Road Runner Sports

This is an update review: This is a special thank you to…read moreMichelle. She needs a bonus or a raise of a cake with her picture on it, and I will explain why. She already helped my wife with shoes that slipped in the recent past, so I decided to go back to the Shoe Mill when I had the same issue with a new pair of shoes, and guess who was there again. So, what makes Michelle great at her job and stand out above the rest, she is a creative problem solver. She didn't just point me in the direction of the insoles, which there is a small wall full. The insoles were not cushiony, I really thought it was going to be a bust before Michelle came to save the day. I didn't need hard supportive insoles, I needed as she put it, to take up space. This also added cushion, which is what I wanted. I should add she remembered both my wife and I, and my wife's very unique shoes.... That's impressive. My shoes felt great and no longer slipped in the back. I will come back for any issues with fit, only because of Michelle. Thanks, and bring all your shoe fit issues to the Shoe Mill and ask for Michelle!

They carry a lot of supportive shoes which I need so I really appreciate this store! Birkenstock,…read moreDansko, Piccolino, taos, Algeria, Haflinger and even OkaKai thongs And water shoes. Lots of boots, sandals, slippers - they have it all. Customer service is great, they will order if they don't have your size in stock. Make sure to check out the final sale rack, good buys if you are lucky to find your ai pre and style.

9/27/26 FYI.

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9/27/26 FYI.

Nike Well Collective

4.5(2 reviews)

I was super excited to see a Nike store go into Bridgeport village shopping mall! The location is…read moregorgeous, you can tell a lot of thought was put into the design of the business. They had ample shoe and bottoms options as you can see from my photos. I was sad though that some of their more boutique pieces had such limited sizing available the employees were willing to help You order anything online, however I was going on a trip so I was looking for some specific pieces that I needed that day. I also loved that if they didn't have the size you needed in the "last few" section they would price match online as they were offering 30% off in store.

I'm writing to share a recent positive experience my girlfriend and I had at your Bridgeport…read moreVillage location in Tualatin, Oregon (7293 SW Bridgeport Rd, Tigard, OR 97224). Last Christmas (December 2024), my girlfriend purchased a pair of Nike shoes for me through your online store. However, we later realized she had accidentally ordered a women's size 12 instead of a men's size 12. Over the past several months, we had intended to exchange them, but life got in the way--whether it was forgetting the receipt or just being too busy. Yesterday (Sunday, July 13), we finally made it to the store. It was a very busy afternoon, and while I searched for parking, my girlfriend went inside. She was initially told by the customer service representative that the shoes could not be returned due to the time that had passed. She wasn't upset, just a bit disappointed--after all, she simply wanted to get the right size for me. As she was leaving the store, the store manager, Rob, approached her and asked if she had found what she was looking for. She explained the situation, and Rob immediately brought her back to the customer service counter, authorized the return, and even offered an updated style of shoe. Rob's actions turned a potentially disappointing experience into a perfect example of phenomenal customer service. He went above and beyond to ensure we left with a positive impression--and most importantly, a smile. My girlfriend, our kids, grandkids, and I are all loyal Nike customers, and this experience only deepened our trust in the brand. Rob should absolutely be commended for his professionalism, empathy, and commitment to customer satisfaction. Thank you again for providing such a positive and memorable shopping experience.

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DICK'S Sporting Goods

2.9(62 reviews)

1.0 mi

Laura had too much knowledge of the camping area, she walked me throug the supplies that I needed…read morewith the list of items that I had in my phone, this winter we re going to Mt Hood my family and I and Laura helped me to get everything we needed. I got a lot of stuff at a very affordable price, and we exchanged some coupons also.

Went to buy new shaft for my driver Josh customer service was behind expectation very knowledgeable…read moreand professional we try a few on the monitor hitting ball and find the one I need it Josh is your guy if you're need golf equipment Thank you very much Ray

Summer tank tops

So good!!

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REI

3.5(76 reviews)

0.6 mi

Usually a five star rated store in my book …read more Today's experience was challenging. I waited 20 minutes on a line with 6 customers (and 2 cashiers) while there were several employees moving in a Brownian Motion pattern. When I alerted the staff to the issue of the long wait at the checkout counter, they were able to deploy 2 more cashiers within a few minutes. Hoping for a better experience next time.

Wow. Great selection and great staff. We were greeted within minutes. Ted was knowledgeable…read more Extensive shoe selection will have us coming back. We were able to compare brands from Keen, Oofos Danner and Xero.

Altra Provision 4

Helpful trying to figure out the right size bike for your kiddo

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Allbirds

Barbara Johnson Clothing

3.6(18 reviews)

0.6 mi

•$$$

Want to be body shamed within 2 minutes of walking in the door? This is your place…read more Unsolicited critiques of my body and stature when you're trying to sell me your goods is not a winning sales technique. Here's a tip: I can figure out if something doesn't fit me all by myself. I don't need your insulting judgments to help me feel bad about myself. And what if I was there to buy a gift? Guess what, I won't be. Note: I did not purchase anything here. So I cannot speak to the quality of their goods. I'm only providing my experience with their salespeople. And since that's a huge part of the buying experience, I felt it necessary to leave this review.

This is another place I am hesitant to let out of my secret shopping destination repertoire, but I…read morethink you need to know about it. As Joy mentioned, there are some kick ass deals on sample size (6-6.5, and sometimes a dapple of size 7s too) designer shoes and there are occasionally clothes that I like too. I have to say, it can be very hit or miss. There is a whole room, albeit a small one, filled with shoes but sometimes it's all a bunch of stuff I don't like. That doesn't mean you won't find a gem or two. Also, with the clothes, to be honest the selection is usually more suitable to my mom's taste than mine, but they get some quality young people designers in there too. I would definitely add this place as a stop on your trip to DSW and Bridgeport.

The Garage Sale Warehouse

3.4(37 reviews)

0.9 mi

•$

Stopped in to look for some Royal Haeger pieces and my search did not disappoint. It looks like…read morethey've definitely gotten things really organized in there and restocked from the holidays. There were definitely people in the store but not too filled early on Friday afternoon, that had changed within the hour to be full. They've changed their policy of cards also and there was a sign on the door about fees under a certain amount.

Great spot to find unique vintage finds. Clothing. Watches And other collectibles, home goods!…read more Worth checking out! Great prices.

Vintage and modern watches, knives

Shopping.

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Vintage and modern Watches

Boot Barn

4.3(11 reviews)

0.1 mi

Huge assortment of boots in all sizes, styles and colors and several brands. It can be a bit…read moreoverwhelming, but the service here is fabulous and they work with you to find the right fit. They also carry lots of Stetson cowboy hats in various styles and sizes. While I was there, several families were buying their young girls cowboy boots -so cute and starting them off in fashion! They also have some clothing and accessories - think boho, fringe, faux turquoise, peasant blouses and some jeans. Located in the shopping center, there is plenty of parking. The store is quite large, bright and clean.

Can be expensive but the quality is tested and trusted brands. Good selection of gear and clothes…read moreyou can't find at regular stores usually. Excellent customer service, never been let down and everyone is polite. Rare to find these days. Good parking in the outdoor mall area. Massive store and clean. Great holiday shopping too. I have specific needs for work and need tough gear and clothes. I'm willing to pay extra if I find it.

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New Balance Portland

4.1(59 reviews)

•$$$

My name is Michael Avila, and I want to share the exceptional service I received from Isak at the…read moreNew Balance Bridgeport store in Tigard. I called this past Friday and Saturday with a very specific issue regarding a discontinued New Balance style I was hoping to find. Isak was gracious, friendly, and his knowledge of shoes is clearly extensive. When we realized the style was discontinued, he didn't stop there--he went the extra mile to check the main warehouse for any remaining stock. Although they were unavailable, Isak spent a significant amount of time discussing numerous comparable alternatives with me. What impressed me most was that even when it became clear I wouldn't be making a purchase that day, Isak remained incredibly kind and patient. Additionally, Isak suggested contacting their flagship store, Gimre's, which is right in my hometown of Astoria, saving me the long trip from the coast to Tigard. Isak displayed a level of integrity and professionalism that is rare to find. I am deeply appreciative of his expertise and will definitely be returning to this location in the future!

My first time buying New Balance shoes and I'm so glad I came in the store and bought them here…read more Griffin is the GOAT!! Super knowledgeable about New Balance and shoes overall and he helped me pick out my first pair of New Balance shoes. He even helped me get a good deal by offering me the kids version that came in a wider option, which is exactly what I needed AND for a fraction of the cost of the adult shoe! Thank you Griffin! I'll be back for the black 990s!

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Johnny Was

3.2(5 reviews)

Johnny Was is a California based company that has been in business for 30 years. They carry…read morecolorful, bohemian style ladies clothes and accessories in addition to beautiful blankets. Their signature embroideries are lovely and their prints are works of art. Every item they carry has a feminine appeal along with a high end price. When I visited the store today I was greeted by a nice gentleman who offered assistance and answered all my questions. He told me that they only show two sizes of an item on the salesfloor but have more sizes available in the stockroom. He was cheerful and pleasant. The clothes I saw here were all very pretty with beautiful vibrant colors, many in gorgeous prints. Each item seems like a treasured piece of art with a matching price tag, which is the only negative. I imagine it would be fabulous to own any item sold at Johnny Was.

Finally a Portland location! In the past, I drooled over the catalogue and would visit stores when…read moreI was in Palm Desert and other parts of California. The boho patterns, prints, embroidery and flowing styles speak to me! The clothes are made well and carry a high price tag but you only need a few signature pieces. during Covid, I treasured my Johnny Was silk face masks, the vibrant floral patterns against black background, made in silk, were fashionable and comfortable. This new location in Bridgeport Village is a destination! The store is lovely, everything arranged and displayed beautifully. It's fun to see, touch and try on the clothes and accessories. Wonderful customer service To match the clothing. If they don't have your specific size, they will order for you.

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Beautiful colors and prints.

The walls of the store are beautifully decorated just like the clothes!

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Jewelry.

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Chuck D.

11 years ago

Yesterday was my first time in Road Runner. Was thoroughly impressed with the overall store layout, the products available and the staff. Reading through the comments on here about not being helped in a timely manner...simmer down folks. I was being assisted by Dakota at the assessment stages of the process and then Nate in the fitting/checkout stages of the account. Both were attentive and worked to personalize the call as best they could given the amount of customers per employee ratio. Nate was literally sprinting from the front counter to the fitting area to ensure he was helping his customers as quick as possible. He committed the names of his customers to memory and checked in with all of us, showing appreciation all along the way. Hopefully these shoes last a while, but when they wear out, I will be back. read more

Cm G.

7 years ago

I called the store and spoke with Caitlyn, she patiently provided me with answers to all of my questions and I decided to make the drive from my home up to Portland. The drive from southern Willamette valley was worth it! Upon entering the store I was greeted by Adriane and she took awesome care of me! She asked all the right questions, listened attentively, form fitted some insoles for me then brought me a great selection of shoes to choose from. Running shoes cost a lot and I am grateful for the 90 day perfect fit promise that is available with the VIP package (separate annual cost). I may choose to cancel the VIP in a few months, as I am not sure that I will use it enough to justify an annual cost. Thank you both for your time and assistance, YOU ROCK! read more

Robert S.

9 years ago

I work on my feet all day long on concrete and my feet were in trouble. Felt like knives were stabbing the tops and I struggled to walk on my painful soles. With the help of Adam F., I purchased the Family VIP Benefits package. This all for a discount and a 90 DAY WEAR 'EM and LOVE 'EM or they would return for a full refund. They made my inserts while I waited so I was able to put them in my shoes immediately. This was a huge relief to my feet. Thank you for your kind and helpful service. read more

Ann C.

2 months ago

Do not shop here. Sales associate placed order and assured it would arrive in plenty of time. Wrong order and was late. Premium member called store and said manager Courtney would follow up. Courtney said she didn't know anything and was offended I was bothering her. She brought out the incorrect order. I was angry and she repeatedly told me to calm down, Instead of trying to solve the problem. Rude. Disrespectful. No apology. No service. I am never shopping at any Roadrunner again! read more

Laura M.

13 years ago

We - my husband and I - both got assistance in buying shoes that would work for what we each do. We went several months apart - the kid that helped us remembered us - BLAKE - he was awesome - very patient and knew his stuff. He was so super friendly as was everyone in the store. I have always used road runner - online, but got to say the helpful fun staff was the most pleasant shopping experience I've had in a long time. thank you. First Rate service!!! Loved it and will return read more

Kristin C.

13 years ago

I went in to get fitted for shoes and I had amazing service. An employee ( Adam Ford) ended up staying 45 minutes after his shift was over to help me with my fitting and purchase. I had no idea he was staying late for me until someone asked him if he was finally leaving. I had no idea that he was sacrificing for me and never made me feel like I was taking his time. Thanks Adam! I love my shoes and I feel so much better with no more leg, hip, foot pain! read more

Karli F.

8 years ago

my husband has had 3 failed foot surgeries and after an appointment with a third surgeon were told he should try hoka brand shoes. we looked online and found road runner sports carried them and we stopped in on our way home. not knowing what to expect we were helped a ton by caitlyn q who was really knowledgeable and super patient with us through the whole process. the prices were reasonable and the service fabulous! read more

John D.

9 years ago

As someone who originally turned down the insoles, I can't stress this enough. BUY THEM, BUY THEM, BUY THEM. My arches collapsed and made it too painful to even walk. I spent near a thousand dollars seeing different doctors and getting different shots in my feet to try and ease the pain. After many months of PT and $500 spent on a hard plastic insole from a doctor, I ended up buying the inside RR offered months ago. read more

A. A.

16 years ago

I saved $32.00 on a $140.00 pair of running shoes by going to Road Runner Sports. They have super friendly staff, some are very informed about the changes in shoes this year from previous years. They have everything I need that my local store does not carry. As a VIP member you can get up to 90 days to use a pair of running shoes and you can return them. No other place offers this amount of time for shoe returns. read more

Hans S.

6 years ago

I always have a good experience at Roadrunner. But Nikkia went the extra mile. She sure knows her shoes and the difference between a GTS 18, 19, and 21. I needed a medial post on my shoe. She brought out newer Brooks brands I had never heard of. She also made shoe buying a fun experience. Down to earth, genuine, a real asset to the company! Hans S. Kroese P.T. MOMT BSPE SpM 2bwellphysiotherapy.com read more

Hans S.

6 years ago

I always have a good experience at Roadrunner Sports. Nikkia went the extra mile (or 2). She sure knows her shoes and the difference between a GTS 18, 19, 21. I needed a medial post in my shoe. She brought out newer Brooks brands I had never heard of. She also made shoe buying a fun experience. Down to earth, attentive, genuine, a real asset to the company. read more

J B.

7 years ago

Adriane is fantastic! She was extremely patient and helpful in fitting and finding my daughter's "perfect shoes" for track season. She has consistently given me great advice as new running shoes/models come out and I look for just the right fit and function for me! I recommend seeing Adriane at the Tualatin store for any of your running shoe needs! read more

shannon l.

7 years ago

Every time I go into this Road Runner store I get the help I need and my questions answered! Yesterday, Tim was a real help and left the store with both my problems solved and a new pair of shoes in hand!!!! Any runner or walker will get the help they need from any employee at the Tualatin store... read more

Shelly B.

12 years ago

Best customer service! I didn't luck out with the perfect pair of shoes the first time, but thanks to your return policy I now have a great pair of running shoes. Thanks again for working with me to find the best pair for my feet. I'll definitely recommend your store and shoe dog system. read more

Sammy I.

11 years ago

My wife was trying to special order a pair of running shoes and she was assisted by Nathaniel who was amazing. His customer service care is excellent as he went the extra mile in finding the shoes she needed and all the possible discounts. Nathaniel makes Road Runner a better place to shop. read more

Kim L.

7 years ago

My husband and I stopped in to get a new pair of running shoes. Reed, our fit expert was super to work with! He listened to my needs and narrowed it down to a few selections. It was a pleasure working with him and I will definitely be back for the next pair! read more

Colin H.

6 years ago

Had a pair of carbon plate Hokas for ~1 year that ripped out. Melissa didn't have to exchange, but she did for a new pair that fit better. She also provided curbside service in the rain so I didn't have to go in the store. Really appreciated the effort! read more

Alis D.

7 years ago

I went in this evening for my first visit! Reed helped me find some great shoes, was very helpful and informative! He was very knowledgeable about the product and how it can help me! I'm VERY glad I went! Will report back when I test out the Merch! read more

Mike H.

7 years ago

Caitlyn and the crew are awesome! Not only did they take care of our running crew, but they spent the time to explain all the ins and outs of running shoes! 5 of my peeps got fitted for awesome new kicks. Great store with great people! read more

Shannon V.

9 years ago

I always have good service when I go into Road Runner. Today was no exception when Caitlyn helped me find several pairs of shoes. My feet can be troublesome so her help and expertise made the process a lot easier for me. Thank you! read more

Road Runner Sports - shoes - Updated September 2026

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