Las Vegas, Nevada

This location in the forum shops is wonderful! The staff is really nice and helpful! I would choose this location over the Fashion Show Mall because the staff there are very snooty and rude! Tiffany & co focuses on Superior customer services and the Forum Shops location really showcases this! Great Job! read more

They don't stand behind their jewelry. Once you buy something they are finished even if it is poorly made and falls apart. Get an immediate appraisal also because it's much lower in quality then advertised read more

Matthew was a pleasure to work with!!! He sold my husband and I two platinum wedding bands. He jumped through all kinds of hoops for us to get them in time for us! I can't thank you enough man!!! read more

Tiffany & Co - Tiffany & Co platinum wedding band - Jewelry Near Me - Las Vegas, Nevada

Sui was the gentleman that served me today while I was looking for a choker necklace. This guy was so courteous and very genuine. He suggested things to me and was simply outstanding. Congratulations to management for hiring such an awesome young man. read more

I'm a local and had family in town from Kansas City. My cousin & her 14 year old daughter were shopping Caesars & while dining at a restaurant in front of Tiffany's, my cousin's daughter managed to talk her into buying her an iconic Tiffany necklace. She already knew the exact one she wanted and pulled it up on her phone. She could hardly contain her excitement to finish lunch & go get her necklace. It was fun to watch her excitement. As we walked in, we told the man at the front the name of the necklace we were wanting and we're told- "that's toward the back" & we were ushered to a counter to the back of the store. We were told every salesperson was busy but a female salesperson quickly volunteered to help us out. She brought out the requested necklace & made several disparaging comments saying "it's only enamel", "you can't get it wet", "you'll have to PAY to re-enamel it" & suggested she buy a necklace for $1,400 instead. This is a 14 year old girl who can barely take care of her most precious treasure; her cracked screen, IPhone. When her Mom politely declined, the sales lady, "A. Gandhi" (per receipt) was extremely hostile & rude, CLEARLY, unhappy she wasn't getting a larger commission sell. I HAVE bought Tiffany & never will again. This rude exchange was a topic of conversation amongst us several times that night, it was unbelievably rude we couldn't stop talking about it. It was even relayed to other family members later that night. It ruined what should of been a fun, lifelong memory for my niece, of buying her very first Tiffany piece, instead, it was a nightmare of buying her first & last. As a local, I am concerned that tourists also are likely treated in such a rude & dismissive way. As a human, I'm saddened that a woman could treat a child like that. At minimum, I hope someone @ Tiffany's has a stern talking to "A. Gandhi". I would hope she does NOT exemplify the Tiffany brand nor the level to which they strive in achieving their customer service. Do better Tiffany's. read more

Tiffany & Co - Receipt for the RUDE salesperson A. Gandhi - Jewelry Near Me - Las Vegas, Nevada

I came in here to buy a birthday gift for my mother in law. We were instantly greeted by a very nice Asian lady. She showed us options but we knew exactly what we were looking for! The process was so easy that we were out of the store 5 minutes after we stepped in. The store is very clean and bright! We got waters after our purchase! I'm totally coming back for some more goodies! read more

Tiffany's at the Forum Shops is a regular stop whenever my wife and I are in town. Reason being is my wife's engagement ring is a Tiffany and Co. ring. There are other Tiffany and Co. locations in Vegas, but it's always this location that we visit. Everyone here is always very nice and courteous to us when we stop in to get her ring cleaned. We'll browse the store while waiting for her ring to get cleaned and we are never pressured to purchase anything. When I was looking for a ring, everyone told me that I could get a bigger diamond and that I was wasting my money. What sets Tiffany and Co apart from the mall stores is that Tiffany will continue to take care of you AFTER your purchase is made. We've had nothing but an AWESOME experience whenever we visit a Tiffany and Co store, this store is no exception! read more

I had some excellent service at the T&Co. here... we were browsing for my usual Vegas T&Co item and a lovely lady named Lisa I think stepped in to show me some items in the metro collection which is what I primarily wear. I tried on some cocktail rings but they didn't have the color I wanted. They checked their inventory and found it at the other Tiffany's but I wanted to keep browsing before they brought it over. We found a gorgeous band with diamonds I hadn't seen or just didn't think I'd like until I tried it on. I also looked at leather items in the store and almost bought a small pink leather wallet but the color of their display wallet was brighter and more pink than the more subdued one in stock so I passed. While looking around the manager came out to greet us and made chit chat about sights to see in Vegas since it was our friends first trip to town. I decided to wait on the ring and they sent us off with bottled waters and all the information on a business card. Pretty pleasant! read more

I've been into a handful of Tiffany store local rooms over the years and have yet to ever feel the need to buy anything. The new Atlas collection just came out so I was curious to see it in person. I ended up buying my first piece of jewelry from here and bought a necklace. The gentleman that helped us was friendly and helpful. He answered all my questions and wasn't pushy for the sale which I appreciated. After deciding on a piece he even offered myself and my husband a beverage to drink on our way out. I thought it was a nice touch and just really made the entire shopping experience here top notch on the customer service level. I think Tiffany finally won me over with the little blue box, I'm definitely a fan of this store more. read more

Loved Tiffany's in Las Vegas. It seems that every Tiffany's that I have been to have the sweetest, most down-to-earth people. I don't know who does their hiring. Even the security! They let you shop at ease, but you don't have to work at getting their attention if you're interested in something in the display case. What a store!! read more

Dear Tiffany & Co., We've been a loyal customers for many years. My wife owns at least $35,000 worth of jewelry from your company, and over the years have always been satisfied with the attention to detail and service you have provided us. The exception to the above statement was this past week while shopping at the Forum Shoppes within Ceaesar's Palace. For a while we have been considering a ring upgrade, plus have been interested in some of the new collection items, specifically the T collection and some new additions with yellow diamonds. However, I wish you would hire employees with the sophistication and knowledge to fit your branding. I asked to deal with a manager as I like to deal with people in charge. I was introduced to a manager named Gloria. Ms. Gloria seemed quite nice, but immediately we realized she did not know any of the names of the products, and often called other workers to ask them information on pricing and materials. HOW DOES A MANAGER NOT KNOW ANY OF THIS INFORMATION? I immediately asked her how long she had worked for Tiffany's as it seemed it was her first day. She responded with just over 1 year! The most embarrassing part was when I asked her to show us yellow diamonds and the types of cuts they had available. Ms. Gloria didn't know where the yellow diamonds were. Long story short we did not buy anything at Tiffany & Co.. We were staying at the Bellagio and thought about going back to the Bellagio store (originally didn't like the selection there) but then decided to spend my money at Cartier. Tiffany at the Forum Shoppes you blew a $15,000 sale. MANAGEMENT: if you are reading this I highly suggest you train your workers. read more

Sarah is absolutely amazing at this store. I had an issue with a repair. & she followed up with me for over 2 weeks. Had that personal touch over an item that has a lot of value to me. This store is wonderful 100% recommend! read more

Whenever visiting LV, this is my go-to Tiffany shop. My recent experience prompted me to take time to write a review. Christina E. assisted us and she was the most knowledgeable, helpful person I have interacted with at any Tiffany shop. She easily and completely answered my questions about the pieces we were interested in and did not make me feel rushed or pressured. The entire experience was like enjoying an easy-going conversation about the beautiful jewelry pieces. She effectively listened to my questions and provided expert advice, which personalizing my shopping experience. In fact, I was so impressed by her skills that going forward, I will contact her for any future Tiffany purchases (virtually or in-person). Thank you, Christina, for being a true professional. read more

What else can I say that explains more than just the name TIFFANY! There is just no comparison for design or service. I just love the lady Gaga collection! read more

So disappointing when you are ignored for service, especially when my wife saw what she wanted at another Tiffany but couldnt decide to purchase until today. We happened to be in Caesars Tiffany's and i convinced her for convenience to purchase there. We walked whole store and not even a greeting much less asked if needed help. Back to Bellagio Tiffanys where we felt more welcome. read more

My wife and I visited while on a weekend trip to Vegas. We were treated so well during our visit. Princes was very helpful and found our wish list list that the Portland location set up. (Thanks Ariel and Stephanie!) Princes noticed my wife's necklace that we purchased at Tiffanys in the Financial District in New York last April. She showed us the matching ring. It was perfect. We were plesently surprised when we received an Email from Ariel, our Tiffanys representaive in Portland that Princes passed on information of other pieces my wife liked to add to her wish list for the next time we are in. We can not stress enough how nice it is to shop in a Tiffanys. Do not be intimidated. They have wonderful staff, beautiful pieces in all price ranges and excellent customer follow up. Thank you Princes for a wonderful shopping experience and for helping us find a special 'souvenir' of our trip to Vegas. read more

We have purchased at this location now on 2 of our trips to Vegas. Both times the service was great. Very friendly sales man the first time, and a wonderful young lady the second time. We will definitely be back! They polished up our rings while we shopped, and did a great job! read more

Where to start Danford Chun was a Star On all levels from the time I walked into Tiffany's to the time I left I even had all of my kids with me and me had it very easy to shop it's not easy shopping with 3 boys but danford made it easy that day took his time made me feel like a very important customer he also interacted with my kids as well which was a big plus he's also very knowledgeable of the product which I loved he gave me top of the top experience read more

I was dumb enough to buy a ring and bracelet here for an ex that I KNEW was stone-cold crazy. Thankfully, I pulled the rip cord before giving her anything too expensive and they were great and gracious about the returns for a full refund. Whew! read more

I went in with high expectations that the first salesgirl shattered. I honestly hope she was fired and swiftly. I won't bring up herbname for the sake of being petty. All that said- Mr. Roark Jones stepped in and made it the best shopping trip in my entire life. He showed what true customer service should be. In any store. I have also dealt a bit with Manager Hilary who has been wonderful. So, lesson of the story, if you want a 5-star experience go to this location and ask to work with either Roark or Hilary. Don't waste your time with anywhere (there are like a half dozen Tiffany's just in Vegas) or anyone else. read more

Was very difficult to get a certain piece that i was told was available in the store. new manager didnt know any of the simple info about certain pieces. New manager continued to say that the piece I was buying was her favorite piece, but in fact she had no knowledge of product or price read more

What can I say? The staff is super knowledgeable. Heidi knew just what to add to the wife's anniversary collection. The wife was happy. Amex was happy they get to give me a zillion more points. I'm happy cause I got the present before the anniversary date. Boom you gotta love this place! read more