Horrible service I had to pay 20$ to not germ anything I asked for. They ignored me and didn't put it in correctly but still said they'd give me what they wanted. Which they didn't read more

Tim Horton's - They literally got my whole order wrong I was charged 20 for nothing I asked for. - Delis Near Me - Melvindale, Michigan

They should just close. Never have anything you request. Workers are not polite. They act as if they don't want to be there.

Came through in a work truck that won't fit through the drive thru only to find out they don't open their inside to customers. Covid's over with, quit being lazy and open the door. read more

DO NOT GO HERE!! I got food poisoning here. This place is dirty and serves spoiled products.. Look at other reviews on Google and Facebook and it seems like this is a common complaint. read more

This is new, just got charged 50 cents for the 2 ice cubes I requested in my coffee. rediculous!

I've been here multiple times in the past and have had no issues. Three times in the last three weeks my wife and I have ordered iced caps. Every single one has had a soap taste like they left the cleaner soap mix in the machine. Absolutely disgusting. Also extremely rude service by a female employee, I ordered two iced caps and she only put one order in. I said no problem and I can pay for the other one but she told me to go through the drive thru again. read more

No donuts waited for a half of hour rude go somewhere else . I had already paid so I had to wait in front and now I'm late for work

This is a newer Tim Horton's. We went through the drive-thru for a coffee and a smoothie. The cashier told us she was out of the orange smoothie, so we just got the coffee -- medium with one cream and one sugar. After pulling out of the driveway and Jacob tried his coffee, he said it sucked and we can never go back to this Tim Horton's. He said they put more like four sugars in the coffee. So there ya go, they were out of advertised items and they managed to screw up a basic cup o' joe. Enter at your own risk! read more

Coffee = the best always. But I would give more stars if, just once, my breakfast order was right. Sausage instead of bacon, plain cream cheese instead of strawberry, on a croissant instead of a bagel. And cream cheese is not supposed to be spread so thin that it's transparent, like butter!! Curses!! This review is for the New Greenfield/Warren location which isn't listed on Yelp yet. read more

This place NEEDS to serve breakfast/ donuts before 8. how can you not sell that with coffee at a tim hortons, every other location has food early for early workers. read more

Horrible service long wait every time I come here the workers are dressed very poorly and unprofessional went on one occasion and seen someone in slippers. When I have a big order they get mad cause they have to do it I mean that's your job your getting paid for doing it. Place is always dirty with food and garbage on the floor. Food looks and taste like crap got a breakfast sandwich it was burned and sloppy couldn't even eat it!! read more

Tim Horton's - Sandwich tasted burned and was made and handled poorly!! - Delis Near Me - Melvindale, Michigan

After many visits to this location every time is the slowest service on the planet and they are always out of everything I try and order. They need a new manager that can actually manage the business. read more

Sat at the drive thru over 10 mins with 3 cars behind me. Blew the horn multiple times, had to go to the door, no one inside though it says 24 hrs. There was a sign posted on the door with a phone number. Door was chained closed. I called the number & guy says they haven't been 24 hrs for over 3 months. I know that's not true. The drive thru sign was still lit up. Ridiculous!! Fix your sign or cut the drive thru 24 hr sign off!! read more

My boyfriend and I always come to this Tim Hortons. The last time we came, we used his debit card. We left and they didn't give it back. That's on us, that's our fault for not remembering to grab it. But we got home, and my boyfriend got a notification that his card had been used on a clothing site. My bf almost went into negative in his bank account because of how much was used. We called Tim Hortons, told them, they did absolutely nothing. They said our card was put into the back room, but when we got there to pick it up (we didn't say when we would be coming) the card was still sitting in the cash register. moral of the story, a worker used our card to purchase something online. Just be cautious when using your card. read more

The food absolutely sucks! I've been to this location more than once and I will not be back again. I'll go to Dunkin Donuts instead.

I was unable to get the gentleman's name working the counter on 6/19/2019 around 12:30 pm but he gave excellent service and was extremely polite. He deserves recognition for his hard work! read more

Marquis at Tim Hortons just made my sons day with the best service and yummiest donuts.

the staff is stealing all the winners of the roll up rim game I feel cheated and I don't like them touching the cups and compromising the cups THis has to stop 6 cups 6 visits all cups rolled read more

This place's service is garbage. Really slow, uncaring, and wrong all of the time. I do not recommend going to this Tim Hortons at all.

The last couple mornings I have ordered my coffee thru the drive thru, the ladies that work the drive thru has always been wonderful! very pleasant and cheerful!! even when it is 5:30 am!! read more

Worst Tim Hortons around. Very rude, and they always lock their doors and only take orders through the drive through during the day. All the girls have the worst attitudes. You guys really need to start interviewing/hiring more thoroughly. Honestly if they are going to act like they don't want to be there then just fire them and get someone who actually wants to work. read more

U unfortunately this is the second time in less than a week and a half that I have been truly disappointed with Tim Hortons last week I ordered two caramel ice caps and they were so horrible that they were undrinkable today I guess I should have checked my order better but upon arriving at home they made a mistake again how can you misunderstand the difference between bacon and sausage on a sandwich it's inconceivable to me then when I try and call to let them know of their mistake because obviously I am not going to drive all the way back to the store nobody answers their phone really sad I used to love Tim Hortons now I'm rethinking my destination for coffee and breakfast.no star is deserve but this app makes you choose on in order to post read more

5 stars for being a Tims that is NOT permanently closed like too many others have become :( People take for granted that Tim Hortons is NOT anywhere south of Mich/Ohio and it is a real treat for me personally and I get excited whenever I get a delivery up around these parts where "Timmy" Lives!!! I devour my egg and cheese on Asiago bagel like a champ and then fill my glutinous desire with delicious Timbits!!! I am pretty sure that the company is in need of a corporate restructuring as there are too many inconsistencies between franchise locations such as differing hours and which items are served and at which times! This makes me unable to know if they have or even serve the item I want or even still open upon my arrival or not. Some close at 5:00pm others close at 9:00pm some at 4:00pm and some are 24hours!? Some places sell some breakfast all day, some till 5:00pm and others until 12:00pm. So confusing!!! If I Tims was able to provide customers with some sort of normal business hours and actual time that their limited breakfast items were served and not tease me with all the breakfast items being listed at ANY time of the day on their menu board. Just a suggestion but I love Tim Hortons and it is a good day when I can get my favorite breakfast bagel, awesome coffee and some even awesomer doughnuts!!! ;) read more

This store lacks consistency. Like they make a certain amount of treats a day, and when they are out, they don't bother making more for anyone else. They never have what you ask for, and compared to the one on Southfield near Fort in Lincoln park. the place looks like it only sells coffee. They advertise seasonal items weeks before you can get it. the store is clean considering it's small size. but like i said, they never make enough bake goods to keep people interested in coming back to the store. Also it seems like only 2 people run the store at a time. Honestly the only people i see sitting in the dining area are those whose sole purpose is to use the free wifi read more

just bad, bad service bad employees, if you have a spare half hour to kill, get a coffe from the employees in there make sure to waste your time and probably even more, my last experience I ordered 2 coffees and 2 bagels with cream cheese,after I paid the cashier just stared at me for 5 minutes and then walked around the place for another 15, she said the lady who prepare the bagels was occupied and she didn't know how to cut the bageks in half and spread some cream cheese. read more

I have been a customer here since this location opened up every day faithfully 7 days a week i order 5 coffees a day for me and my co workers and if i was giving this review 3 years ago it would have been a 5 star but i just cant these days. The past couple years they have been lacking in the customer service department for sure.But ive tried other locations and they were better with customer service but their coffe tasted horrible.I am a big coffe drinker and taste is important to me .So i can deal with people being rude as i work in the restaurant buisness i am used to people being rude because people are people. Its the product im concerned with and that is what earned the 4 stars. But today i wasnt too happy because 1 of my 5 coffees were black instead of tt like i always order.So maybe some one should have a talk with staff about the importance of customer service and maybe they should take a little more consideration when preparing orders after all we do spend our money there read more

I never write reviews but the melvindale tim hortons is the worse of the absolute worse. It appears to me the staff are more concerned about socializing than working. And i really think NONE of those employees want to be there. SO LEAVE ALREADY! The wait time is like waiting for yr doctor... when you order u hear constant gabbing and laughing in the background of the intercom.. i guess thats why i have to repeat my self 3 times...Everytime. Tims need to hire folks that have a work ethic. Unreal.. i endure this bs everyday because of my lunch schedule and distance from my job. I agree with every negative review here. Soon you wont receive my daily cash here my job is moving!! Thank goodness! SO DONE WITH MELVINDALE TIM HORTONS.. I SHOULD JUST MAKE MY OWN. UNBELIEVABLE. read more

I usually stop every Sunday after Church for coffee and a bagel. The young girl that waited on me today was absolutely the rudest I have ever encountered. First of all they had no choice on bagels except plain or sesame seed. Really? I went thru drive thru, first the girl dumped the coffee all down the side of my car after I told her that the lid was not on. The coffee was going all over, she got an attitude. She tried to give me about 25 napkins. I told her I did not need 25 napkins that 2 would do. (what a waste of Tim Hortons money) She crumbled them up and threw them at me. She was so busy being nasty with an attitude she forgot to give me my credit card back. Needless to say I had to drive a 42.5 mile round trip to go back. I will NEVER stop there again. They definately need to learn some CUSTOMER SERVICE! read more

This is ALWAYS slow! Today they seem to be only able to handle one car every four minutes. Right up the road is a McDonald's and a Starbucks I would go anywhere else except here. The employees are polite and everything else is fine they're just so slow you can't go there when you're in a hurry. read more

Terrible service.! VERY rude, cant make orders right. will NEVER go again. I wish I could give a zero star rating.!!

The service is sub par... Never get a smile, seems like you are a bother rather than a valued customer... Not to mention food is horrible!!!

I have to tell you this place is utter disappointment. I have probably visited the place 7 or 8 times and at least half of those times my experience with the staff has been downright despicable. The restaurant is primarily comprised of young men and women. This is not an issue of course, but it seems as if they use the place more as a social gathering site than a place of work. They use their cell phones on the job, gab about their social activities, don't operate with a sense of urgency, and are ALWAYS understaffed. Meanwhile, the long lines keep building in the restaurant and at the drive thru. One time I had the server scold me because he misunderstood my request even though it was as simple as you will get. This morning, I showed the server the menu item I was interested in, exactly as written, and he still didn't understand. He gave me a hard time about its content with his "I'm a young tough punk who knows it all" attitude. Another time, one of his coworkers told me I didn't order a combo properly and it was my fault that I didn't get a menu item I asked for. Really guys? They apparently can't understand English with whatever dialect they call their own. I am an intelligent, well-educated man and I don't need to be insulted by a bunch of young losers. This last visit, I walked out on the server I was so upset. I will NEVER be back. This place needs to ditch its staff, hire adults who actually want to work, and perhaps people like me will return. Very poor representation of the well-running Tim Horton's restaurants I have come to enjoy. And I have been to several. read more