Originally stopped by to get some old Birkenstocks rebuilt. Turn around was scheduled for one week…read morebut the shoemaker had an issue and they would be later. I was ok with them being shipped to me as I lad to leave before they'd be ready. The shoemaker, and the shop went overboard to get them ready before I left. The downside was that when I went back y wife wound up buying two pairs of shoes, including a Blundstone model that I'd never heard of after wearing them for over thirty years. Extremely impressive stock of styles. And the service was first rate.

The women are extremely kind and helpful. Good selection of Birkenstocks. Nothing on sale…read moreunfortunately but I understand. It's a small business

Shop local, y'all!…read more I'm so grateful to have this running gear store close to home. From expert advice on shoes, to rad locally-made gear, fun weekly run meetups, and well-executed yearly races, Foot Traffic does it all so well. Their customer service is also second-to-none and I appreciate not only their flexibility on returns and exchanges, but also their dividend program that gives back when you shop there. A place like this is what proves that in-person retail experiences will always be better than online retail behemoths.

Would give 6 stars if I could…read more I came in to replace my old runners, Saucony Triumphs, in size 14 but they were out. Which was no surprise at all, size 14s are hard to find on store shelves, but it was a surprise when they couldn't order Triumphs at all. I really wanted the same shoe again so Jesse the store manager went the extra mile and got in touch with the supplier only to find out that their was an issue in the manufacturing of that particular shoe for the time being. So, he found me two other pairs, a Brooks with similar off-set, and another pair of Sauconys with less off-set and more 'spring' to them. He ordered one pair and transferred (from the downtown location) the other, both in size 14. They arrived a few days later, I get the call and come in. Upon trying them on we quickly realize I need to be running in size 15's. So he orders the same two pairs for me this time one size up. The Brooks arrived first. I got a call, came in and met Jed (I think that's his name) I tried them on around the store, felt good. The Toebox felt a bit big though. Jed explained how that extra 'freedom' up front (my words) could lead to some horizontal movement and therefor friction on the bottom of my foot and the shoe. I was eager to run though. He said go, take 'em for a spin, you can bring 'em back muddy, whatever, just try 'em out. So I did. That night went for a quick 4 miler, they felt good, but he was right, too much play up front. The next day the other Sauconys came in in size 15. Try'd them on, felt awesome. They let me return the lightly used Brooks, and I'm super satisfied with these. Only 20 miles so far, but they are perfect. Big thank you the Jesse and Jed. Amazing Service.

Love this store and the sales staff are so nice and helpful. This gives me the nostalgia of an old…read moretime shoe store with the metal shoe size measure. I will buy all my shoes here going forward.

The service was incredible! I'm so glad we stopped in. There was a great selection and the sales…read moreassociate was very skilled in assessing both the needs of the customer in terms of what the shoe is being used for and the needs of the feet. He swiftly assessed what style made my foot most comfortable and was able to guide me towards the perfect shoe for how much walking I wanted to do. (He was also really honest and upfront about which shoes I tried on that would not hold up to the walking I have planned.) The prices seem competitive and he was very patient and kind as I tried on many pairs. All and all a really positive shoe buying experience. Would definitely come back again.

Went to the shoe mill last week. Had an excellent experience. Found a great pair of wide dress…read moreshoes that will be very versatile! They had a limited selection but the sales man made sure he found us something that would work.

Terrible terrible customer service. I arrived at the store during business hours only to be turned…read moreaway because Samantha closed the store an hour early. I explained how I just got off of work and saw that it was still open, but they wouldn't help me even though I knew exactly what I wanted. Why have business hours if you aren't going to abide by them? I chose this store because I read that it was a family run business, however after that encounter I will not be going back. There's a dicks sporting goods next door.

Laurie was awesome as usual..everyone we encountered was extremely knowledgeable...I forgot his…read morename he played baseball..man he was good you wanted to hear him talk he was a dictionary...THE MANAGER IN FRONT WAS VERY NICE...THE CASHIER THE YOUNG MAN WAS VERY ENGAGING...I honestly felt like I was right at home...me and my wife felt welcoming from the get go and we thank you for that....pure awesome Johnny and cathy johhycat

This store is amazing. Located in Beaverton, OR, near Nike Global Headquarters. Top notch Nike…read moregear, great prices and good customer service. First, you need a pass to shop here, if you do not have one, you will be disappointed, no entry, no exceptions. Second, everything in the store is 40% off, with the exception of selected items which will be marked. Third, the store carries all products that Nike offers, clothing, shoes, sports equipment and more. Free parking, about 25 minutes from Portland. Definitely worth the visit of you like Nike looking for great deals.

This location is up and running and has a great selection of all the major brands. Even found Ryka…read morehere! Found most of the shoes I was wanting to try on, but their prices are steep compared to others. The place was clean and organized, and no boxes laying on the floor.

I dropped by to donate my shoes because if you donate a pair (a week) you can get a $10 coupon and…read moreyou can use it to buy anything at the store- even the sale/clearance section. The lady asked for my phone number but realized I didn't register it by number. She asked an alternative (email) and kindly helped me out. It was simple and she did most of the work :) I should've asked if there's an expiration date for this $10 deal but you only have until August 31,2021 to get your $10 coupon! *UPDATE: to see when the coupon expires, you go to your account and it tells you. You have about 2 months to before it expires.

Great local shoe store. Very knowledgeable and personalized service. Would definitely recommend!read more

First time in years getting shoes fitted. I'm newly doing in patient hospital work on my feet 8…read morehours a day and needed proper shoes. They took their time helping me get the right pair- Brooks Glycerin 23. Really appreciated the service!

Huge place. The most beautiful HQ I've ever seen…read more The water in the middle of the facility was breath taking. I loved all of the commemorable history all over the HQ. If you can find a parking spot I highly recommend coming here for a morning jog or touristy walk. You will definitely get your steps in.

There is no official tour of Nike, but it was a good experience seeing the campus and headquarters…read more The area was immaculately clean and very large. You could see numerous signs and posters for Nike sponsored athletes throughout the campus.

First time at a Famous Footwear and I was impressed by the variety of top name brands represented…read more They had all the usual suspects - Nike, Sketchers, Birkenstock, Adidas, Clarks, Mia, Fry, Crocs, New Balance, Brooks, Havana, Madden Girl - and a decent selection in each. I was here for the Sketchers and they have a larger selection than most department stores. I have to try on shoes because I need arch support and a wide toe bed, so ordering online isn't an option unless I am ordering a repeat of an existing shoe. Spent a good 45 minutes going up and down the aisles, trying on shoes, putting them back. It was a bit exhausting since this is a do it yourself shopping experience and I felt badly leaving a dozen boxes of shoes on the bench. Wish I had left a popcorn trail cause I spent so much time trying to put them back or find them to try a different size! It's a bit overwhelming. Left with a pair of black slip on Sketcher sandals and AdidasCloud sneakers in baby blue, a total random purchase, after checking online to make sure the prices were the best. I highly recommend doing this as some of the models I could buy through Amazon or Zappos for less. Was very happy with my purchases and have since been to other Famous Footwear locations.

Well I was "planning" on getting a new pair of shoes this evening. I have been walking about 9…read moremiles a day and combining that with having worn at work for a little over a year, they were a little past worn down. I drove over from Lake Oswego after my shift and was bummed to discover that they closed @ 7pm...I had about 30 minutes to look around. I tried a couple pairs of the Sketchers slip on walking shoes. No matter how hard I try, I just can't like 'em. The 10 1/2 (actual size) feel like my feet are swimming in them and the 10 feel like my feet are being strangled. After a bit I realized i really don't need another pair after all. I have a pair of Altra hiking shoes and they would suffice for walking. So I guess I didn't actually need what i thought I did...imagine that.

Service : Mark. Top of the line it could not improve in any way…read moreSelection: the most options in one place for my foot! Value: they will see that you are 100% satisfied. You tell them what you need and if it can be done they will do it!!

I stumbled upon "When the Shoe Fits" out of sheer happenstance. Even though I'd driven past here a…read morehundred times, I somehow never noticed it. I stopped in in hopes of purchasing a pair of Books Glycerin 20s, but they didn't have them. I was immediately greeted as soon as I entered, and the knowledgeable employee knew their inventory well enough to know that they didn't have what I wanted when I asked. She wisely advised that if I've worn those with favorable results, it is probably best to stick with them, and offered to order them for me. Since I needed them sooner than they'd arrive, I opted not to order them. The store is clean, well-stocked, and has a great selection. Prices are very reasonable, and are on par with all others that I've shopped. There is also plenty of parking. I'm looking forward to my next visit if I decide to try a different shoe.