This place has provided the Best mental health care i have ever recieved. They have a great program…read morefor low income patients, and they usually can supply the medications for free. My favorite therapist there is Philip Von Kleek He is Wonderful. I love this place.

This was a few years ago. I took my son there. He had severe depression and anxiety. He had been…read moreplaced on a high dose of anti anxiety meds.I didn't feel He was listening to me or my son. This was our first visit to see the Dr. He wrote refills for all his medications except the anxiety medication. When I questioned this, He said: I'm taking him off of it. It was a high dose, but he didn't tell us about this. I said doesn't that have to be tapered ? Very hurriedly He wrote down a quick three day taper. Medication at this high of a dose would take a long time to taper off from. According to other psychiatrists. Then he made a cutting of the neck gesture and said then you will be off of them. I just stood there in shock. We never went back again.

This was literally the worst Doctor I have ever seen. Period. As a new patient, and a paying…read morecustomer, you expect your first visit to be a detailed one because the provider has to get to know you in order to properly diagnose. This man was rude, unprofessional, and literally cut me off mid sentence to tell me he does not need to hear my life story and to hurry up and get to the point. I paused confused and asked him if he was serious. He said yes and he had a waiting room full of patients to see. I was in shock and couldnt believe the insensitivity he showed me within the first minute being in the room with him. These types of appointments are already tough enough for most, so an insensitive, pompous, rude, unprofessional psychiatrist is not what will help a patient in need. He literally should work as a pain management doctor and just write unwarranted prescriptions all day without asking questions because he has no interest in truly helping the patient and trying to land an accurate diagnoses. Honestly I went to him because his reviews on google but now I am truly convinced these reviews are fake because the experience was that bad. I have to post my honest review because this man is a waste of time and money!

Caring compassionate and professional services. She's is a good listener and experienced therapist.read more

We thought we where going to see Dr. Crum herself instead we saw an associate; which they failed to…read moremention when you make the appt. The therapist had a thick accent and felt like he was just going through the motions and did not feel emphatic at all. We did not bother making a fallow up appt.

BEWARE! YOU WILL BE TREATED LIKE GARBAGE AND RIPPED OFF! After being told that my daughter's…read moreappointment would be with Dr. Crum, my daughter was approached by an employee Shyana, who arrived 20 minutes late to her appointment. Shyana was extremely rude and inept in administering an IQ test. We were never told that an IQ test would be performed. My daughter has a 140 IQ, and she was tested by a real doctor! Shyana proceeded to give verbal feedback after each question, and told my daughter she was incorrect about the capital of Italy being Rome. She also told her that Dr. Martin Luther King was not a philanthropist! A philanthropist is the very first thing you will read about MLK! This employee was aggressive and completely incompetent. My daughter asked for a place to set her purse, with a cleared table beside her, Shyana told her to put her purse on the floor. Prior to this appointment, Danny told my daughter that they would make a cup of coffee for her after the "brain mapping" was performed. In return, Shyana was aggravated with her that she had no brought her own coffee to the appointment. On January 9th, the office manager (Danny) promised not to bill my daughter's insurance, and to refund the $65.00 copay. Instead, this office did a "cut and run" DOUBLE billing Blue Cross Blue Shield, and they kept my copay!! Dr. Crum never returned my call to discuss this matter. It is quite apparent that Dr. Crum is shirking her responsibility in favor of unskilled, uneducated employees who have no clue what they are doing. How these vicious, cruel people sleep at night knowing that they are ripping people off is beyond comprehension. Shameful!

Emergency A First…read moreClass Team took care of me at the HCA hospital ER on a weekend, so I'd like to thank them for their excellent care! The receptionist Barbara calmly checked me into the ER, and without much waiting, a physician named Christian observed my injury and ordered cat scans which were done by a very pleasant young woman named Ellie. Another young man named Christian answered my insurance questions and handled my insurance cards, Bella guided me from one place to another always asking if there was anything more that I might need to be as comfortable as possible (a pillow, ice pack...), Michelle brought me the nicest, most comfortable ice pack ever, and finally, Raney presented all the completed paperwork --scan results, signed by a doctor, with clear recommendations that helped me get through the week and follow up with my doctor. The hospital was very clean, bright, and organized, and the staff was seriously TOP NOTCH! Highlands County is blessed to have such an amazing facility! I, for one, am SO grateful!

I had a complete knee replacement 3 weeks ago at HCA Florida Highlands Hospital. I was completely…read moreoverwhelmed by the attention to detail by these stellar professionals. From the moment I checked in for pre-op before my surgery with Melynda, an absolute doll, who was caring and hysterically funny to boot, which eased my mind, to check in for the surgery itself. I've never had so much attention by healthcare professionals before. Allan, who was in charge of my PT spoke to me in detail how things would be handled after surgery. He was very precise in a kind and loving way, and made me feel.at complete ease. Hes super friendly and knowledgeable. The nursing staff that worked on me were BEYOND wonderful. Their attention to detail was unbelievable. They constantly monitored me with loving care. Honestly, it was like I was family. Special shout out to Jace and Monica both. They were beyond wonderful. I was awake and Jace brought me warm cookies at 3 in the morning. My boyfriend and I were treated to a 5 3 course meal that ended with NY style cheesecake drizzled with strawberries. I cant thank everyone enough for the truly wonderful stay I had at HCA Florida Highlands Hospital. Wish I could give them 10 s. Elizabeth Grey