We stopped here on the way to farmers markets and other stops for my mom's birthday weekend. It's a…read morevery cute coffee shop, with perfect use of their pun by having typewriters as the accent key pieces on display and decoupaged newspapers for table covering and counter covering. I got an iced coffee with lavender syrup and a gluten free chocolate fudge cookie with Oreo crumbles in it. Service was very prompt and friendly. We ordered at the counter and then hit the road. I'm sorry to say I didn't take more photos of this cute little place though. Coffee was excellent, cookie was gooey and good.

I love this coffee shop the coffee is fresh,the espresso is amazing and the food is amazing!! The…read moreBarista s are all very pleasant!! It's cool in the shop and very relaxing !!

Their cinnamon rolls are UNREAL!! Amazing staff and generous, kind owners. Very thankful for this…read morebusiness in Geneseo. If you have a sweet tooth, this is the place to go! Love this business

Short and sweet: Best frosted cinnamon roll I've had in a long time…read more The other stuff looked fine, but don't skip the cinnamon roll...

I was shocked when I was this was unrated on google and didn't show anything from Yelp either…read more Figured I should take the time to mark down a few things about this location. The staff is extremely friendly and are very considerate with specifics to orders, they haven't made any mistakes with my orders in all the times I've gone the last year and a half. The food is always great, prepared accordingly and delivered promptly. It's a very clean location, easy to get to, and by far outshines the Tim Hortons next to it in my opinion.

The only reason I didn't give one star is because I want to believe that there is at least one…read moreworker there that I haven't met with some energy. There's rarely a good morning or a hello and your order is seldom correct. The hot lattes border on cold and when you ask why, they say the machine makes them that way. It's funny because it doesn't happen anywhere else. If you order a large, the cup is half or 3/4 full. Haven't been back but I miss my Dunkin from my hometown. I hope it gets better.

My family loves their bagels. NYC-style all the way! I last…read morepicked them up from the East Aurora Farmers Market. They are perfect for making breakfast sandwiches. And don't skip their cream cheese. Great flavors that elevate your bagel. Also, I appreciate that the family is truly passionate about their business, makes it even better!

Stopped at their shop at the Broadway Market. The BEST bagels I've ever had…read more I can't wait to stop at their actual storefront in East Aurora for a breakfast sandwich on one of these beauties. And what an incredible story of the owners carrying their son's legacy.

Delicious product always baked constantly. And at reasonable prices. And much more to purchase…read morethan just bagels. The staff are friendly and helpful.

Amazing fresh selection for take-home as well as prepared in front of you to eat thereread more

Food was good Service was kind…read more They keep the line moving and were able to help my Gluten Free Vegan sister try some bagels after a very long time.

I visited Balsam Bagels on July 14 while visiting a friend who recently moved to the area. There…read morewas plenty of parking, the shop was clean, and the staff were very friendly. I ordered a bacon, egg, and cheese on an everything bagel with jalapeño cream cheese. Honestly, it was one of the best bagels I've ever had. The bagel was incredibly soft with a perfectly crisp toasted exterior. It was so good that I bought a dozen bagels and a container of the jalapeño cream cheese to bring home. Unfortunately, the next morning I woke up with what appeared to be food poisoning and was sick for my entire flight home. I had frozen the cream cheese overnight so it would stay cold during my trip and refrigerated it again as soon as I got home. On July 17, my partner had an everything bagel with the same cream cheese, and they became sick the following day as well. Meanwhile, my mother-in-law ate one of the plain bagels and did not experience any illness. Because of that, I suspect the cream cheese may have been the source, although I can't say for certain. I'm giving 3 stars because of the apparent foodborne illness. The customer service, cleanliness, and the taste of the food were all excellent, and I genuinely loved the bagels. I hope this was just an isolated incident, but I wanted to share my experience so the business can investigate if needed.

Coleen never disappoints! We moved from the Brockport area 7 years ago and one of the things we…read moremiss most is going to Coleen's Kitchen. We have yet to find a breakfast sandwich or home fries that even begin to compare to Coleen's so we visit whenever we are in town. The fact she does everything herself makes the experience even more amazing. Thank you, Coleen, for another delicious meal!

My fiancé & I used to visit Coleens as college students, it was our special hidden gem in a sea of…read morediners in the area - we couldn't resist making another visit when we passed through today! Omg, everyone - stop your search and just visit! Coleens is truly phenomenal. Fun fact - Coleens is a one woman show that's been around for about 20 years now - she's the greeter, the server && amazing, amazing cook. She makes the bagels, bread & everything with TLC - so much love. Be kind & call ahead, it gets so busy and a little heads up goes a long way! We love the artwork and common sense rules - Coleens is such a treasure. Sam ordered the veggie bowl & I ordered the breakfast sandwich on her homemade everything bagel w a side of homefries. Try her homemade flavorful hot sauce! (If we could fit more food in we would've squeezed in the biscuits & gravy && the French toast - next time, next time!) Support your local businesses!! Thank you Coleen (:

Fantastic! Easy to place order online, great communication what time to come by and pick them up…read more Really good bagels.

What bagels are supposed to be. Sublimely good. The only thing that could make it better would be…read moretables and chairs so the bagels could be savored without delay.

Still my favorite spot to go to when we're back in Rochester. Delicious, chewy bagels with amazing…read morecream cheese (we LOVED the spicy veggie). Bagels are a decent size and always very fresh.

What happened to this once good shop? First of all , a dozen now cost over $20. The size of the…read morebagels has shrunk and the hole is so big, forget making a sandwich . The taste and texture has changed. I'll be going to Balsam from now on. Too bad as I've been a monthly customer for about 50 years .