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    Tim Moran Chevrolet

    3.0 (29 reviews)
    Open 8:00 am - 8:00 pm

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    Promises made, promises broken
    Brian P.

    Disappointing/criminal post sales experience with Tim Moran Chevrolet. I purchased a barely used car ~5000 mi from Tim Moran Chevrolet remotely and they charged me for things I didn't get (keys), replaced the mats the car was equipped with using worn mats (easily 50k mi wear from a different model car), delivered the car with no temp registration AND expired tags. They then proceeded to promise to make the issue right claiming they would be overnight sending me the key I paid for (Monday morning 3 weeks ago) and some sort of compensation for getting it programmed and cut, ordering me mats and having those shipped and NONE OF IT HAS HAPPENED. I've been dealing directly with the general manager and sales manager, named below which apparently means nothing. Delas Vaughan dvaughan@timmorancan.com Sonny Rosete srosete@timmorancan.com Avoid this dealership at all costs especially if you're dependent on them to deliver you a car from a remote sale and expect them to fairly represent what they're selling.

    Fixed my car

    Matt Thornton & alex Ramirez great team and even better costumer service. Best Chevy dealership in the county!!!

    New truck!
    Jeremy S.

    Bought a 2025 Silverado Jimmy and the team were awesome they worked with what we wanted and got to leave in a brand new Chevy also shout out to alejandra she also took care of me and had the truck detailed and ready for me great customer service!

    This is our 2024 Silverado Lt. great truck!!

    I bought our truck with them last year. Helpful and friendly. Gave us a smoking deal!! The best experience hands down!!

    My husbands new truck.

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    14 days ago

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    21 days ago

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    22 days ago

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    9 months ago

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    2 months ago

    Fairly priced considering added perks on warranty and maintenance. Mostly satisfied and I would consider Tim Moran for future car purchases.

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    16 days ago

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    7 months ago

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    26 days ago

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    6 months ago

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    5 months ago

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    2 months ago

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    9 months ago

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    4 months ago

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    1 year ago

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    1 year ago

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    9 months ago

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    6 months ago

    Shelby, was great with customer service and I highly recommend this dealership. they are timely with your vehicle and they do great work.

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    7 months ago

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    8 months ago

    Because Tim Moran Can't get you approved even when you have a good high credit score .

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    8 months ago

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    7 months ago

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    5 months ago

    shelby was excellent service advisor.he went over what i needed in detail.i will be back. i come here for all mt service needs

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    Horrible customer service . I would never deal with these people again. If you do it's on you!!

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    2 years ago

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    Ask the Community - Tim Moran Chevrolet

    Review Highlights - Tim Moran Chevrolet

    Shelby, was great with customer service and I highly recommend this dealership.

    Mentioned in 2 reviews

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    Diamond Valley Honda

    Diamond Valley Honda

    3.5
    (986 reviews)

    I had been shopping for a vehicle for almost two weeks, and it was every bit as dreadful as I…read moreexpected--until I found Diamond Valley Honda. Dominic, Greg, and Carlos were fast, efficient, and effective at putting together a deal that I was genuinely happy with. Could I have paid less? Maybe. Could they have gotten more? Probably. But at the end of the day, the deal felt fair, and I think we all walked away happy--and that says a lot. I've never recommended a dealership before, but I found the exception. Thank you, Diamond Valley Honda, for restoring a little faith in the car-buying process

    I have bought a few cars here, with no issues. However, upon my last visit because of a recall, it…read morehas been an awful experience and will NEVER purchase a vehicle here and let alone service my car here anymore. I noticed that my windshield was cracked from one end to another end and also noticed that my car was washed, when I was told they do not offer car washes anymore ever since Covid. So, an advisor said they couldn't do anything about it since the Manager is on vacation. Then we spoke to an individual name Mike over the phone, he scheduled us an appointment for Saturday. Also informed him that my radio wasn't working and said it needed an update. He said, when we go in on Saturday, they'll fix it. Saturday comes, we make it to the appointment. No one can find the appointment that was made. And they told me that their direct supervisor doesn't work on the weekends and it's only on week days. So then, a different advisor comes, he checks on my windshield, he took photos, he said that someone would reach out to me on Monday. I said okay. Then asked about the update my vehicle needs, he said they cannot work on it because there was no scheduled made for it and will need to get it scheduled. So not just one thing was an issue, it was EVERYTHING. Poor customer service, poor communication, poor everything. If I can rate this place, it will definitely be a fucking zero. My recall was done around February of 2026... I've been following up and have not received any calls regarding my windshield. It's now June 17th and nothing

    Hemet Chrysler Dodge Jeep Ram

    Hemet Chrysler Dodge Jeep Ram

    2.4
    (864 reviews)

    I had a great experience buying my first Jeep at this dealership! Felipe was our salesperson and he…read morewas super friendly, patient, and very knowledgeable throughout the entire process. He took the time to answer all of our questions and made everything easy to understand. The whole experience was smooth and stress-free, and he helped us get a great monthly payment that worked for us. I never felt pressured, and it really felt like he wanted to help us find the right vehicle!!!!!! If you're looking for a new vehicle, I definitely recommend asking for Felipe. Thanks again for helping me get my first Jeep!

    UPDATE: As of 2/20/26, I still had no response from Finance Manager Luis Zarco or General Manager…read moreTevita Taukeiaho regarding my reimbursement. I heard from Tevita once. She stated she would get back to me. I am still waiting. Instead of receiving help from leadership, I had to contact Century Automotive Services myself. They connected me with Ramona Salinas, Wholesales and Dealer Trades Clerk and AR Clerk at Hemet CDJR, on 2/18/26. By 2/20/26, I had my full $2,000 refund in hand. Ramona stepped in and resolved in two days what management failed to address for weeks. She deserves recognition for doing the job others would not. I have purchased two brand new vehicles from this dealership and was very close to purchasing a third. This experience guarantees that I will never purchase another vehicle from this dealership or any dealership affiliated with it.

    Pedder Nissan

    Pedder Nissan

    2.5
    (555 reviews)

    I recently purchased my new car at Pedder Nissan and would love to personally thank Joel Chavez!!!…read moreHe was very friendly and helpful answering all my questions and helping me to feel comfortable with in my budget!! I will definitely be recommending him to my friends and family!!! He Made the whole deal feel very smooth. And would also like to thank Ozzy very friendly staff and super helpful!!! And don't forget to ask for Joel he definitely goes out of his way to help you!!!

    I purchased a vehicle from this dealership in November, and unfortunately my experience after the…read moresale has been very disappointing. Shortly after purchasing the van, I began experiencing a serious issue where water leaks through the sunroof and roof area, and even runs down the inside of the windshield. This has caused the interior of the vehicle to get wet and raises concerns about long-term damage. I contacted the dealership to explain the situation and ask for assistance, but they were not willing to take any responsibility or offer help. I also went in person to try to resolve the issue, and again, no support was provided. This is not a minor problem and appears to be something that may have existed before the vehicle was sold. I would have appreciated transparency or at least a willingness to work toward a solution. I recommend that anyone considering purchasing a vehicle here thoroughly inspect it and be aware that post-sale support may be limited if issues arise.

    Gosch Hyundai

    Gosch Hyundai

    3.0
    (255 reviews)

    I cannot even begin to describe the frustration and anger I felt dealing with this shady and…read moredishonest auto dealership.Not only did they try to blame another shop for their own mistakes, but they also tried to scam me out of thousands of dollars for a problem that didn't even exist. "Because my warranty was canceled" Karma is a...you know and I truly hope that the owners of this dealership experience the same level of deceit and financial hardship that they tried to inflict on me. It's disgusting how they prey on unsuspecting customers and try to take advantage of them. I am grateful to Perfect Auto located in Pico Rivera , ca (yes we towed it there and saved 8,000)for fixing the actual issue with my car and saving me from the clutches of this dishonest establishment. Stay far away from this place, unless you want to be ripped off and lied to. Shame on you, and I hope your children's financial situation is there to remind you of the consequences of your actions. I'm speaking to you CARLOS AND GUY Xoxo

    This will be a long one 1st of all the Google reviews are…read moreFAKE! they have a review on Google that their employee Chris made thanking them for the deal on my car LOL literally the vehicle that I took home! check it out it's the light blue Hyundai Elantra N that when they received it, they took a picture and posted that fake review. Don't worry I already reported it and them to Google as it's violating Google's terms and conditions. The main story here is that this dealership is a stealer-ship. after they added about $6,000 in markup to my car, the only thing I asked for in the deal was an all-weather floor mat that retails for $200 which they agreed to and provided a DUE-BILL for the item as they did not have it in stock. later when I got home I realized they added the cost of the mats to my loan (pictures of all are attached). I brought it up to their attention and the fiasco started there. after I missed a call from Benjamin Moreno the sales rep he left a voice message saying he, the finance manager (Luis Zarco - THE man to avoid) and Ricky Aguilar have seen the mistake and will make it right. then when we spoke Ben - the sales rep told me they actually discounted the cost of the premium finish (some lying accessory to explain a portion of the markup) from the full $995 to $795 so that will offset the cost of the floormats(?!). told him that's a lie and I paid the full $995 (check out the attached breakdown of price to verify my claim is a fact). then after he said he"ll check again he called me to say how my APR came back half a point lower than what we originally talked about and how because of that all accessories were given to me at their full price - premium finish and floormats. that's a blunt lie because it was never explained, disclosed, or mentioned and in fact, I never asked even for the price of the mats cause I never showed any interest in buying them. from the 1st time they came up it was as an addon to the deal with the car!!! couple days later he called again telling me his manager ricky would give me a call in a few minutes because he felt like there was nothing he could do to resolve how they stole from me this $200 with their respective 72 month of interest. 4 minutes later he called again telling me his passing the phone to a guy from the dealership that I didn't know and heard his name for the first time I then asked where's ricky who was supposed to take the call and the lying rep Ben said ricky is (all of a sudden) out of the dealership that day so the other guy will talk to me. as I fed-up with all those lies I just hang-up the call. after a lot of unpleasant back and forth and after demanding compensation they offered to send a check of $300 to Hyundai for the $200 they mischarged for the floormats plus any interest that would be applied to that charge and they would provide another $300 to me as a credit to buy any parts/accessories I might want for the car - and they gave that in writing via email. Please refer to all the email correspondence to see how they came back on their offer because I gave Hyundai an honest survey - at their request about my buying experience. I had multiple calls from rick welty who never gave me a chance to even speak and out of a 16-minute conversation he cut me off and attacked me constantly for 14 of them. at 1 of the calls, he told me how his a man of his word and that he would honor the $300 to Hyundai and the additional $300 for parts/accessories he promised after his sales manager soldier ricky aguilar took it away from me at rick's order (refer to the emails screenshots I have uploaded). my god that has to be a joke! when I did not accept the second time same offer being offered he got really upset and told me how his canceling me as a customer and I couldn't buy or service anything there anymore in my life and no one would follow up with me on anything or ever call me and how my calls will not be answered BUT check this out..he called me again himself the following day leaving a massage (because I'm done letting him take his frustration on me and be yelled at) that he needed to cool down and sleep this over and asked for a call back with another offer he wants to lick my brain on. no Ty sir I "ll take care of this without dealing with you anymore. even got a call from Mr. Gosch himself being upset with me for the honest survey I've given and telling me he"ll take my car back and how I needed to bring it back in for the cancelation. It's amazing how at any given point none of those owners/managers thought of putting customer service as a goal to resolve what was done to me. these are not made-up accusations and that is why i uploaded all the docs to support my claims and if there was a way I would also upload the incriminating voice messages they all left admitting to the fault with the charge that inspired it all. I'm happy with my car and nothing against the brand, just source yourself a better Hyundai rep better then these.

    Tim Moran Chevrolet - usedcardealers - Updated July 2026

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