Working with Niki has been a great experience. She's responsive, professional, and has been very…read moreeasy to work with. I've really appreciated how quickly she handles things and how on top of everything she is. What I like most is that she doesn't make you feel like just another client. She genuinely seems to care and takes pride in doing things the right way. That's hard to find. I've had a very positive experience with her and would definitely recommend her to anyone looking for a property manager.

While the leasing process started on a positive note, our experience after moving in has been…read moreextremely disappointing. To their credit, the team was very accommodating in working over the weekend to help expedite our application. We were relocating under unique circumstances and needed to secure a home sight unseen as quickly as possible. Before we signed the lease, the leasing agent was transparent about a few minor issues--the lawn needed to be cut, there were a few paint touch-ups needed, and there was a substance on the back wall that appeared to be wood glue. We agreed those were minor concerns because we were assured the home was otherwise in excellent condition and move-in ready. Unfortunately, when we arrived, that was not our experience. The home had numerous issues that should have been addressed before move-in. The walls throughout the house were covered with scuff marks, dirt, crayon marks, and other stains. We requested that the home be professionally painted rather than accepting a credit to do touch-up painting ourselves because the amount of damage was far beyond a few small touch-ups. After multiple requests and more than two weeks in the home, we still have not received a clear answer on whether this would be completed. We also found mold on the refrigerator's water and ice dispenser, a broken refrigerator drawer, a non-functioning burner on the stovetop, rusting and chipped dishwasher racks, air filter so dirty that it hadn't been changed in a very long time, refrigerator filters that needed replacement, and a water softener that needed salt. Filters and such should not be needing replacement the first day you move into a "move in ready" home. The home itself had not been properly cleaned before move-in, with dirt throughout the home and items left behind in drawers that we had to dispose of ourselves. The most serious issue, however, has been the excessive amount of cat hair and dander throughout the home. I have a severe cat allergy and cannot be around cat hair or dander for more than about 20 minutes without experiencing an allergic reaction. Since moving in, I have had to avoid the carpeted areas of the house almost entirely. To the company's credit, once we reported the issue, they arranged for the carpets to be professionally cleaned. We also paid out of our pocket for professional air duct cleaning and hired a separate cleaning company to deep clean the home because cat hair, dust, and dirt were present throughout the house. Despite all of these efforts, my allergy symptoms have continued. Our biggest frustration has been the inability to communicate with anyone directly. Every attempt to discuss the situation has been limited to email, and we have been unable to speak with a manager or decision-maker by phone. We are not asking for extensive repairs or compensation--we simply want to discuss a reasonable solution to a legitimate health concern. Unfortunately, we have repeatedly been told via email that personal allergies and preferences are not their responsibility. While many of the maintenance issues themselves are repairable, the ongoing allergy issue has made the home unlivable for our family. At this point, we would simply like to come to a mutual agreement that allows us to receive our security deposit back so they can lease the property to someone for whom it is a better fit, while we find a home that does not pose a health risk. I hope this review encourages improvements to the move-in inspection process, cleaning standards, and, most importantly, customer communication. Being able to speak with someone directly when a serious issue arises would go a long way toward resolving situations like ours.

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I've worked in real estate for over 20 years and this includes property management. There are many…read morecompanies, both large and small, to choose from in selecting a property management company but I have found none better than Nu Edge Realty & Property Management. More than fair prices and practices, fantastic service, Marlena is a credit to the profession! She has helped me, as an out-of-state owner in so many ways. It's like having a friend in Austin look out for my best interests. Thank you Marlena, you are the BEST!

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Amber Rodgers is an expert in her field. My family and I were relocating from Chicago to the Round…read moreRock area after my husband received an amazing job offer. We had been to Austin several times for business but had never really looked into neighborhoods and schools. We found Amber through Zillow and from our first conversation, we knew she would be the one to help us find our very first rental home in Texas. She asked all the right questions, listened to our requests and understood our needs. She immediately provided us with a list of homes that were a perfect match. Unfortunately, our time was limited and we needed to fly back to Chicago to settle our affairs before our official move. Amber went above and beyond and visited properties for us when we were unavailable. She gave us honest opinions and professional advice to aid in our decision making process. She was extremely patient even when new properties would pop up and we'd have to see them, she always made herself available and remained in constant contact. When we finally decided on our home, she walked us through the lease signing process and made sure there were no surprises. Amber provided such an amazing experience that when we decide to purchase, she'll definitely be our agent.

Omg!!! Bobby Baylor is the best realtor I've ever worked with! I am a first time home buyer and…read moreif you've never purchased a home before, it can be very stressful and overwhelming. Bobby was not only super professional and helpful, but he took away so much of the stress I was originally going through. He did most of the work and pretty much just let me know when things were DONE! He always responded to me quickly and my favorite part about working with Bobby was how much I enjoyed working with him. He made it a wonderful experience for me and he is simply a pleasure to work with. Plain and simple. He is the ONLY realtor I would recommend. Happy hunting with Bobby!

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

Working with Elisha Perez on our house hunt was great! She helped us find the place we were looking…read morefor with excellent support and knowledge through the whole process.

I can't say enough positive things about Chris Templeton! Chris was recommended to us several times…read morewhen we could discuss the possibility of moving. When we finally decided to take the plunge, I contacted Chris and with in two days he came to our house and helped us decide what needed to be done and how much we could get it listed for. Chris helped us get our house sold quickly and helped us find the house of our dreams. Chris has turned into a friend and has continued to help us with a couple issues we have had in the new house. I would highly recommend him to any one looking to sell or buy!

I don't know where to begin but let's say I highly recommend the folks at Pflugerville Realty,…read moreespecially Chris Templeton, who worked so hard with my daughter and son in law who is a sergeant in the United State Marines, to get them the house they always wanted. Although the sale didn't go through since my son in law had orders to leave to Japan, and they put a hold on buying a house, he was able to get them half of the Ernest money that they paid. Gladly the House was such a steal and my son ended up closing on. During times where we were anxious about the loans and all the paperwork they had to go through, he was there to comfort and make sure to put us at ease. He knows what he is doing I trust him, my family trust him , and totally recommend him to my friends and family and co workers.

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.