I have, among other possessions, a much beloved car. It's a really rare and powerful machine. It's…read morean eight-year-old Honda Accord. As eight-year-old automobiles are apt to become, my beloved Accord over time devolved into a dinged, dented, creased, and blotted mess. (Charlotte's drivers are jerks, by the way. All of you.) Wounded deeply by the appearance of its condition, I set about to find a Paintless Dent Removal professional who could help restore my steel-steed to it's once smooth-bodied glory. PDR guys are tough to weed through. There about a hundred broken-english posts on Craigslist for this service and a casual google search yields a handful of "charlotte dent repair" results that vary from "seems legit" to "is this a cafishing scam?" So I never pulled the trigger on actually contacting anyone about it for fear of accidentally hiring that "dude with a coat-hanger" who does more harm than good. By virtue of a forum member on a car site I frequent, Dave at Dents Away LLC was brought to my attention. He came highly recommended so I checked out his site and shot him a quick email detailing the ghastly L-shaped crease behind my driver's door, the quarter-sized ding on my rear passenger side, the pock marks on my passenger door, etc. Dave responded promptly and offered me the convenience of meeting me one weekday at my place of work to look at the car and offer a quote. Given what I'd seen and heard from others who have had PDR work done, I was expecting to have to shell out upwards of $200 to get my poor car fixed up. Dave took a few moments to look my car over, poke about for access holes in the door jamb, and then came back with a "piece of cake" response that instilled much confidence. Then he voiced an estimate that was less than half of what I feared he'd say. $80 for everything! He then said, "I can do it now, if you'd like." To which I responded something about as happy-goofy as, "Well gee-golly sure!" Dave then said, "Gimme 20-25 minutes." I think he had it all done in 15. Dave very knowledgeably and courteously talked me through what he'd do and how he'd do it, as well as what he could NOT do in certain areas, which I very much appreciated. He even patched up and plugged a couple rusty access holes inside my doors for me. As someone who awkwardly really loves his cars and tends to get attached to them to what some might regard an unhealthy degree, I can't put into words how happy I am to now know of a quality PDR guy in the area who can turn the furious anger I feel each time a careless motorist bashes me with their door in a parking lot into the joyous relief of seeing dents magically erased from my body panels... and from my memory. Dave's good people. If your car is beat up and that bums you out, give him a call. He'll make it all better.

Dave at Dents Away did a great job repairing a big dent in my front bumper and at about 1/2 the…read morecost of other quotes I received. He was on time and got it done in a little over an hour. I would definitely recommend Dents Away for any dent repair work!

This was the first shop I went to in order to receive a quote for the repair of a scratch and dent…read morein my car. I was quoted over half of what ALL other shops and my insurance quoted the damage. They told me they were going to replace parts that don't need to be replaced at all, as well as they might even have to total my car. My car is currently valued at over 30k with about 6k worth of damages. Totaling my car is an absolute scam, and although they do have good reviews, there are also lots of reviews saying basically the same thing I'm saying here, but thank GOD I got out before working with them or signing anything. What really drove me away though was the fact that the person who did my "estimate" wasn't even a tech, and was extremely inconsiderate and rude. My car is fairly new so of course I was upset about the damage, and was just looking to get an idea of what a repair would look like. The woman kept reiterating "wow, this is a new car" over and over again after I told her multiple times that I was very upset regarding damage to a new car and nicely explaining that "yes, I understand it is a newer car." It felt as though she was belittling me the entire time, and then quoted me almost 20k worth of damage. When I expressed that I felt that was high, she insisted that if I went anywhere else that I would be making a mistake and accused me of trying to "cheap out" on a repair. She kept trying to tell me that I should go with them because they are "Honda certified" but there are plenty of other Honda certified repair shops that didn't quote me near this much or treat me with such inconsideration. Fortunately or unfortunately, I've had cars repaired before and I'm not naive to the process but this was hands down THE most unprofessional experience I've ever had.

From start to finish, Body Works Plus exceeded my expectations. The customer service was…read moreoutstanding -- friendly, professional, and genuinely caring. I loved the text updates that kept me informed of every stage of the repair process. I never once had to call for an update because they were always one step ahead. Since my insurance covered a rental, they even arranged for Enterprise to pick me up right from the shop, which made everything so convenient. When I got my car back, it looked brand new -- you would never know it had been damaged. The office staff were warm, knowledgeable, and focused on making sure I was completely happy before leaving. They truly deserve 10 out of 10 across the board! One note for anyone planning repairs: depending on the extent of your damage and your insurance company's process, repairs can take around 3-6 weeks. I dropped my car off on September 25 and picked it up Thursday, November 6. While I wasn't expecting to be without my car that long, the quality of the work and service made it absolutely worth the wait. Highly recommend Body Works Plus -- they set the standard for excellent service and craftsmanship!

The process was smooth and easy. I recommend this shop if you need one. The repairs were done well.read more

Carolina Collision Center did a fantastic job on our 2021 Subaru Ascent that was in the front end…read morecollision. Needed work/replacement of the hood, bumper, headlight, wheel, quarter panel... and double check any impacts to the structure, suspension, etc. They were very responsive, quick with quotes/updates, up front with their process and potential outcomes. They interfaced with the organization that was paying for the damage, even with some mid-job scope increases (due to additional extent of condition that was found after the panels were opened up). Repainted parts were matched perfectly and clear coat was flawless. Special call out for Andrey on top notch communication, responsiveness, and management of stakeholder expectations. Highly recommended and I would definitely take our cars) back to them in the future for any repair/body work!

Communication with owner Carlos was excellent during the car repair. He helped navigate insurance…read moredelays and responded quickly to my questions. I was dealing with this situation from out of town which made the communication even more important Big plus is that my car is beautiful!

C A Body Shop did an amazing job repairing the body damage on my truck. Carlos was very…read moreprofessional. He didn't ask any questions insurance, and he wasn't pushy. He was patient, respectful and transparent. The price he quoted was very reasonable, and they did a fantastic job. As a courtesy, he even touched up the paint on a spot I didn't want to pay to fix, which I really appreciated. Carlos was great at communicating and keeping me updated, and the outside of the truck was cleaner than I've seen it in years. This was honestly the best experience I've had at a body shop.

Kenon has been such a great help to me with the entire process. I was rear ended by an individual…read more I am not from North Carolina and not familiar with the area yet. I was in need of a good body shop that can fix my car to what it was before the accident. I was going through a few body shops. Reading all the reviews and seeing the images of the before and after of the vehicles each one had done. Custom Paint & Body just stood out to me. Each time I had a question or any concern Kenon was quick to reply either by email and phone. After almost a month and a half, i finally got my car back. I am so impressed and happy with the job they did. It's like my car wasn't in a accident at all. Thank you Custom Paint & Body. I would definitely refer to you to ANY ONE that asks.

Came in to get an aftermarket part painted for my car. The paint was a perfect match and the price…read morewas extremely reasonable. I was going to shop around for quotes but the price was exactly what I wanted to pay so why go somewhere else? The real example of amazing customer service was the time it took them to paint it. In less than 24 hours I had a call that it was ready! Very friendly folks with great service. I will definitely be using Custom Paint & Body in the future.

Attention to detail and great customer service. My BRAND NEW X5 got side swiped and a friend…read morerecommended I take it here because these guys are the best. I agree! My car looks like it did when I bought it and I feel like Mark had my best interests in mind when dealing with the insurance guys. Plus he stands behind the work. So pleased with the end result and the communication throughout the process. I hope I never have to use them again, but will if needed. Thanks Mark and all the people that put my car back together.

Getting in a car accident sucks, even more when it's your sons new Dodge Charger. Collision…read moreSpecialties did an amazing job fixing my sons car and even swapping out the SXT bumper for a GT bumper. They worked with us and insurance to take care of everything. Highly recommend!

They did a great repair on my car. My car looks brand new. I would trust them again with future…read morerepairs.

The customer service was excellent. The repair time was quick and the entire experience was very…read moreprofessional. They even washed and vacuumed my vehicle. I highly recommend them.

We had a little accident with the car. The passenger back quarter panel got scratched pretty good…read moreand the insurance company suggested for me to take my vehicle here. I read about Briggs and there were some good reviews and not so good reviews but I can say they did a great job on repairing that panel. I was kind of skeptical with some details that were in the initial assessment of damages going through along with some of the comments I read, but they did not disappoint. The car looks just like it did prior to the accident so I would say the money that was paid for the repair was well worth it.