Calling our agent today was honestly shocking. She cut me off mid-conversation, said she'd call me…read moreback, then immediately hung up without even a goodbye. The tone was sharp... dismissive... like I was an inconvenience. She never called back. She had someone else reach out instead, and they still couldn't help me. The whole interaction felt rude and completely unprofessional. When I call my agent, I expect basic courtesy and real support... not attitude and a handoff. Would not recommend.

This is a great agency with care for its clients, attention to detail, and a great team! HIghly…read morerecommend. Also they made helpful suggestions for making our coverage better.

Both Barry and Nicole are knowledgeable and kind. They get you the information and help solve all…read moremy insurance issues. Terrific job!

Barry Hasson's Allstate office has been there through the most difficult times for me, my family…read moreand my real estate clients. Barry is always available to take my call and his office delivers a level of service I could never have imagined! Barry has been my go to insurer for the past 20 years and I highly recoomend him!

I have been with Allstate for decades with agents in different cities and states. By far the Vogel…read moreteam, especially Joanna have provided exceptional customer service. I truly feel like I'm in good hands with them!

Very personalized and responsive. We've been with them for over two decades, and during this time…read morewe've sold and added cars, moved house and more. We've placed a few claims -- probably under the average amount, so we are good customers in some sense. Every single time we've reached out, we've found the service highly responsive, answering on the first couple of rings, ready when we needed it, and not intrusive or pushy when we didn't. Wish all service providers were like this -- very well done.

Customer service is like no other! Brandon reviewed my coverages and found areas where I was…read moreunderinsured and let me know what discounts I could use to reduce my costs. I went with him on my homeowners, car and life insurance. I highly recommend Brandon as an advisor and broker for your insurance needs.

From the owner: We have access to over 15 personal lines insurance carriers (Auto/home insurance) and 20+ business…read moreinsurance carriers. We can help you insure many types of insurance ranging from home, auto, marine, recreational vehicle, life, business, health insurance. Please call anytime to discuss your insurance needs. *If needing to meet in person please schedule a time as we are by appointment only in person. However, please feel free to call us during our normal business hours.

I've been working with SUN Insurance for the last few years and I am continually impressed. I just…read morerecently got a new car and Dan (the owner) took the time to review my current policy and compare several different companies to find me the best rate possible! He was able to save me over $300 bucks annually by switching from Progressive to Travelers. SCORE! It's also super easy to pay my bills online without having to go into the office. I would recommend these guys in a heart beat. Thanks Dan and Sun Insurance.

I recently moved to Washington and was in need of new insurance for both my car and rental…read moreinsurance. I'm from IL, so at first I just went with what I knew... Allstate. I brought my current coverage into Dan at SUN insurance and he reviewed the policy I currently had and offered me a bunch of different options (SUN Ins is great since they offer policies with multiple companies they can find the best deal). Not saying there's anything wrong with Allstate, but I had no idea Pemco even existed until I moved to the PNW. Dan was not only able to save me money switching to Pemco, but he explained the benefits and coverage I had been receiving and made adjustments to my policy so I wasn't over paying for coverage I didn't need. The staff is very friendly and the facility is bright, clean and easy to find! I highly recommend SUN insurance to both newcomers to WA or long time residents.

Charles and his team are good people. When my car was totaled I got a fair price for it and it was…read moreall handled in a professional manor. I've always got nice and professional responses when I've had any questions for them.

Carol was fantastic and so helpful. I submitted an inquiry online and Carol reached out to me via…read moreemail. I called her and she walked me through setting up my policy and made sure the coverages I had picked were sufficient. I recently moved from California and Carol filled me in on what I needed to do to get my vehicle registered here and explained how things work here in Washington compared to California. I really appreciated that extra information and am so glad she got in touch with me to finalize my new State Farm auto policy. Thank you, Carol!

I called in and spoke to a young man by the name of Andy, he was a delight. Professional and…read morecourteous attitude. Thanks for all the help!

Taking time to go the extra step and actually provide service when under duress. Would highly…read morerecommend this company! They treated my son Dorrian with respect and helped him thru our last situation.

I can't say enough about Paul Thompson! Since we are new to Seattle, he was referred to us by our…read morereal estate agent - we have since insured our home, car and our business as well as our home with Farmers. He is extremely competitive in his prices. I had gotten a handful of on-line quotes before getting our auto insurance with him, and his quote was extremely close, and with the home and auto insurance discount, better. He is also an extremely nice person. I truly feel he has our best interests at heart and does a whole lot of research to make sure we get a great deal. When my husband and I started our business and needed to show evidence of insurance and get a bond, we did our homework but found that Paul Thompson again got us the best price (it was about a thousand dollars less a year!). He is a pleasure to work with.

Paul was very helpful when we moved to Seattle. We had a lot of complicating factors for the…read moreinsurance (including foreign driver license) and Paul dealt with everything patiently and in a very professional and friendly way.